Jackson Woodturners Reviews

Name: Jackson Woodturners
Address: Rutland Road, Corner of Rutland Street, Rutland Road, Corner of Rutland Street, Sheffield
Rating: 4.81

4.8 Rating 3,098 Reviews

97 %

of reviewers recommend Jackson Woodturners

Company Reviews

Metrics

Info

4.8

Based on 3,098 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Jackson Woodturners 5 star review on 4th July 2026

156

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product Very good packaging”

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Posted 2 years ago

“Great service. Good product would order again.”

Jackson Woodturners 5 star review on 25th September 2024

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Posted 2 years ago

“Fast delivery and good product”

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Posted 2 years ago

“Ordered items for a stair refurbishment. The wood was beautiful and well packaged. A couple of items were damaged and the sales team dealt with it all promptly. Lovely service and excellent goods.”

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Posted 2 years ago

“Hand rail arrived in great condition ,have yet to fix it to the wall.”

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Posted 2 years ago

“Good quality parts. Very well made. I had a problem with a newel post that was damaged. They replaced it without question. I used this company many years ago for my previous house, which us why I used them again. Would happily recommend them”

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Posted 2 years ago

“Great product. Excellent packaging. Very pleased with our purchase.”

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Posted 2 years ago

“Delivery was on time and product quality as expected (unfinished ready to sand and paint or Wax/varnish). we have not put the rails up as yet so unable to give feedback on the final installation.”

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Posted 2 years ago

“products cant fault .But do need training with there customer service .not very helpfull and bad attitude,”

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Posted 2 years ago

“The antique brass end caps for 54mm handrail were exactly as ordered and have already been admired by and recommended to a friend.”

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Posted 2 years ago

“Excellent efficiency throughout Kim who works in store deserves a special mention great attitude and very helpful”

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Posted 2 years ago

“Forgot items on a main order so had to order more. Ordered from JACKSON WOODTURNERS through ebay on Sunday evening and items were dispatched Monday morning BEFORE 9AM! NOW THAT'S AERVICE FOR YOU! "TREEEEE"MENDOUS! THANKS HACKSON WOODTURNERS!!!! ⭐️⭐️⭐️⭐️⭐️”

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Posted 2 years ago

“Great service very quick good product”

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Posted 2 years ago

“Had what I wanted in stock. Arrived on day offerred in system in good condition Would have liked a slightly quicker delivery (not offered) Surrey customer”

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Posted 2 years ago

“One of the few places I could find my stair rail in a single length. Easy to use website, good comms. The stair rail looks great and was well prepared. Delivery was in good time and as expected.”

Jackson Woodturners 5 star review on 20th September 2024

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Posted 2 years ago

“Professional and helpful.”

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Posted 2 years ago

“Great product. Really happy with the oak handrails I purchased”

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Posted 2 years ago

“I ordered an item and it wasn’t suitable refunded No problems, excellent company”

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Posted 2 years ago

“Lovely staff and helped sort bespoke part. Thank you!”

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Posted 2 years ago

“It did not feel good to be classed and chaged with delivery to the Highlands and Islands as Perth city centre is only one hour north of Edinburgh and is not in the Highlands. The product was split into two packages. One arrived on schedule and the other was a day late late. The product itself is good.”

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Posted 2 years ago

Jackson Woodturners is rated 4.8 based on 3,098 reviews