Jackson Woodturners Reviews

Name: Jackson Woodturners
Address: Rutland Road, Corner of Rutland Street, Rutland Road, Corner of Rutland Street, Sheffield
Rating: 4.81

4.8 Rating 3,128 Reviews

97 %

of reviewers recommend Jackson Woodturners

Company Reviews

Metrics

Info

4.8

Based on 3,128 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Jackson Woodturners 5 star review on 3rd November 2026

157

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Remarkably quick delivery and a beautiful, high quality product when it arrived. Two thoughts, I couldn't check out through paypal from ordering on my phone - the page seemed buggy, so ended up using my card (which was fine) and perhaps some fitting instructions would have been useful. As it was, a quick google found me the information I needed. Will definitely use again.”

Helpful Report

Posted 10 years ago

“The order for white oak stair components went through smoothly, as did delivery at a decent. price. Experience spoiled by poor after sales service. Despite phone calls, then an email to sales, saying I need some oak buttons to finish the newel posts (as I did not realise they were not included), I have not had a response. I dealt with Luke who was helpful with advice pre order, but had not followed up my request for buttons (said he would ring back). No response from email to sales either. Products are good but after service is an important part of buying specialist goods.”

Helpful Report

Posted 10 years ago

“Excellent service at Jackson Woodturners, good value for money. Having already placed an order and then realising we needed to change something on the order they were quick to amend this and the difference was refunded the same day! The only slight let down was the delivery service hence 'Good' and not 'Very Good', it was a Tuffnells delivery Lorry and the 2 guys were a little rude, the lengths were 3.6m long and I am a young female unable to carry these by myself and they weren't allowed in the property so it made things a little difficult.”

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Posted 10 years ago

“Excellent service”

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Posted 10 years ago

“Great quality at very reasonable price. Delivered soon after order. Would definitely buy from Jackson's again. My builders were impressed and may well buy, too. "Housemover"”

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Posted 10 years ago

“very easy to use web site , good prices , good product, will use again regards martin”

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Posted 10 years ago

“Excellent customer service, Luke talked me through any fitting issues, all was so smooth and so quick,, 10/10”

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Posted 10 years ago

“Products were excellent packaged and delivered quickly. A little more communication about when it was actually being processed and shipped would have been better but overall excellent and would recommend.”

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Posted 10 years ago

“Great service, quick and accurate delivery..! And a bit of discount always a good deal.. Many thanks guys will be reordering more soon”

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Posted 10 years ago

“Great customer service, very straight forward and easy to deal with. Beautiful product, great quality!! Very happy!!”

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Posted 10 years ago

“Rang and had a good conversation answering my queries. Material then arrived a couple of days later. Really helpful & quick. PG”

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Posted 10 years ago

“very good fast and efficient service. The product ordered came when they said it would be delivered.”

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Posted 10 years ago

“Ordered items on Tuesday with a request to have them delivered on Friday which they did. Ordered 30 spindles but found 31 in the box. Not sure if it was intentional or not but the extra spindle came useful as found another spindle that was slightly damaged. The quality of the hemlock spindles and the base rail I ordered is superb. Now all installed and waiting to be painted. Highly recommended”

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Posted 10 years ago

“Fantastic quality and great service- would definitely recommend”

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Posted 10 years ago

“Good service good price and good looking oak spindles will use Jackson Woodturners again thanks”

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Posted 10 years ago

“Pleased to have tracked this item down however the postage charge was too much in my opinion.”

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Posted 10 years ago

“Item as described on the website and delivered as promised. Will be happy to trade again. Thank you.”

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Posted 10 years ago

“only just installed, but product seems to be very good and delivery was excellent. Recommended.”

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Posted 10 years ago

“Excellent service, delivery and product very happy”

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Posted 10 years ago

“Would recommend this company very quick delivery”

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Posted 10 years ago

Jackson Woodturners is rated 4.8 based on 3,128 reviews