Jackson Woodturners Reviews

Name: Jackson Woodturners
Address: Rutland Road, Corner of Rutland Street, Rutland Road, Corner of Rutland Street, Sheffield
Rating: 4.81

4.8 Rating 2,961 Reviews

97 %

of reviewers recommend Jackson Woodturners

Company Reviews

Metrics

Info

4.8

Based on 2,961 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Jackson Woodturners 5 star review on 7th July 2026

158

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent service delivered right on time on the date we had asked for. Goods ordered were in perfect condition - very pleased.”

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Posted 10 years ago

“Great company, rang to check my order was right - as not all parts would fit together - turns out I had accidentally ordered wrong size for one part. Great customer service, quick delivery.”

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Posted 10 years ago

“My mom had already used and she was really pleased with service, so she recommended them to me, I was not disappointed excellent quality and service and half the price of other DIY companies. Would definitely recommend.”

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Posted 10 years ago

“good quality product, well packaged,thanks.”

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Posted 10 years ago

“Fantastic service, items as described, great quality.”

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Posted 10 years ago

“I WAS GENERALLY PLEASED WITH MY PURCHASE AND THE PROMPT DELIVERY. I DID HOWEVER HAVE A SPECIFIC COMPLAINT THAT I WROTE TO JW ABOUT, BY EMAIL ON 28 SEPTEMBER. AMAZINGLY, TWO WEEKS LATER, I HAVE STILL NOT RECEIVED THE COURTESY OF A REPLY. VERY DISAPPOINTING. THE EMAIL IS REPRODUCED BELOW: Hello, My delivery arrived today, Monday, which was very prompt and the goods were well packed. The handrail and brackets are just fine but the end caps are unsatisfactory. One pack was obviously odd stock, the packaging was damaged and the fittings a little scratched. More importantly, all three sets of caps are completely different shades/hues. I tried to capture this on the attached photo but it hasn't really come out. The different colouration of the old stock ones is not altogether surprising as the broken packaging would have allowed air in. However the different colour between the other two is marked and I am surprised it has passed the attention of your QA people. I simply can't be bothered going through the palaver of returning them. I am installing three separate short lengths of handrail, a little away from one another, so I'm hoping that when erected, the difference will not be too apparent. Also when exposed to air they might change a little. I just wanted to record my displeasure. Regards, Colin Harman”

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Posted 10 years ago

“High quality Oak Handrail and base rail. Delivered in quick time. Would recommend and use again Thanks”

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Posted 10 years ago

“The spindles were exactly as advertised and are very good quality and arrived the day after I ordered,I would definitely use this company again.”

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Posted 10 years ago

“Excellent service, beautiful product which was very well packaged to ensure received in perfect condition. Would not hesitate to recommend or use you again. We were extremely happy from start to finish. Thank you”

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Posted 10 years ago

“Brilliant service, great price and lovely quality items. Thank you!”

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Posted 10 years ago

“Great quality items, scheduled delivery on time and no damage as everything was very well packaged. Flawless service and product”

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Posted 10 years ago

“Shame that wrong items were sent. Everything should have been brushed nickel. All fittings were OK but both rails were stainless although paperwork said nickel. Can't a van be sent out and swap them for the correct nickel finish.”

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Posted 10 years ago

“Excellent service and did exactly what and when it was promised.”

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Posted 10 years ago

“supplied painted hand rail was delighted with it and the price. Unfortunately delivered damaged, but was supplied with a new one very quickly.”

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Posted 10 years ago

“What can I say, excellent value for money. The quality of the wood I ordered was brilliant. Packaged really well, my delivery arrived on time without any problems. Would 100% recommend to others. Many thanks, Dan”

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Posted 10 years ago

“Quickly received, high quality items. Recommended.”

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Posted 10 years ago

“Very helpful, quick turn around and good price would happily return for any future projects.”

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Posted 10 years ago

“Excellent service and superb value for money and great quality materials . This makes the difference between being successful or not when quoting for work . I'll certainly be back”

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Posted 10 years ago

“Very good service, prompt despatch, received next day, all items were undamaged. Prices very good will continue to use Jacksons Woodturners.”

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Posted 10 years ago

“Quality items, well packed. Superb service.”

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Posted 10 years ago

Jackson Woodturners is rated 4.8 based on 2,961 reviews