Login
Start Free Trial Are you a business? Click Here

Jackson Woodturners Reviews

4.8 Rating 2,713 Reviews
97 %
of reviewers recommend Jackson Woodturners
Company Reviews Metrics Info
4.8
Based on 2,713 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Jackson Woodturners Reviews
Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Rosemary John
Verified Buyer
“The stair rail arrived in the morning although I had expected it later in the day. It was beautifully wrapped tO avoid damage and looks very strongly made and we'll finished.”
Helpful Report
Posted 2 days ago
David
Verified Buyer
“Highly recommended, thank you fo your help”
Helpful Report
Posted 2 days ago
Jo
Verified Buyer
“Genuinely one of the loveliest companies I've had the privilege to deal with. Not only exceptional quality products (had ordered from elsewhere and was disappointed) but also amazing customer service. They really care. Items well packaged, check ins and quality control. Don't go anywhere else! Thank you to Kim Marie especially for your kindness!”
Helpful Report
Posted 2 days ago
Sarah Fitzgerald
Verified Buyer
“Arrived in good time, excellent price can't wait to fit them.”
Helpful Report
Posted 2 days ago
MICHAEL SELBY
Verified Buyer
“Excellent service and product by Jackson Woodturners. The dark oak rail was relatively easy to fit and after staining and polishing it now looks superb.”
Helpful Report
Posted 4 days ago
Serhii
Verified Buyer
“Good service, the items were delivered on time. Thank you”
Helpful Report
Posted 4 days ago
Stephen
Verified Buyer
“First class service.”
Helpful Report
Posted 4 days ago
Anonymous
Verified Buyer
“Good high quality stair part despatched quickly.”
Helpful Report
Posted 6 days ago
Ben
Verified Buyer
“Delivered on time, great product, excellent product. No issues”
Helpful Report
Posted 6 days ago
Nigel Parmenter
Verified Buyer
“Great service and fantastic delivery.”
Helpful Report
Posted 6 days ago
John
Verified Buyer
“excelent products and they dealt with a delivery problem (not of their making) very courteously and efficiently”
Helpful Report
Posted 1 week ago
Neil
Verified Buyer
“Purchased 4 End Caps for a HDR banister, the quality of the end cap is great, however the end cap did not fit, thus due to a slight variation on the bottom edges of the banister where some hdr banisters angle out at the bottom and some have a machined straight edge at the bottom, the end cap has a straight edge and my banister had an angled edge, I had to remove those edges in order to make the end cap fit. This is not an indication that the caps are not correct, it’s more that there are multiple types of hdr shapes, would be good if Jackson woodturners could add a sample pic noting which variation of the hdr rail the cap will fit. Otherwise these are thick cut nicely painted end caps, would def buy from them again.”
Helpful Report
Posted 1 week ago
David
Verified Buyer
“Thought it was worth leaving a review to say I had a positive experience with this company. Everything was delivered as it should have been and on time.”
Helpful Report
Posted 2 weeks ago
Lindsay
Verified Buyer
“Very helpful with our enquiry.”
Helpful Report
Posted 2 weeks ago
David
Verified Buyer
“Excellent quality and excellent customer service. Delivery was prompt. Very happy to recommend.”
Helpful Report
Posted 2 weeks ago
Mr Sutton
Verified Reviewer
“I purchased an oak handrail. I found damage on it and reported it straight away away . I was going just to live with it . Then the oak started to come away and split. I sent photos and emails over Christmas and was told they would not replace or any thing . I will be taking legal action against them . I asked for a replacement and they said no no no . So be warned DO NOT BUY FROM THIS COMPANY. SHOCKING REALY”
Helpful Report
Posted 2 weeks ago
Anonymous
Verified Buyer
“Excellent quality items, arrived prompt, would buy again and recomend.”
Helpful Report
Posted 3 weeks ago
Ann
Verified Buyer
“Excellent product excellent customer service”
Helpful Report
Posted 3 weeks ago
Norman
Verified Buyer
“excellent service. They telephoned to check if an ealier delivery date was acceptable, which it was. Item was received in good condition within days.”
Helpful Report
Posted 3 weeks ago
Richard Tyldesley-Worster
Verified Buyer
“Accurate descriptions. Accurate delivery and not dealing with a corporate giant. What's not to like?”
Helpful Report
Posted 3 weeks ago
Jackson Woodturners is rated 4.8 based on 2,713 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request