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Jackson Woodturners Reviews

4.8 Rating 2,731 Reviews
97 %
of reviewers recommend Jackson Woodturners
Company Reviews Metrics Info
4.8
Based on 2,731 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Jackson Woodturners Reviews
Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Anonymous
Verified Buyer
“Excellent service, from ordering to fulfilment. Excellent product and a good price.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Good site, notifications of when to expect delivery, my item was packed really well and delivery was on time”
Helpful Report
Posted 2 years ago
Charles
Verified Buyer
“Fuss free ordering Delivered on time in perfect order Very happy”
Helpful Report
Posted 2 years ago
Nigel
Verified Buyer
“Zzzzzzzzzx”
Helpful Report
Posted 2 years ago
Steven
Verified Buyer
“Initial order process and communication was good. However, on the day of delivery there was a fault with the tracking system and only one part of my order arrived. Somehow the courier company had "lost" a 2.4 metre long handrail! From this point onwards Jo, from customer services, was very helpful and apologetic. A replacement was arranged but the first I knew of that was a tracking email notification from the courier meaning that I had to set another a significant part of the day to ensure that I was at home to receive the delivery. The day after the delivery Jo called me to check that the correct item had arrived and that they had decided to refund my delivery costs to compensate for the inconvenience caused by the courier. A gesture much appreciated. It's a shame that the courier caused the issues with this order but the product was competitively priced and of good quality.”
Helpful Report
Posted 2 years ago
CARLA SIDNEY-WOOLLETT
Verified Buyer
“The order was correct - it came at the right time & I'm v pleased”
Helpful Report
Posted 2 years ago
Richard
Verified Buyer
“Superb quality and very competitive prices, A great experience from order to delivery.”
Helpful Report
Posted 2 years ago
Raymond
Verified Buyer
“Excellent product, good customer service”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Good price. Arrived on on time and well packed.”
Helpful Report
Posted 2 years ago
Darren James
Verified Buyer
“Excellent all round service. Items ordered were good value and very good quality, I highly recommend this company without reservation.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Products as described and delviery met schedule. Would definitely order from again”
Jackson Woodturners 5 star review on 28th April 2023 Jackson Woodturners 5 star review on 28th April 2023
Helpful Report
Posted 2 years ago
Suzanne Sharples
Verified Buyer
“Delivered on schedule, reasonable quality”
Helpful Report
Posted 2 years ago
Vicki
Verified Buyer
“Good service would definitely use again would recommend”
Helpful Report
Posted 2 years ago
Thomas
Verified Buyer
“Great service great products prompt on time delivery recommend the company without hesitation”
Helpful Report
Posted 2 years ago
David
Verified Buyer
“Good range of quality stair parts delivered on time.”
Helpful Report
Posted 2 years ago
Ian Martin
Verified Buyer
“Ordered an oak mopstick bannister for my stairs and specifically wanted one whole pole not a kit which splits the bannister into 3 pieces with joining brackets, as I don't think these are very attractive. Pleased to say a 3.6m long bannister was available so I don't have joins along the pole. Phoned the Call Centre to enquire as to how to treat the wood and was recommended Treatex Hard Wax Oil which I have applied and it looks amazing. Service was superb and my bannister was delivered exactly on time a few days later. Couldn't be happier.”
Helpful Report
Posted 2 years ago
David
Verified Buyer
“Excellent company good to do business with”
Helpful Report
Posted 2 years ago
Fiona
Verified Buyer
“Good service, communication and prompt delivery. Product is great and as described.”
Helpful Report
Posted 2 years ago
Mike
Verified Buyer
“3.6M Handrail, brackets and endcaps. Excellent quality, professionally delivered with care. Very good price. Very happy with the transaction all round.”
Helpful Report
Posted 2 years ago
Cameron Bailey-Price
Verified Buyer
“Great service. I called customer services to ensure I was getting the right items and they were very helpful and friendly. Items arrived well packaged and on time.”
Helpful Report
Posted 2 years ago
Jackson Woodturners is rated 4.8 based on 2,731 reviews
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