Jackson Woodturners Reviews

Name: Jackson Woodturners
Address: Rutland Road, Corner of Rutland Street, Rutland Road, Corner of Rutland Street, Sheffield
Rating: 4.80

4.8 Rating 2,783 Reviews

97 %

of reviewers recommend Jackson Woodturners

Company Reviews

Metrics

Info

4.8

Based on 2,783 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Jackson Woodturners 5 star review on 16th March 2026

155

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering from the web site is easy. Very clear. The customer service is exceptional. I had a hicup about delivery and they were all over it. Kept me informed all the way. Thank you Ben”

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Posted 50 minutes ago

“Quality and great service transformed our newalls”

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Posted 8 hours ago

“The newel cladding did not fit very well at all, we could not get a tight joint whatever we did. We were also very un impressed with the quality of the finish on the spindles. Quite rough with a lot of machine marks, I would have expected them to have been sanded at least. Also the infills for the handrail and track were rough , different thicknesses and not even planed square. Unfortunately I had no time to send anything back so had to make do. Iv ordered from other places in the past and have had to do very little to the materials but this lot took a lot of extra time to sort out which was not allowed for in my price!”

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Posted 9 hours ago

“Great prices, quick delivery.”

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Posted 1 day ago

“First time user. My Carpenter has just finished refurbishing my staircase in Oak. He is highly impressed with the Oak products Base-rails, Handrails, clad kits and caps etc. which we purchased from Jackson Woodturners direct. All products were well packaged and no damages caused by Carriers who were also Highly experienced in delivering for Jackson products. My Carpenter states he will be recommending Jackson Woodturners to his other clients in the future. A Big Thank-you from us all for making the whole experience a pleasure.”

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Posted 2 days ago

“Quality is great.. service and delivery first class.”

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Posted 3 days ago

“My items arrived on time and in good condition. I am happy with the quality of the items.”

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Posted 3 days ago

“5 out of 5. Got the primed patrices, well funished off. Arrived as stated. Thank you”

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Posted 3 days ago

“Order arrived within a couple of days and was as advertised.”

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Posted 3 days ago

“Excellent service and high quality products”

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Posted 3 days ago

“Great service and great product at the best price on the internet”

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Posted 3 days ago

“Fantastic product & extremely well manufactured”

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Posted 3 days ago

“not the first time using them and wont be the last. top class service.”

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Posted 4 days ago

“Good pricing and a professional company to purchase from. Very helpful and would use them again.”

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Posted 4 days ago

“Spot on delivered as I asked for heavily packaged thankyou.”

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Posted 4 days ago

“Order treads and riser to repair staircase. The product was excellent quality, vert well made. The delivery was very rapid and the price of the product and delivery was very reasonable. Overall an excellent company would definitely recommend.”

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Posted 4 days ago

“Great service”

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Posted 4 days ago

“Excellent quality products. Premium packaging. Delivery a bit steep though.”

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Posted 5 days ago

“Would highly recommend Jackson Woodturners, easy order & delivered when stated. The quality of the stair parts I ordered is excellent, beautifully made & lovely wood. Wouldn’t hesitate if I needed anything in the future.”

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Posted 5 days ago

“Extremely good quality bannister post caps, a very good price with prompt delivery. What more can you ask for?! Highly recommended.”

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Posted 5 days ago

Jackson Woodturners is rated 4.8 based on 2,783 reviews