Jackson Woodturners Reviews

Name: Jackson Woodturners
Address: Rutland Road, Corner of Rutland Street, Rutland Road, Corner of Rutland Street, Sheffield
Rating: 4.81

4.8 Rating 3,115 Reviews

97 %

of reviewers recommend Jackson Woodturners

Company Reviews

Metrics

Info

4.8

Based on 3,115 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Jackson Woodturners 5 star review on 4th July 2026

156

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Came on time, exactly what I ordered and was of good quality. Love these guys.”

Helpful Report

Posted 6 days ago

“Simple process to order. Clear comms. I reduced the stars by one due to the experience of the courier, DX, who delivered a day late and provided no comms or details of when they were arriving.”

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Posted 3 weeks ago

“Arrived superbly packaged, exactly what i required Now helping us up and down stairs”

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Posted 1 month ago

“This was my first purchase, all instructions were clear and easy to follow. Confirmation of my purchase was received straight away. I was kept informed about delivery and received my purchase on time and was impressed with the packaging.”

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Posted 1 month ago

“Quality product. Delivery time a bit long, not sure that's Jackson's fault.”

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Posted 1 month ago

“Good selection of parts needed. Quality good”

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Posted 1 month ago

“Can't argue about the price, althogh it did take a bit of adjustment (tennon to long) to fit.”

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Posted 2 months ago

“Very good overall...only small issue was, the decorative steel spindles are slightly too big to fit in the 13mm mounts....the powder coating makes them oversize, however this is rectified by filing down the powder coat...not a massive issue but a bit of a faff. The plain square steel spindles however fit straight in.”

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Posted 2 months ago

“Delivered om time and the goods are good”

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Posted 3 months ago

“Reasonably quick turnaround”

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Posted 3 months ago

“Excellent service and product, only marked down due to unnecessary over-packaging. Items purchased, 2 x flat brass stair rail endcaps, indestructible, would have easily fitted into a small padded envelope and gone through letterbox, instead they arrived in a padded out box approx 20x20x8cm and had to be left on doorstep.”

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Posted 4 months ago

“Ordering online was easy and the delivery was quick. The stair parts are really lovely and great quality. I hadn't realised that I'd accidently ordered the wrong size handrails so had to order the right size. This came the naext day which was a godsend as the carpenter was waiting for them. Only downside is that the return was going to cost me £70, so now I'm trying to sell the incorrect parts. What would have been great customer service was when my order was received that someone didn't ask if I'd made a mistake as all the parts were 41mm, apart from the handrail, but appreciate they probably get a lot of orders.”

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Posted 4 months ago

“Excellent products, would have given 5 stars but unfortunately handrail was damaged and needed filling and repairing. Otherwise, top quality.”

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Posted 4 months ago

“The item supplied was what was ordered, but the timber did have a lot of knots in it.”

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Posted 5 months ago

“The product is good, delivery was prompt, but I was charged a higher delivery charge than stated on the website...a bit dissertation.”

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Posted 6 months ago

“fast'#, on time delivery, nice quality handrail”

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Posted 6 months ago

“Very smart end stops for my stair pole.”

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Posted 7 months ago

“We had an issue with non orext order processing but was rally’s nicely and promptly with no difficulty. Pleasant staff to deal with when online said not playing.😊”

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Posted 8 months ago

“Long bannister arrived on time and in good condition, I did think initially that it was one piece but there is a join and it is quite obvious which is a pity.”

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Posted 8 months ago

“I had 5 x 82mm primed newel posts, 2 half posts and oak newel caps. Everything was package really well. The posts were well primed and perfectly straight. One had a couple of areas that required a little filler but overall a good product. The oak newel caps are great. Would definitely buy/use again.”

Helpful Report

Posted 8 months ago

Jackson Woodturners is rated 4.8 based on 3,115 reviews