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Jackson Woodturners Reviews

4.8 Rating 2,896 Reviews
97 %
of reviewers recommend Jackson Woodturners
Company Reviews Metrics Info
4.8
Based on 2,896 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Jackson Woodturners Reviews
Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Mark
Verified Buyer
“Qouilty product Good price Delivered on time Thanks”
Helpful Report
Posted 1 year ago
Tamara
Verified Buyer
“Great service! Product alway arrives in great condition”
Helpful Report
Posted 1 year ago
Richard
Verified Buyer
“Very good service and an excellent product”
Helpful Report
Posted 1 year ago
Sobia
Verified Buyer
“Excellent service very helpful and easy to communicate made mistakes with my order they sorted it out within 2 minutes.Thank you Kim”
Helpful Report
Posted 1 year ago
Carol
Verified Buyer
“The rail is excellent quality and was delivered on time and well packaged. the customer service and product is excellent. The only complaint is that the courier left me a 66yo woman to lift a very heavy handrail into the house. I had to ask for assistance from a neighbour.”
Helpful Report
Posted 1 year ago
Ian Allen
Verified Buyer
“Superb service - can't fault it.. ... great quality items, well wrapped, and the customer service is top notch.. Had to exchange an item (my mistake) but the process was easy and stress free! Would definitely recommend..”
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Posted 1 year ago
Phil
Verified Buyer
“Excellent service and product”
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Posted 1 year ago
Raymond
Verified Buyer
“Yes they are very good, after speaking to their staff just to check what I needed re the size was in stock,I ordered online my item came in the prescribed time, excellent packaging well protected, just waiting now to make with the installation, thank you Mr Woodturners. Mr R Dawon.”
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Posted 1 year ago
Sarah
Verified Buyer
“I only wanted two spindles but Jackson’s were great, very happy with my purchase and great packaging.”
Helpful Report
Posted 1 year ago
Kenneth
Verified Buyer
“So pleased with the oak handrail I ordered, it looks lovely.”
Helpful Report
Posted 1 year ago
Kenneth
Verified Buyer
“Delivered on time ,good Quality, well packed”
Helpful Report
Posted 1 year ago
Mark
Verified Buyer
“Delivery on the day we asked and came well protected really pleased with the handrail we ordered excellent service”
Helpful Report
Posted 1 year ago
Peter
Verified Buyer
“Items arrived when stated and packaged up in the cardboard container, no damage, excellent service.”
Helpful Report
Posted 1 year ago
Shan
Verified Buyer
“Always a quick, friendly and efficient service from Kim.”
Helpful Report
Posted 1 year ago
Alan
Verified Buyer
“All good just what we needed”
Jackson Woodturners 5 star review on 23rd May 2024
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Prompt service & solution of an issue encountered. One of the two wooden stair spindles I received was broken on arrival. We called the help number & sent photos of the broken spindle & a replacement was dispatched the same day free of charge; excellent customer service, thank you”
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Posted 1 year ago
Anonymous
Verified Buyer
“Good quick service, good product and no hassle getting a refund on some returned items”
Helpful Report
Posted 1 year ago
Rob
Verified Buyer
“Perfect producs and delivery as promised.”
Helpful Report
Posted 1 year ago
Cliff
Verified Buyer
“Jackson wood turners are great delivery service not so”
Helpful Report
Posted 1 year ago
Good morning Cliff, I am very happy to hear that you are pleased with Jackson Woodturners. Unfortunately we are tied with the couriers and have to rely that they will deliver on time. They do, occasionally suffer delays and issues I am sorry that you were on the receiving end of this. I hope this will not stop you from returning for Jacksons in the future.
Posted 1 year ago
Antony
Verified Buyer
“the couriers were useless but when I finally received the handrail and fittings I was pleased with the quality”
Helpful Report
Posted 1 year ago
Jackson Woodturners is rated 4.8 based on 2,896 reviews
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