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Jackson Woodturners Reviews

4.8 Rating 2,660 Reviews
97 %
of reviewers recommend Jackson Woodturners
Company Reviews Metrics Info
4.8
Based on 2,660 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Jackson Woodturners Reviews
Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

Write Your review

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Jennifer
Verified Buyer
“The quality of the product is good. Their availability to answer queries ditto. Just a pity that their delivery company missed the delivery date.”
Helpful Report
Posted 1 week ago
Anonymous
Verified Buyer
“Items arrived quickly well packaged and as shown in the image”
Helpful Report
Posted 2 weeks ago
Anonymous
Verified Buyer
“Wood is lovely, our hand rail is bowed we‘re hoping it will straighten out, Delivery was very confusing when working you need a pacific date. Product itself was easy to pick choose and order.”
Helpful Report
Posted 2 weeks ago
Martin Pughsley
Verified Buyer
“Always great to deal with. good products”
Helpful Report
Posted 3 weeks ago
Anonymous
Verified Buyer
“Pleased with all communications and efficient service. But unhappy with delivery chargeback of £20 for so little ordered”
Helpful Report
Posted 3 weeks ago
Stephen J
Verified Buyer
“Excellent product, delivery cost a bit steep”
Helpful Report
Posted 1 month ago
Robert
Verified Buyer
“great service, would have been helpful to have some care instructions.”
Helpful Report
Posted 1 month ago
René
Verified Buyer
“It’s a shame that they don’t make it clear that their newel posts are bought in from different suppliers and don’t necessarily match each other. Given their name, it is reasonable to assume that they make these themselves, but alas, no.”
Helpful Report
Posted 1 month ago
John
Verified Buyer
“For a first time buyer with a very small order I am very happy with the service I received”
Helpful Report
Posted 2 months ago
Howard
Verified Buyer
“Thanks for the mopstick bannister the hard wood Finnish was lovely. The chrome furniture that we also ordered were disappointing as the screws provided were of poor quality.”
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“fast and efficient”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“Products arrived quickly and are of excellent quality, as described. However one packed item was sent incorrectly and needed to be replaced, causing me to need to cancel and rearrange the fitting of my stair handrail. Kim-Marie provided excellent customer service to fix this issue, but the part for exchange has still not been collected and I’ll need to take another day off work to accommodate the new installation date.”
Helpful Report
Posted 3 months ago
Martin
Verified Buyer
“The delivery arrived well packed. Once opened The product was just what I wanted with the finish I was expecting. Would use this supplier again.”
Helpful Report
Posted 3 months ago
JUNE
Verified Buyer
“All good, arrived on Time, downside is i thought the item smaller than expected”
Helpful Report
Posted 3 months ago
Peter
Verified Buyer
“The stair rail moulding I ordered arrived in perfect condition and was extremely well wrapped. I was impressed by the quality of the hardwood. The delivery company let them down slightly, failing to bring it on the day it should have come, but it arrived before 8.30 the following day.”
Helpful Report
Posted 4 months ago
Marius Groenewald
Verified Buyer
“The product look in good order and it came to me in good time what more can i ask for”
Helpful Report
Posted 4 months ago
Helen McDonald
Verified Buyer
“Very easy to order online but delivery was a problem and was delivered 4 days late. When I ordered, I gave 10 days notice for delivery, so give plenty time if you are not in the midlands. The staff dealt with my concerns as quickly as possible as the problem with my delivery was actually the couriers and not Jacksons. I would definitely use them again and recommend.”
Helpful Report
Posted 4 months ago
Tracy
Verified Buyer
“Long delivery times, then item was delayed, expensive delivery charges”
Helpful Report
Posted 4 months ago
Jean
Verified Buyer
“Goods arrived damaged but customer service sorted problem out quickly & efficiently.”
Helpful Report
Posted 5 months ago
Kevin
Verified Buyer
“Easy to deal with, decent quality products. Perhaps if I looked around more I could find cheaper, but I fitted the items myself and they are high quality. No complaints.”
Helpful Report
Posted 5 months ago
Jackson Woodturners is rated 4.8 based on 2,660 reviews
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