Jackson Woodturners Reviews

Name: Jackson Woodturners
Address: Rutland Road, Corner of Rutland Street, Rutland Road, Corner of Rutland Street, Sheffield
Rating: 4.81

4.8 Rating 2,962 Reviews

97 %

of reviewers recommend Jackson Woodturners

Company Reviews

Metrics

Info

4.8

Based on 2,962 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Jackson Woodturners 5 star review on 7th July 2026

158

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items delivered damaged, but due to the much emblazoned cop out of signing the delivery note as damaged I could not return the damaged items taken in by my neighbour. Unnecessary sharp legal practice. I would recommend the company but with a warning of the cop out.”

Helpful Report

Posted 2 years ago

Good afternoon Edward. I am sorry to hear that your item was damaged upon receipt. The reason we put the sticker on for you to check your delivery within 24 hours is so that we can offer you a replacement for any damaged goods ASAP. If you would care to send us a picture of the damaged item I will be more than happy to send you out a replacement straight away. Please send your picture to sales@jacksonwoodturners.co.uk for the attention of Joanne and I will attend to it immediately upon receipt. I look forward to hearing back from you so that we can resolve this issue for you Edward.

Posted 2 years ago

“Great products and helpful staff, with promot delivery too”

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Posted 2 years ago

“Fast delivery and an excellent product with good instructions”

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Posted 2 years ago

“ordered mopstick rail and fittings,goods arrived when promised and extremely well packed,very pleased with service and quality”

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Posted 2 years ago

“Good service , fast delivery , good products no problems would order from them again”

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Posted 2 years ago

“Pleasant company to deal with. Prompt delivery, beautifully packaged. Excellent product at reasonable price.”

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Posted 2 years ago

“Excellent service good quality and friendly helpful staff”

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Posted 2 years ago

“Good quality products, excellent aftersales service”

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Posted 2 years ago

“Very helpful service particularly as online my builder was worried about whether we’d get what we needed, the team were very helpful I sent a photo and they confirmed a suitable match and now I have an awesome half original half new staircase. All looks great, thanks”

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Posted 2 years ago

“Very professional and very reasonably priced and deliveries are excellent Would chose Jackson befòre any other company.”

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Posted 2 years ago

“Needed a replacement spindle, they had an exact match. Perfect. Came on the date I requested and really well packaged. 5 star service”

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Posted 2 years ago

“Order received earlier than stated. Great company and would recommend”

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Posted 2 years ago

“Really nice piece of wood but expensive”

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Posted 2 years ago

“Very good company to buy from, good selection of stairparts, good prices, quick delivery and good sales team IF there is any problems”

Jackson Woodturners 5 star review on 24th June 2024

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Posted 2 years ago

“Good prices for great products”

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Posted 2 years ago

“Ordered a bundle of stair spindles as replacements for broken ones. Once painted, they look terrific and most people wouldn't even notice that some of them are 21st century replacements in a Victorian London staircase.”

Jackson Woodturners 5 star review on 21st June 2024

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Posted 2 years ago

“I've used Jackson woodturners for many years, always delivered on time ,never let me down, all products I've had purchased are well wrapped , I used them for all my staircase refurbs”

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Posted 2 years ago

“The both of the advisors I spoke to were polite and helpful also had knowledge about the there work.”

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Posted 2 years ago

“Great service arrived well packaged”

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Posted 2 years ago

“Excellent.”

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Posted 2 years ago

Jackson Woodturners is rated 4.8 based on 2,962 reviews