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Jackson Woodturners Reviews

4.8 Rating 2,487 Reviews
97 %
of reviewers recommend Jackson Woodturners
Company Reviews Metrics Info
4.8
Based on 2,487 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Jackson Woodturners Reviews
Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Anonymous
Verified Buyer
“Wanted stair handrail brackets with one screw wall fitting. Found them on Jacksons website.....perfect! Very smart looking and a good price. Delivered in a timely fashion.”
Helpful Report
Posted 6 hours ago
Frederick John
Verified Buyer
“excellent service nice people to do business with”
Helpful Report
Posted 2 days ago
Noel
Verified Buyer
“Very Good service”
Helpful Report
Posted 2 days ago
Helen McDonald
Verified Buyer
“Very easy to order online but delivery was a problem and was delivered 4 days late. When I ordered, I gave 10 days notice for delivery, so give plenty time if you are not in the midlands. The staff dealt with my concerns as quickly as possible as the problem with my delivery was actually the couriers and not Jacksons. I would definitely use them again and recommend.”
Helpful Report
Posted 2 days ago
Paul
Verified Buyer
“Did not receive the first Oder for the day it should have been delivered rang and then sent an order, which I’ve got next day bit disappointed”
Helpful Report
Posted 2 days ago
David
Verified Buyer
“Placed my order and all the items arrived well packed and arrived in only 2 days, very happy with how my order was dealt with, will definitely be using them again”
Helpful Report
Posted 3 days ago
Michael
Verified Buyer
“Speedy hassle free service. Thanks.”
Helpful Report
Posted 1 week ago
Kenny Stewart
Verified Buyer
“I have been using Jackson Woodturners for a few years and never had an issue. My order always arrives on time and is very well protected. The website could do with a bit of work. For the past while when I saved a quote and go back for it at a later date it hasn't been saved which is frustrating and time consuming. The previous orders section doesn't always update either. Overall they are a great company to deal with and someone is always available on the chat facility if advice is required. I will continue to use them. ⭐⭐⭐⭐⭐”
Helpful Report
Posted 1 week ago
Andrew
Verified Buyer
“Good quality product fair price and delivery efficient”
Helpful Report
Posted 1 week ago
Stephen
Verified Buyer
“We recently purchased newel posts and spindles for our staircase and the experience was excellent. The quality of the materials is top-notch, and everything was delivered on time. Great customer service and very professional—highly recommended!”
Helpful Report
Posted 1 week ago
Torsten Kersandt
Verified Buyer
“Stair parts made to order (rails and spindles), very good quality at a very reasonable price”
Helpful Report
Posted 1 week ago
Mark Tredinnick
Verified Buyer
“The stairs was excellent quality as were the fittings. All was well wrapped for the delivery which was prompt.”
Helpful Report
Posted 1 week ago
Christopher John Gregson Gray
Verified Buyer
“Mopstick oak rail very well finished, brackets excellent”
Helpful Report
Posted 2 weeks ago
Tracy
Verified Buyer
“Long delivery times, then item was delayed, expensive delivery charges”
Helpful Report
Posted 2 weeks ago
Elaine Cripps
Verified Buyer
“Having spent, what felt like, hours online trying to find a matching spindle to replace a broken one at my parents house (who knew there were soooo many different designs) I eventually found the one I wanted with Jackson Woodturners! I ordered at a very good price and it was delivered quickly, very well packaged and I'm thrilled. Great service! Thank-you!”
Helpful Report
Posted 2 weeks ago
Jack Dennys
Verified Buyer
“Great product, No complaints.”
Helpful Report
Posted 2 weeks ago
Neil Ansell
Verified Buyer
“I can highly recommend Jackson Woodturners. Customer service is excellent. All items were packaged extremely well and delivered on time. I will definitely be using Jackson Woodturners again. Thanks, Ansell Carpentry”
Helpful Report
Posted 2 weeks ago
Stephen Howlett
Verified Buyer
“Excellent quality and fast delivery”
Helpful Report
Posted 2 weeks ago
Ian Simmons
Verified Buyer
“Friendly staff and a plesure to deal with. easy web site to find every thing you need.”
Helpful Report
Posted 2 weeks ago
Lesley Goodwin Goodwin
Verified Buyer
“Discovered this company following a Google search and so pleased I did. Easy to navigate website, product description and price vert good. Questions answered speedily and items delivered packaged well and on time.”
Jackson Woodturners 5 star review on 10th July 2025
Helpful Report
Posted 2 weeks ago
Jackson Woodturners is rated 4.8 based on 2,487 reviews
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