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Jackson Woodturners Reviews

4.8 Rating 2,489 Reviews
97 %
of reviewers recommend Jackson Woodturners
Company Reviews Metrics Info
4.8
Based on 2,489 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Jackson Woodturners Reviews
Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Ian Simmons
Verified Buyer
“Friendly staff and a plesure to deal with. easy web site to find every thing you need.”
Helpful Report
Posted 2 weeks ago
Lesley Goodwin Goodwin
Verified Buyer
“Discovered this company following a Google search and so pleased I did. Easy to navigate website, product description and price vert good. Questions answered speedily and items delivered packaged well and on time.”
Jackson Woodturners 5 star review on 10th July 2025
Helpful Report
Posted 2 weeks ago
Ann
Verified Buyer
“Good customer service. Item arrived quickly & is lovely quality”
Helpful Report
Posted 2 weeks ago
Jean
Verified Buyer
“Goods arrived damaged but customer service sorted problem out quickly & efficiently.”
Helpful Report
Posted 3 weeks ago
Robert Mathews
Verified Buyer
“I ordered the oak stairs klad, the team at jackson woodturners helped to make sure that I ordered what I wanted and needed,the product was of good quality and the end result was amazing”
Jackson Woodturners 5 star review on 5th July 2025 Jackson Woodturners 5 star review on 5th July 2025
Helpful Report
Posted 3 weeks ago
Philip Bond
Verified Buyer
“Great product, efficient communication and kept upto date with delivery schedules”
Helpful Report
Posted 3 weeks ago
Alison
Verified Buyer
“Great website, came on day delivery was stated. Arrived very well packaged, would definitely recommend.”
Helpful Report
Posted 3 weeks ago
Ed
Verified Buyer
“Great helpful adce and service delivery arrived in good time”
Helpful Report
Posted 3 weeks ago
Liam
Verified Buyer
“Fantastic quality would use again when needed”
Helpful Report
Posted 3 weeks ago
Jesse
Verified Buyer
“The quality of the tops were perfect and really well made đź‘Ť”
Helpful Report
Posted 1 month ago
Karl
Verified Buyer
“Used Jackson Woodturners for years Excellent quality and the best service”
Helpful Report
Posted 1 month ago
Tom
Verified Buyer
“I’ve been working with Kim, Joanne, Lucy, and Luke on a business-to-business basis for some time now, and I honestly couldn’t ask for better service. They always look after me, go above and beyond, and make the whole process easy and stress-free. Their customer service is consistently excellent — friendly, professional, and reliable every step of the way. It’s clear they genuinely care about their clients and take pride in what they do. I always feel valued and supported, which makes a big difference in today’s fast-paced world. A fantastic team to work with.”
Helpful Report
Posted 1 month ago
Kezia Rackley
Verified Buyer
“Well packaged, quick delivery and excellent price.”
Helpful Report
Posted 1 month ago
Ron
Verified Buyer
“Just the job!”
Helpful Report
Posted 1 month ago
Clare
Verified Buyer
“Lovely products, prompt service!”
Helpful Report
Posted 1 month ago
Roy
Verified Buyer
“One of the upright supports had a fault, sent photos and another piece was sent, unfortunately the design had changed so did not match. Queried this, another piece sent straight away, this time was correct. So great customer service, good product, would recommend this company to anyone.”
Helpful Report
Posted 1 month ago
Simon
Verified Buyer
“Very helpful on the phone. Called me regarding an item they had which was similar and in stock instead of one I'd have to wait 3 weeks for. Quick delivery too. Ordered again since!”
Helpful Report
Posted 1 month ago
Jo
Verified Buyer
“We had the same stair parts for the staircase at our last house and were so happy with the the service and quality, we re-ordered the exact same parts for the staircase at our new house.”
Helpful Report
Posted 1 month ago
Abbey Wall
Verified Buyer
“Excellent price and fast delivery”
Helpful Report
Posted 1 month ago
Ian Smith
Verified Buyer
“Excellent product and excellent service.”
Helpful Report
Posted 1 month ago
Jackson Woodturners is rated 4.8 based on 2,489 reviews
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