Jackson Woodturners Reviews

Name: Jackson Woodturners
Address: Rutland Road, Corner of Rutland Street, Rutland Road, Corner of Rutland Street, Sheffield
Rating: 4.81

4.8 Rating 3,131 Reviews

97 %

of reviewers recommend Jackson Woodturners

Company Reviews

Metrics

Info

4.8

Based on 3,131 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Jackson Woodturners 5 star review on 6th November 2026

158

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“only just installed, but product seems to be very good and delivery was excellent. Recommended.”

Helpful Report

Posted 10 years ago

“Excellent service, delivery and product very happy”

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Posted 10 years ago

“Would recommend this company very quick delivery”

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Posted 10 years ago

“My telephone enquiry to buy a selection of stair parts was handled very professionally. The quality of the oak spindles, newel posts, rails and fitting was excellent and most importantly the where delivered on time and well protected.”

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Posted 10 years ago

“I was completely impressed with the service and the goods received! I phoned last thing on a Friday afternoon, found myself talking to Mr Jackson, was assured if I ordered online over the weekend that my order would be with me on the Tuesday - it was!! Even more impressive was the fact this was the weekend before Christmas so the delivery was made during the last frantic Christmas rush, cannot recommend the company and its service highly enough.”

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Posted 10 years ago

“Very good. Good price, quick delivery ( even on standard delivery option) good communication. Will use again”

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Posted 10 years ago

“Very pleased with our purchase, really reasonably priced, good quality and amazingly fast delivery. Thank you very much.”

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Posted 10 years ago

“Very good quick delivery but overcharged for delivery service as I had "any time del." £15 and have been charged £30. Product stored in my garage till fitter can install beg. Feb. I opened the end to see rail and just what I wanted. Meanwhile I may come back to you regarding scews needed to mount on wall but need to speak to fitter about this. Doreen M M Anderson”

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Posted 10 years ago

“I think the product was very good, as described, nicely finished etc., However, the shipping cost are prohibitively expensive and should be reviewed. As far as I'm aware there is no free shipping available from this company website. In my case the shipping costs made up about 30% of the value of the order, that's pretty high. Unfortunately, I could not find the same product from another site so paid what I had to from Jacksons. My scoring reflects the high shipping costs, the product is 'very good' but the shipping costs 'poor' so I came up with 'normal' overall.”

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Posted 10 years ago

“Excellent service. Helpful staff. Arrvedquickly andwell packed. Just waiting for builder to install. Very pleased with the wood.”

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Posted 10 years ago

“I have ordered parts on two orders from this company. The service was fantastic. First order the courier used was awful!!! Bought one item of my staircase and rest on another courier the same day 4 hours later. Obviously concerned I called Jacksons and confirmed all good. They were super helpful and when I made a mistake in my second order I didn't order enough and to save money i asked if I could add to it, although on line it showed processed the team called me added it and the delivery arrived timely. Quality of timber great and I have already recommended. I will post pictures when done”

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Posted 10 years ago

“Very helpful and friendly staff and quick service.”

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Posted 10 years ago

“Good quality, well made, stair parts. Paint finish for primed is excellent, makes finishing the job so much easier. Priced well for the Professional and DIY enthusiast. Delivery was spot on and packaged well.”

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Posted 10 years ago

“Excellent Service and great products”

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Posted 10 years ago

“Pleased with my purchase very prompt delivery would use this company again.”

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Posted 10 years ago

“Stair Spindles arrived on time, well packaged & un damaged. The spindles themselves are good quality with no defects, I thought being pine & a complex design I might have to use filler but they are good quality and could be used unpainted.”

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Posted 10 years ago

“Despite putting my order in over the Christmas period, I was given prompt service and delivery and everything arrived in excellent condition.”

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Posted 10 years ago

“Only wanted one pigs ear length but it was supplied promptly delivered on time and well wrapped. Have now fitted it on my stairs.”

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Posted 10 years ago

“Quality of goods is very good The only issue is the different rates of postage , we ordered a few items and the postage charged was not a true reflection of the delivery time or item ordered .”

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Posted 10 years ago

“Excellent service. The items were so well packed. All parts cut, fitted and painted.....looks just great.”

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Posted 10 years ago

Jackson Woodturners is rated 4.8 based on 3,131 reviews