Jackson Woodturners Reviews

Name: Jackson Woodturners
Address: Rutland Road, Corner of Rutland Street, Rutland Road, Corner of Rutland Street, Sheffield
Rating: 4.81

4.8 Rating 2,780 Reviews

97 %

of reviewers recommend Jackson Woodturners

Company Reviews

Metrics

Info

4.8

Based on 2,780 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Jackson Woodturners 5 star review on 17th October 2025

James

Jackson Woodturners 5 star review on 9th September 2025

Stephanie

Jackson Woodturners 5 star review on 16th May 2025

Heini

Jackson Woodturners 5 star review on 30th April 2025

Craig

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thought it was worth leaving a review to say I had a positive experience with this company. Everything was delivered as it should have been and on time.”

Helpful Report

Posted 2 months ago

“Very helpful with our enquiry.”

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Posted 2 months ago

“Excellent quality and excellent customer service. Delivery was prompt. Very happy to recommend.”

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Posted 2 months ago

“I purchased an oak handrail. I found damage on it and reported it straight away away . I was going just to live with it . Then the oak started to come away and split. I sent photos and emails over Christmas and was told they would not replace or any thing . I will be taking legal action against them . I asked for a replacement and they said no no no . So be warned DO NOT BUY FROM THIS COMPANY. SHOCKING REALY”

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Posted 2 months ago

“Excellent quality items, arrived prompt, would buy again and recomend.”

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Posted 2 months ago

“Excellent product excellent customer service”

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Posted 2 months ago

“excellent service. They telephoned to check if an ealier delivery date was acceptable, which it was. Item was received in good condition within days.”

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Posted 2 months ago

“Accurate descriptions. Accurate delivery and not dealing with a corporate giant. What's not to like?”

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Posted 2 months ago

“Can’t praise Jackson’s enough. From ordering on the 16th December to delivery on the 18th. I’ve fitted a few staircases in my time and Jackson’s stair parts are top quality at a good price. Well packaged and great service. I can’t thank Kim-Marie enough for the very helpful advice and communication on ordering and getting my order to me before their Christmas break. I will definitely use Jackson’s again. Hope you all have a Happy New Year. Thanks again Paul T”

Jackson Woodturners 5 star review on 30th December 2025

Helpful Report

Posted 2 months ago

“Nice handrail had some damage . One end really bad . And a dent / mark . Unfortunately I had it for a week before my carpenter could fit it . So not the best delivery company.”

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Posted 2 months ago

“Great service. Missed a couple of items off the order and assisted in adding these to the order. Good knowledge on their products and delivery was great. Well packaged and undamaged on arrival. Would advise those ordering to understand these are laminated together into one piece so grain is not true.”

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Posted 2 months ago

“Highly recommend, excellent service and beautiful white oak handrails & brackets.”

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Posted 2 months ago

“The stair cladding was very easy to install and looks really nice. The color is medium oak—while a bit warmer and more golden than I expected (I would have preferred a slightly more natural finish), it still looks lovely on the stairs. Delivery was very quick, and when some of the long steps were out of stock, they were promptly refilled. Overall, I’m very happy with how the stairs turned out.”

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Posted 2 months ago

“Very good quality. Arrived on time.”

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Posted 2 months ago

“my handrail was well packaged and exactly as i ordered, i had a good telephone call from the company to make sure my address was correct and delivery was excellent”

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Posted 2 months ago

“Great products and excellent service.”

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Posted 2 months ago

“Great product, good service, and price”

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Posted 2 months ago

“Ordered, following day good communication, good price and turned up the day after, good quality and value”

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Posted 2 months ago

“Excellent ordering and delivery process. Bannister exactly as required.”

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Posted 2 months ago

“Very good friendly and efficient service. Arrived exactly when requested”

Helpful Report

Posted 2 months ago

Jackson Woodturners is rated 4.8 based on 2,780 reviews