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Jackson Woodturners Reviews

4.8 Rating 2,598 Reviews
97 %
of reviewers recommend Jackson Woodturners
Company Reviews Metrics Info
4.8
Based on 2,598 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Jackson Woodturners Reviews
Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Valerie
Verified Buyer
“Service very good . the bannisters look lovely with the brass fittings. Only problem is that the corner of the fittings is fairly sharp and can catch any hand that rests on it. Would be much better rounded off.....but guess that's to do with China's speed rather than efficiency!”
Jackson Woodturners 5 star review on 13th October 2025 Jackson Woodturners 5 star review on 13th October 2025
Helpful Report
Posted 2 weeks ago
Michael
Verified Buyer
“Very helpfull”
Helpful Report
Posted 2 weeks ago
Malcolm
Verified Buyer
“Very pleased with quality of the oak wood I've received, excellent packaging so nothing is damaged, newel posts and hand rails look great”
Helpful Report
Posted 2 weeks ago
Russell
Verified Buyer
“Arrived on time, well packaged, good quality product.”
Helpful Report
Posted 2 weeks ago
Paul
Verified Buyer
“Ordered newel post caps, I am very pleased with the quality of product and the delivery. Perfect finishing touch to my stair revamp.”
Helpful Report
Posted 2 weeks ago
John
Verified Buyer
“For a first time buyer with a very small order I am very happy with the service I received”
Helpful Report
Posted 2 weeks ago
Andrew
Verified Buyer
“Fantastic service. Thank you”
Helpful Report
Posted 2 weeks ago
Stephen Smith
Verified Buyer
“I received excellent service, the product was first class and delivered on the date specified Thank you”
Helpful Report
Posted 2 weeks ago
Lynn
Verified Buyer
“Ordering was easy and delivered on day promised”
Helpful Report
Posted 2 weeks ago
Martin Day
Verified Buyer
“Easy to order website, really good prices, delivery and quality excellent well packaged would definitely recommend 100%”
Helpful Report
Posted 2 weeks ago
Steph
Verified Buyer
“I've reviewed JWT a whilte back and given 5 stars and I will do so again. They are so easy to deal with and always try their best to accommodate our business needs in terms of deliveries etc. The staff are really pleasant and helpful too. Thank you - Trade E-Z”
Helpful Report
Posted 3 weeks ago
Ian
Verified Buyer
“Great quality items would highly recommend purchasing stair parts”
Helpful Report
Posted 3 weeks ago
Martin Sparks
Verified Buyer
“Excellent service & quick delivery.”
Helpful Report
Posted 3 weeks ago
Mark Godbeer
Verified Buyer
“Order delivered safely, good quality wood. Many thanks”
Helpful Report
Posted 3 weeks ago
Dianne
Verified Buyer
“Excellent service - great communication regarding the delivery. Stair handrails arrived promptly and incredibly well packaged. Completely as described - a high quality engineered product. Our stair transformation looks great - THANK YOU!”
Jackson Woodturners 5 star review on 1st October 2025
Helpful Report
Posted 3 weeks ago
G
Verified Buyer
“Excellent Customer Service.”
Helpful Report
Posted 4 weeks ago
Andrew
Verified Buyer
“We purchased some replacement stair treads, the quality was excellent and delivery was very quick too.”
Helpful Report
Posted 4 weeks ago
Ian
Verified Buyer
“Item good quality and delivered on time”
Helpful Report
Posted 1 month ago
Anna
Verified Buyer
“Highly recommend! The order came in very quickly and well packaged. The prices more competitive than in other shops. Not only the products but even the delivery cost. More variety of products than in other shops. Found absolutely everything what I needed to refurbish my stairs -even for my oddly sized stairs! Also when items temporarily ran out of stock, they are back within a few days. Will definitely come back to order more!”
Helpful Report
Posted 1 month ago
Robert
Verified Buyer
“Although my new stair parts have not been fitted yet, they were delivered when promised and were extremely well wrapped and protected and as far as I can tell, are all undamaged. The quality and prices are excellent, I particularly liked the fact that the prices on the website included v.a.t.”
Helpful Report
Posted 1 month ago
Jackson Woodturners is rated 4.8 based on 2,598 reviews
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