Login
Start Free Trial Are you a business? Click Here

Jackson Woodturners Reviews

4.8 Rating 2,597 Reviews
97 %
of reviewers recommend Jackson Woodturners
Company Reviews Metrics Info
4.8
Based on 2,597 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Jackson Woodturners Reviews
Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“Great product selection, easy to order. Quick, responsive and nice staff if there's a problem rectify the issue quickly. Will happily use this company again as I am glad I found them.”
Helpful Report
Posted 3 hours ago
Paul Hughes
Verified Buyer
“As described and delivered on time”
Helpful Report
Posted 1 day ago
Conway
Verified Buyer
“I wish these staff worked for me! They are knowledgeable , efficient and really pleasant whenever I call. Really great and as that is the first contact one makes when calling it is a credit to the company.”
Helpful Report
Posted 1 day ago
Geoff
Verified Buyer
“Very pleased with product and fast delivery”
Helpful Report
Posted 1 day ago
Haroon
Verified Buyer
“Great service and good customer help”
Helpful Report
Posted 2 days ago
Claire
Verified Buyer
“Amazing products and delivery on time”
Helpful Report
Posted 2 days ago
Nigel Stock
Verified Buyer
“All delivered on time , all well wraped and no damage, will use again.”
Helpful Report
Posted 2 days ago
Paul
Verified Buyer
“I always use Jackson woodturners for all my stair parts because there oak products are always top quality, the staff are both very knowledgeable on all their products and very helpful and polite, really pleased with your service please keep in up.”
Helpful Report
Posted 2 days ago
Martyn
Verified Buyer
“Easy to find what I was looking for and when delivered it was very well packaged and protected so it wouldn't break in transit.”
Helpful Report
Posted 3 days ago
Sebastian Marussi
Verified Buyer
“I recently purchased a set of stairs' claddings in oak finish. The quality was high, and the support service was very helpful.”
Helpful Report
Posted 3 days ago
Richard
Verified Buyer
“I needed a pair of brackets urgently, but the website said 3 working days. I called JW and they were really accommodating. They offered to get my order out earlier for delivery the next day, at no extra charge. Great service. Very happy.”
Helpful Report
Posted 3 days ago
Richard
Verified Buyer
“Thank you for a providing exactly what I needed at the right price. The packaging was above my expectations and everything arrived in good order. Highly recommended and hopefully I will be a returning customer.”
Helpful Report
Posted 3 days ago
Christopher
Verified Buyer
“Bought a stair rail from Jackson four years ago so when I needed another where else would I go. Superb quality hard wood and proper fittings, really looks the part with excellent finish alround and they don't skimp on the supplied screws. Well packaged, delivered within the time frame, top company to deal with.”
Helpful Report
Posted 4 days ago
Anonymous
Verified Buyer
“One of the items arrived broken but Jacksons sent a replacement within 24 hours. Quality of products was very high.”
Helpful Report
Posted 4 days ago
Andy Matthews
Verified Buyer
“Very nice newel posts, handrails and other bits good quality.”
Helpful Report
Posted 4 days ago
James
Verified Buyer
“Just needed a small length of handrail and some fittings for a small job. Quality components and quick, well-packed delivery proved well worth the faith (I had ordered many moons ago for a bigger project). Well done!”
Jackson Woodturners 5 star review on 17th October 2025
Helpful Report
Posted 1 week ago
Anonymous
Verified Buyer
“Would definitely use again and recommend. Very helpful and knowledgable female member of staff was able to answer all my questions and was accommodating with arranging a prompt delivery. Arrived on time and intact. Thank you.”
Helpful Report
Posted 1 week ago
Stephanie
Verified Buyer
“So helpful in best matching the spindles we needed, all sorted very quickly and dispatched next day”
Helpful Report
Posted 1 week ago
James
Verified Buyer
“Excellent Service”
Helpful Report
Posted 1 week ago
Valerie
Verified Buyer
“Service very good . the bannisters look lovely with the brass fittings. Only problem is that the corner of the fittings is fairly sharp and can catch any hand that rests on it. Would be much better rounded off.....but guess that's to do with China's speed rather than efficiency!”
Jackson Woodturners 5 star review on 13th October 2025 Jackson Woodturners 5 star review on 13th October 2025
Helpful Report
Posted 1 week ago
Jackson Woodturners is rated 4.8 based on 2,597 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request