Jackson Woodturners Reviews

Name: Jackson Woodturners
Address: Rutland Road, Corner of Rutland Street, Rutland Road, Corner of Rutland Street, Sheffield
Rating: 4.81

4.8 Rating 3,068 Reviews

97 %

of reviewers recommend Jackson Woodturners

Company Reviews

Metrics

Info

4.8

Based on 3,068 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Jackson Woodturners 5 star review on 4th July 2026

156

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Products are great but no after sales service One bracket was missing matching screws and two weeks on it still is. Just no response from them”

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Posted 2 months ago

“Very good service. Good quality post caps. Fast delivery. I am very satisfied.”

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Posted 2 months ago

“5 out of 5 Very efficient and reliable”

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Posted 2 months ago

“Good fast service, products as described”

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Posted 2 months ago

“Good easy to use site. Plenty of options. Fast delivery. Good quality products. Good, fair prices. All as described.”

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Posted 2 months ago

“Purchased 1newel caps but realised the next day I was one short, they managed to add another one before dispatch. Great service.”

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Posted 2 months ago

“Excellent quality materials, well packaged & delivered promptly. Had to ring the office to thank them for their Excellent service. Something that is remiss now from suppliers. Will be using again. Highly recommend as prices are very competitive.”

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Posted 2 months ago

“Good product and speedy delivery”

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Posted 2 months ago

“Excellent quality and service. Perfect match for broken spindles.”

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Posted 2 months ago

“Ben was great, very friendly and knowledgable. Nothing was too much trouble. Gave me some great advice and help. The products arrived and the quality is unparalleled, amazing timber. Couldn’t be happier with them.”

Jackson Woodturners 5 star review on 7th July 2026

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Posted 2 months ago

“Can’t fault,ordered a handrail,it came when it said and quality was perfect,even down to packaging.”

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Posted 2 months ago

“Communications excellent and end product stunning! We had 10 stair spindles, a hand rail, base rail and newel post and cap made, all replicas to match exisiting in the refurbishment of our Victorian house. Excellent quality and delivery. Very, very satisfied!!”

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Posted 2 months ago

“Right price, good quality, didn't realise it would be made from 2 pieces glued together, but I am extremely satisfied with the result.”

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Posted 2 months ago

“Excellent product, fast delivery”

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Posted 2 months ago

“very easy prices are fantastic delivery great”

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Posted 2 months ago

“All items arrived damage free well packaged and decent quality for a budget price I thought. A 1/3rd of the price compared to local merchants for this same thing as well. Delivery cost was very fair as my order contained a 4.2m length of handrail. Normally pay a premium when large lengths are involved. Even still when factoring in the delivery cost, way cheaper and a quality products. Would use again! A++”

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Posted 2 months ago

“Delivered om time and the goods are good”

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Posted 2 months ago

“Excellent and friendly customer service and advice from real people who actually answer the phone. I had a small problemwith my order and it was sorted out without delay or fuss. Oh, and the proces are very good too! Highly recommended.”

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Posted 2 months ago

“Good quality products, good price and quick delivery”

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Posted 2 months ago

“I ordered a wooden handrail plus brackets. I emailed the next day to ask if hardwood oil could be added to the order and this was done seamlessly. The items arrived within a few days and were exactly what i required and of a high standard. All in all an excellent service. Ben was the person i dealt with and he was most helpful.”

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Posted 2 months ago

Jackson Woodturners is rated 4.8 based on 3,068 reviews