Jackson Woodturners Reviews

Name: Jackson Woodturners
Address: Rutland Road, Corner of Rutland Street, Rutland Road, Corner of Rutland Street, Sheffield
Rating: 4.81

4.8 Rating 2,962 Reviews

97 %

of reviewers recommend Jackson Woodturners

Company Reviews

Metrics

Info

4.8

Based on 2,962 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Jackson Woodturners 5 star review on 7th July 2026

158

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality items, well packed. Superb service.”

Helpful Report

Posted 10 years ago

“My son in law has been a joiner for nearly 40 years, he was so impressed with the handrail we bought, he sings your praises to everyone. you made our handrail , which was a special size for the same price as standard. the quality was excellent. we thoroughly recommend you. your staff are so helpful. thankyou so much. it made a hard job so much easier. regards mrs s prendeville”

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Posted 10 years ago

“Your website was easy and when I phoned for advice the lady was most helpful. Received the parcel this morning. It was due to be delivered at 16.00. So it was a good job I was in at 14.00 when it was delivered ! Packet very well so no damage. A lovely piece of wood. Thsnk you.”

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Posted 10 years ago

“Delivery came within the specified time but unfortunatly the goods were slightly damaged.”

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Posted 10 years ago

Thank you for your review, we are more than happy to replace any item you have received and are not happy with the quality.

Posted 10 years ago

“Very easy to order and spot on delivery...excellent”

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Posted 10 years ago

“Excellent delivery service and product. Having assembled the wall mounted hand rail I would say that we put far longer and bigger screws through the wooden mounts into the wall, those supplied were not up to the task.”

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Posted 10 years ago

“Excellent service & advice. Will defiantly be using you again”

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Posted 10 years ago

“Order process went smoothly and parts were delivered extremely promptly. Although you get a tracking reference number, Tuffnells appear to have no online tracking facility. Ringing Tuffnells with the number easily produced an accurate delivery update. It would be useful to know upfront that you cannot track online as it would have saved a lot of time searching for the unavailable facility.”

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Posted 10 years ago

“Good comunication.Well packed and fast delivery. 5*”

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Posted 10 years ago

“Service was very quick and we were informed through the delivery. Item was exactly what we needed. Very good”

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Posted 10 years ago

“Just as first purchase, very helpful staff when placing the order, goods arrived on time perfectly packaged for transporting.. And our stairs look stunning... Will defiantly use again and will be recommending to family and friends.. Thank you ..”

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Posted 10 years ago

“Arrived within a few days. The packing was excellent , especially as it was over 3 meters long , oak handrail. very pleased with product.”

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Posted 10 years ago

“Very nice quality stair rail. Looks good as well. However it is advertised at being 3.6 metre and it is four x 1 metre posts plus the pieces where they meet so I had to cut the last one in half!! There is also no pre drilled holes or even markers to tell you where the holes should be to fix the brackets on to the wooden plinths that go on to the wall. But overall having said that we are very pleased with the end result.”

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Posted 10 years ago

“Great website and very prompt delivery. Product seems good quality as well. Only improvement would be better online delivery status and more accurate delivery estimate as online it said order was completed in the morning, many hours before delivery was made at the end of the day.”

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Posted 10 years ago

“Although my order was placed over the telephone, rather than on-line, I used the Jackson website to decide what I wanted. The website is easy to use and detailed. Placing my order on the telephone was easy and the persons I dealt with were both helpful and knowledgeable. Despite living in the Highlands of Scotland, delivery was efficient and prompt. I wouldn't hesitate to recommend Jacksons to anyone looking for a new staircase.”

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Posted 10 years ago

“BRILLAINT thankyou. nothing more to add!”

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Posted 10 years ago

“The quality and service were first rate.”

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Posted 10 years ago

“Excellent product at a good price with prompt delivery at a time requested. Will use again and recommend.”

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Posted 10 years ago

“Great price, product and delivery! Thank you”

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Posted 10 years ago

“Firstly the Website is great and easy to find your way through. When I called Jackson Woodturners to find out further details regarding products, Ian jackson was extremely helpful and polite. It was very simple to place an order. At first I didnt have a clue what I needed for my stairs for example how many spindles to order and how many lengths of hand rail. Therefore I took pictures along with measurements and sent it accross via email to Ian and he came back to me straight away with the quote which I was very happy with. When the products were delivered, quality was great along with the design. I highly reccomend Jackson Woodturners. Gurpal Sangha”

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Posted 10 years ago

Jackson Woodturners is rated 4.8 based on 2,962 reviews