Jackson Woodturners Reviews

Name: Jackson Woodturners
Address: Rutland Road, Corner of Rutland Street, Rutland Road, Corner of Rutland Street, Sheffield
Rating: 4.81

4.8 Rating 2,962 Reviews

97 %

of reviewers recommend Jackson Woodturners

Company Reviews

Metrics

Info

4.8

Based on 2,962 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Jackson Woodturners 5 star review on 7th July 2026

158

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality product and very quick delivery.”

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Posted 1 year ago

“Experience was ok. One of the newel caps was split along the top from one side to the other. Filled with wood filler and varnished but still not too happy. No I didn't contact them as I didn't want to have to wait days for a replacement. I may change the cap in the future as the result isn't really acceptable.”

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Posted 1 year ago

Good afternoon, I am very sorry to hear that you were unhappy with one of your caps. Please,. if you purchase form us in the future, and you receive any damaged items, then please call us as we do replace the next day or the latest within 48 hours with no hesitation.

Posted 1 year ago

“Excellent service great stock”

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Posted 1 year ago

“Speedy delivery , well packed, new bannisters and spindles installed”

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Posted 1 year ago

“Absolutely first class customer service.”

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Posted 1 year ago

“Delivery and service are great. I did mistake in deliveries and and they were able to deliver earlier when I requested. Responses were quick and material was spotless. I will use them again.”

Jackson Woodturners 5 star review on 31st July 2024

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Posted 1 year ago

“Excellent service. Not their fault that a parcel went missing but they sent a replacement straight away.”

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Posted 1 year ago

“All went very smooth from start to finish spindle came in a nice cardboard tube very well protected. I shall use them again if I require any more.”

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Posted 1 year ago

“Great value for money, and I am delighted with my new handrail”

Jackson Woodturners 5 star review on 29th July 2024

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Posted 1 year ago

“Prompt service, quality products”

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Posted 1 year ago

“Fast efficient and delivered exactly as described.”

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Posted 1 year ago

“Reasonable price Well packaged”

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Posted 1 year ago

“Great supplier for our new staircase. Well worth travelling from Oxford to Sheffield visiting showroom for this 'one off' purchase. Very helpful staff with great service once order was placed & efficient delivery.”

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Posted 1 year ago

“Excellent quality and customer service. Would highly recommend”

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Posted 1 year ago

“Excellent service.”

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Posted 1 year ago

“Quick Delivery , great quality and fit .”

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Posted 1 year ago

“Handrail brackets very good quality,good price ,and delivered on time top marks for this company”

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Posted 1 year ago

“Items received (but not used yet). First line of the address was missed off but the PO coped. They match what I had used before.”

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Posted 1 year ago

“Stylish product and creates a great look however grub screws aren't robust and can easily be cross threaded or over tightened loosing them into the foot. Biggest issue though is £24 delivery charge whether you're ordering 3 or 30, really needs explaining, not acceptable.”

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Posted 1 year ago

“I have ordered a couple of times from them now. The oak I've ordered looked of the highest grade. Items come wrapped very well. Did have an problem fitting the oak spindle's into the hand & base rails as the fit was super tight almost causing the rails to split. Had to chamfer them all to to go in. I did have an issue with the courier service they used. I spoke to one of the team & asked for my items to be put at the back of my property which had easy access. But as I arrived home the items were placed outside my front door I plain sight for anyone to see, & the items weren't small.”

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Posted 1 year ago

Jackson Woodturners is rated 4.8 based on 2,962 reviews