Jackson Woodturners Reviews

Name: Jackson Woodturners
Address: Rutland Road, Corner of Rutland Street, Rutland Road, Corner of Rutland Street, Sheffield
Rating: 4.81

4.8 Rating 2,907 Reviews

97 %

of reviewers recommend Jackson Woodturners

Company Reviews

Metrics

Info

4.8

Based on 2,907 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Jackson Woodturners 5 star review on 28th May 2026

155

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product ( handrail) and supports delivery on time in full, thoroughly recommend.”

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Posted 2 years ago

“Parts ordered turned up promptly. Stair hand rails, newel posts and spindles all good. Finish is very good. I have bought parts previously, and would purchase from them again.”

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Posted 2 years ago

“Well packaged easy ordering delivery arrived when they said it wood Good quality product”

Jackson Woodturners 5 star review on 4th August 2023

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Posted 2 years ago

“Quality products, which were packed, protected and shipped as per the order, well done.”

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Posted 2 years ago

“Quality product at competitive price. Excellent customer service from placing order to delivery.”

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Posted 2 years ago

“Quick & efficient service from Molly”

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Posted 2 years ago

“good product and service, very pleasant delivery driver”

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Posted 2 years ago

“Good prices nice people to deal with.”

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Posted 2 years ago

“Lovely product and very helpful customer services. I had to ask a question and they responded very quickly!”

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Posted 2 years ago

“I ordered some oak handrail and baserail. Was all well packed and there was no damage on the packaging. When I opened it I noticed some damage on a few pieces, emailed them straight away including photos, no reply at all. Tried again, nothing. I bought from the company before, it was all fine, but if there is an issue it seems the don't want to know.”

Helpful Report

Posted 2 years ago

Hello Kim. I am sorry that you noticed some damage on parts of your order. I can see that you e mailed on 17th May to which we replied the same day at 8.37am. We requested photographs and e mailed you again on 23rd May at 3.02pm. Unfortunately we did not receive any photographs, which is what we need to assess the damage. With any faulty goods we respond straight away as we always want the best for our customers so I am sorry on this occasion we were unable to solve the problem without these images.

Posted 2 years ago

“Very happy not only with the quality but the price was in my range. My sons said easy to assemble and it looks amazing. The only problem is the end chrome pieces the screws to attach were not gripping so my son is searching for 2 that will do the trick. I'm so pleased with it though.”

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Posted 2 years ago

“Great service and range of products”

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Posted 2 years ago

“I have been using Jackson Woodturners for 15 years. An excellent company who are very professional and always helpful. Prices are good and have always found delivery service to be quick and efficient.”

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Posted 2 years ago

“Prompt service and nice product.”

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Posted 2 years ago

“Asked a question on line. Was given an option to order on line or for them to phone me and talk me through the order. Like most people, I would think, I chose to talk to someone. They phoned me straight away and took the order. Couldn't praise them enough for that. As yet not received my order. It is due in a few days”

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Posted 2 years ago

“My oak hand,baserails and metal spindles were good quality and delivered very quickly”

Jackson Woodturners 5 star review on 2nd August 2023

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Posted 2 years ago

“excellent service and very helpful”

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Posted 2 years ago

“The delivery of the Bannister rail was prompt, it quality was fine, and the joiner who fitted it was very complementary....”

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Posted 2 years ago

“It was very easy to order the product that I wanted and it was delivered on time. Very happy with the product.”

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Posted 2 years ago

“Happy with the service from start to finish”

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Posted 2 years ago

Jackson Woodturners is rated 4.8 based on 2,907 reviews