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Jackson Woodturners Reviews

4.8 Rating 2,940 Reviews
97 %
of reviewers recommend Jackson Woodturners
Company Reviews Metrics Info
4.8
Based on 2,940 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Jackson Woodturners Reviews
Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Nigel Jones
Verified Buyer
“Great service and a great product 10out of 10”
Helpful Report
Posted 2 weeks ago
Mark Jones
Verified Buyer
“Everything was delivered quickly and the quality is spot on. Will be using again for future works”
Helpful Report
Posted 2 weeks ago
ROY TUSTIN
Verified Buyer
“Excellent service and products are first class, can not find fault in either.”
Helpful Report
Posted 3 weeks ago
Chris
Verified Buyer
“Excellent handrail (Hemlock) well finished and arrived on time by courier No negative issues. Doesn't get better than that.”
Helpful Report
Posted 3 weeks ago
Deborah
Verified Buyer
“Ordering online was easy and the delivery was quick. The stair parts are really lovely and great quality. I hadn't realised that I'd accidently ordered the wrong size handrails so had to order the right size. This came the naext day which was a godsend as the carpenter was waiting for them. Only downside is that the return was going to cost me £70, so now I'm trying to sell the incorrect parts. What would have been great customer service was when my order was received that someone didn't ask if I'd made a mistake as all the parts were 41mm, apart from the handrail, but appreciate they probably get a lot of orders.”
Helpful Report
Posted 3 weeks ago
Steven Dickinson
Verified Buyer
“Had an issue with external delivery company, spoke to Kim, who sorted it all out, Simon has just dropped my items off, excellent customer service. Kim & Simon were fantastic. Thank you so much Steve”
Helpful Report
Posted 3 weeks ago
Anonymous
Verified Buyer
“The item was easy to find on the website, which was easy to use. Ordering was easy and the item delivered on time.”
Helpful Report
Posted 3 weeks ago
Paul
Verified Buyer
“Excellent products, would have given 5 stars but unfortunately handrail was damaged and needed filling and repairing. Otherwise, top quality.”
Helpful Report
Posted 3 weeks ago
Kevin
Verified Buyer
“Very happy with my oak bannister, very easy to order and great service, would definately recommend Jackson Woodturners.”
Helpful Report
Posted 3 weeks ago
Owen
Verified Buyer
“Good interaction, delivery timeframes, customer service & value for money. Our Goods arrived well packaged and to a excellent standard. Thank you. Will will be recommending!”
Helpful Report
Posted 3 weeks ago
Kate
Verified Buyer
“Excellent service.”
Helpful Report
Posted 3 weeks ago
Denise
Verified Buyer
“I ordered some pieces for my staircase, they arrived promptly and in excellent condition, they were perfect just what I wanted. I would purchase from Jackson Woodturners again”
Helpful Report
Posted 3 weeks ago
Anonymous
Verified Buyer
“Great range of spindles for staircases. Allowed me to replace a couple of broken spindles from my 25 year old staircase with the same design.”
Helpful Report
Posted 3 weeks ago
Martin
Verified Buyer
“Very nice product and very well designed, perfect for my project.. Highly recommend this to everyone”
Helpful Report
Posted 3 weeks ago
Graeme
Verified Buyer
“Excellent service and delivery.”
Helpful Report
Posted 4 weeks ago
Joseph Harrison
Verified Buyer
“Lovely handrail a little wax and the gun metal end pieces finished it off. Good price and arrived quickly . Very happy with products and service”
Jackson Woodturners 5 star review on 28th May 2026
Helpful Report
Posted 4 weeks ago
Martin Sparks
Verified Buyer
“Excellent company , good price , quick delivery & great communication , superb.”
Helpful Report
Posted 4 weeks ago
Craig
Verified Buyer
“What a great service, second time using them over a five year period. The staff are very helpful. The products are second to none.”
Helpful Report
Posted 4 weeks ago
David
Verified Buyer
“Very helpful, quality products and fast service”
Helpful Report
Posted 4 weeks ago
Sue
Verified Buyer
“Great product,excellent packaging arrived on day requested. Many thanks”
Helpful Report
Posted 4 weeks ago
Jackson Woodturners is rated 4.8 based on 2,940 reviews
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