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Jackson Woodturners Reviews

4.8 Rating 2,488 Reviews
97 %
of reviewers recommend Jackson Woodturners
Company Reviews Metrics Info
4.8
Based on 2,488 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Jackson Woodturners Reviews
Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Helen McDonald
Verified Buyer
“Very easy to order online but delivery was a problem and was delivered 4 days late. When I ordered, I gave 10 days notice for delivery, so give plenty time if you are not in the midlands. The staff dealt with my concerns as quickly as possible as the problem with my delivery was actually the couriers and not Jacksons. I would definitely use them again and recommend.”
Helpful Report
Posted 5 days ago
Tracy
Verified Buyer
“Long delivery times, then item was delayed, expensive delivery charges”
Helpful Report
Posted 2 weeks ago
Jean
Verified Buyer
“Goods arrived damaged but customer service sorted problem out quickly & efficiently.”
Helpful Report
Posted 2 weeks ago
Kevin
Verified Buyer
“Easy to deal with, decent quality products. Perhaps if I looked around more I could find cheaper, but I fitted the items myself and they are high quality. No complaints.”
Helpful Report
Posted 1 month ago
Peter
Verified Buyer
“It would have scored a 5 apart from one of the newel balls was very rough and mis-shaped. I can't fault the rest of my order 40 spindles and the other 2 newel balls were perfect and delivery was on time.”
Helpful Report
Posted 1 month ago
George
Verified Buyer
“Expensive delivery”
Helpful Report
Posted 1 month ago
Sarah
Verified Buyer
“The company was recommended by my nephew who had used you before. Ordering and delivery were all fine. I have not yet checked the product itself as it was delivered elsewhere. You had the product I needed.”
Helpful Report
Posted 2 months ago
Adrian Kearton
Verified Buyer
“Bought an oak handrail kit as the wife has had a hip replacement . Very pleased with the rail and quality brackets . Came with good quality screws for fitting the rail .(note you will need to buy your own screws to fit to wall) I purchased some backing timber to get a good fixing to a partition wall.”
Helpful Report
Posted 2 months ago
Roger
Verified Buyer
“Although it was slightly damaged it's was a quality product, well packed , quick to deliver and excellent customer service . The one negative is the courier service seeing the way the driver was treating the parcels to get to mine it's no wonder it was damaged”
Helpful Report
Posted 3 months ago
Colin
Verified Buyer
“Customer service was very good and responsive in dealing with my order”
Helpful Report
Posted 3 months ago
Martin Pughsley
Verified Buyer
“Alaways a good service and deliver on time.”
Helpful Report
Posted 3 months ago
PAUL COX
Verified Buyer
“Item delivered quickly and of reasonable quality. Nicely finished but was bent past 90deg not massively but annoying. I darent try to straighten it for fear of breaking it. When fitted looked nice. Other negative was the delivery charges. £24 delivery for a £10 item which ways very little. However couldn't source one local and needed it.”
Helpful Report
Posted 3 months ago
Andrew
Verified Buyer
“Great service and product”
Helpful Report
Posted 4 months ago
Malcolm
Verified Buyer
“Product is good but delivery charge for the second lit i ordered is extortionate way to expensive I would recommend you but only if they pick it up at store”
Helpful Report
Posted 5 months ago
Anonymous
Verified Buyer
“We were ordering a stair rail for my elderly father. We asked how the long 3.6m rail would be supplied and were told it was in two pieces with a finger joint. However, it arrived as one long piece which we then had to cut ourselves in order to transport it and then join in situ. Had it been as described, I'd have given 5*! Delivery was on time, though the driver left it on the drive and didn't ring the doorbell.”
Helpful Report
Posted 5 months ago
Lynn Downie
Verified Buyer
“Living in the north of Scotland delivery unfortunately took longer than advertised. Joanne at Jackson Woodturners gave a very personal service to try to resolve the situation.”
Helpful Report
Posted 5 months ago
Martin
Verified Buyer
“No issues with this supplier.”
Helpful Report
Posted 5 months ago
Adrian
Verified Buyer
“Good quality items”
Helpful Report
Posted 5 months ago
Anthony
Verified Buyer
“Fantastic service”
Helpful Report
Posted 6 months ago
Gerald Smith
Verified Buyer
“..........”
Helpful Report
Posted 6 months ago
Jackson Woodturners is rated 4.8 based on 2,488 reviews
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