Jackson Woodturners Reviews

Name: Jackson Woodturners
Address: Rutland Road, Corner of Rutland Street, Rutland Road, Corner of Rutland Street, Sheffield
Rating: 4.81

4.8 Rating 3,109 Reviews

97 %

of reviewers recommend Jackson Woodturners

Company Reviews

Metrics

Info

4.8

Based on 3,109 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

Write Your review

Tell us how Jackson Woodturners made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jackson Woodturners 5 star review on 4th July 2026

156

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with our purchase from Jackson's woodturners already installed good value compared to other sites for the stair parts we ordered looks great well packaged in good time quality goods VERY HAPPY”

Helpful Report

Posted 2 years ago

“First class product, exceptionally well packaged 👍”

Helpful Report

Posted 2 years ago

“Helpful telephone sales team.”

Helpful Report

Posted 2 years ago

“Excellent service”

Helpful Report

Posted 2 years ago

“Hi ,I've been purchasing stair parts from Jackson's Wood turners for around a decade now, never had a problem,have always delivered when required, when I have had problems with orderings I've phoned and have always sorted me out, excellent service as always thankyou😊”

Helpful Report

Posted 2 years ago

“Perfect service good prices only problem was dx delivery service which was not Jackson’s woodturners fault. dx delivery was 3 days late”

Helpful Report

Posted 2 years ago

“Ordering was super easy, and the quality of the goods was excellent”

Helpful Report

Posted 2 years ago

“The staff were extremely helpful, accelerating my order delivery timescale. I over-ordered slightly and Jackson Woodturners were happy to accept my returns and reimburse the cost of these items. Unfortunately, the Driver from DX couriers basically threw the order out into our garden and couldn't get away quickly enough.”

Helpful Report

Posted 2 years ago

“Order delivered on time. It took over 7 days because I was requesting delivery on a specific date. Well packaged. Items are of good quality. Not yet installed as awaiting completion of other work.”

Helpful Report

Posted 2 years ago

“Quality item at a fair price,The price of postage was excessive for a small item.”

Helpful Report

Posted 2 years ago

“The product was exactly what I needed. The website wasn’t brilliantly helpful as there weren’t enough pictures or dimensions for me to completely check compatibility but I took a chance and it paid off. I’ve only given 3 stars because shipment was extremely slow and as much as the product cost. If I’m going to have to spend almost £8 on shipping I expect it to arrive within 48 hours not a week later.”

Helpful Report

Posted 2 years ago

“Great website and easy to use - not the cheapest but I'm very satisfied with the product and came well packaged to prevent damage”

Helpful Report

Posted 2 years ago

“Can’t fault Jackson Woodturners, excellent website, and customer service, delivery spot on and all products wrapped well.”

Helpful Report

Posted 2 years ago

“Product was perfect match. What was wrong you used the most useless delivery company I have ever seen. Ordered spindles 16 October, arrived 28 October. Product cost £5 delivery was £25. To put it mildly total s*** service. This kind of thing cost your company in the future.”

Helpful Report

Posted 2 years ago

“Fantastic customer service through out, very helpful. Would definitely recommend using this company”

Helpful Report

Posted 2 years ago

“The product were received well packed and with not damage. I order a handrail 3.6m and some forge brackets plus end caps”

Helpful Report

Posted 2 years ago

“Item was perfect. Arrived on time and looks great”

Helpful Report

Posted 2 years ago

“Very pleased with the service.”

Helpful Report

Posted 2 years ago

“Great seamless transaction and product. Would happily recommend”

Helpful Report

Posted 2 years ago

“Excellent quality”

Helpful Report

Posted 2 years ago

Jackson Woodturners is rated 4.8 based on 3,109 reviews