Jackson Woodturners Reviews

Name: Jackson Woodturners
Address: Rutland Road, Corner of Rutland Street, Rutland Road, Corner of Rutland Street, Sheffield
Rating: 4.81

4.8 Rating 3,131 Reviews

97 %

of reviewers recommend Jackson Woodturners

Company Reviews

Metrics

Info

4.8

Based on 3,131 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Jackson Woodturners 5 star review on 4th July 2026

156

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered newel caps. Requested for an earlier delivery date. Arrived as promised, well packaged and of excellent quality, thank you.”

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Posted 2 months ago

“Excellent product . Oak handrail and baserail . Well packaged and arrived really quick . Will definitely use again .”

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Posted 2 months ago

“Quick delivery and very pleased with the item I purchased”

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Posted 2 months ago

“Lovely items and excellent service thanks”

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Posted 2 months ago

“Very good product, well made and sized correctly, very pleased with my stair caps.”

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Posted 2 months ago

“Excellent quality product and customer service. An item was missed in my delivery and Jackson Woodturners delivered the missing item next day delivery. A scratch also on a newel post which was refunded in full. Cannot fault the resolution team for fixing the issues with my delivery.”

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Posted 2 months ago

“Item as described and fast delivery”

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Posted 2 months ago

“Great people to deal with”

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Posted 2 months ago

“Damaged goods delivered twice. The second delivery was delivered to my previous address which I hadn't lived at for 18 months. The address wasn't on my account so it must have been buried in their system somewhere from a previous order. I then had to collect the goods from my previous address to avoid further delays. The 3rd delivery was undamaged but by that time I'd incurred extra costs having to rebook the carpenter.”

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Posted 2 months ago

“Ordered online at a weekend, delivered on a Tuesday, excellent service & would definitely use again.”

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Posted 2 months ago

“First rate product (hanrail end caps), delivered puntually.”

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Posted 2 months ago

“Sadly I didn't get any compassion from Jackson Woodturners re my mistaken order. I'm an older lady, not great with internet ordering. I meant to order two bannister end stops size 54mm and accidentally got my 5 and 4 the wrong way round and ended up with two bannister end stops size 45mm. When I telephoned to ask if they could see their way to sending me the correct ones at no extra cost as it was a genuine mistake, I was told no. So I had to pay postage to send the wrong ones back and then pay for the correct ones again. I am also still waiting for my refund for the first set that I ordered. But I will be chasing it up soon. Sadly that is not very customer friendly or good service and I will not be using them again.”

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Posted 2 months ago

“Very helpful pleasant sales people with plenty of knowledge”

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Posted 2 months ago

“Staff are very keen to help and material quality is excellent”

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Posted 2 months ago

“Good quality spindles delivered on time.”

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Posted 2 months ago

“Can't argue about the price, althogh it did take a bit of adjustment (tennon to long) to fit.”

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Posted 2 months ago

“Quick delivery and excellent products at very reasonable prices!”

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Posted 2 months ago

“Go for it”

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Posted 2 months ago

“Prompt delivery and item was as described. They plugged holes in oak and are almost invisible. Would order from Jacksons’s again.”

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Posted 2 months ago

“My order was dispatched promptly”

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Posted 2 months ago

Jackson Woodturners is rated 4.8 based on 3,131 reviews