Jackson Woodturners Reviews

Name: Jackson Woodturners
Address: Rutland Road, Corner of Rutland Street, Rutland Road, Corner of Rutland Street, Sheffield
Rating: 4.80

4.8 Rating 2,488 Reviews

97 %

of reviewers recommend Jackson Woodturners

Company Reviews

Metrics

Info

4.8

Based on 2,488 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Jackson Woodturners 5 star review on 16th May 2025

Heini

Jackson Woodturners 5 star review on 30th April 2025

Craig

Jackson Woodturners 5 star review on 24th April 2025

Beverley Cawley

Jackson Woodturners 5 star review on 9th April 2025

MICHAEL

152

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hand rail was packed well in thick cardboard tube and delivery time was very good.”

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Posted 1 month ago

“There was an issue with the courier, who damaged the item and delivered it late, they rectified it straight away and sent replacement product next day. Excellent customer service. Would use again 10/10”

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Posted 1 month ago

“Excellent service. Got exactly what we wanted, delivered exactly when they said it would be and incredibly well packaged.”

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Posted 1 month ago

“Excellent quality - very pleased with purchase”

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Posted 1 month ago

“Great product and competitive prices”

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Posted 1 month ago

“Ordered a pair of Forge Chrome Handrail End Cap - 45mm Diameter - SKU: JWFG45C. Ordering was easy, delivery was quick and the price very reasonable. The end caps were a very good fit on the handrail. Many thanks for the excellent service.”

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Posted 1 month ago

“Good product, prompt delivery”

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Posted 1 month ago

“Easy to deal with, decent quality products. Perhaps if I looked around more I could find cheaper, but I fitted the items myself and they are high quality. No complaints.”

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Posted 1 month ago

“Great service.”

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Posted 1 month ago

“Excellent product and delivery”

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Posted 1 month ago

“Ordered 1 spindle as a sample before purchasing more, the £8.50 postage was quite expensive for 1 lightweight spindle”

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Posted 1 month ago

“Really impressed with the quality of my new newel caps, they are great value for money, easy to order and delivered quickly.”

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Posted 1 month ago

“It would have scored a 5 apart from one of the newel balls was very rough and mis-shaped. I can't fault the rest of my order 40 spindles and the other 2 newel balls were perfect and delivery was on time.”

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Posted 1 month ago

“Great product. Great price. Great service.”

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Posted 1 month ago

“Jackson Woodturners provide excellent products and service is professional.”

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Posted 1 month ago

“Jackson Woodturners did exactly as the advertised We chose our date and they delivered on time no fuss The item price was extremely competitive Would recommend this company for their product and professional approach”

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Posted 1 month ago

“Always buy my staircases parts from jackson woodturners. Never had any issue with there services. Happy to leave a good review”

Jackson Woodturners 5 star review on 6th June 2025

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Posted 1 month ago

“Couldn't find the exact item on Amazon so tried the initial source of similar items....Jackson Woodturners. Dubious of unfamiliar sites ordered the exact item from you......no problems.”

Jackson Woodturners 5 star review on 4th June 2025

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Posted 1 month ago

“First class product and service , excellent prices and great communication, would recommend to anyone 👍”

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Posted 1 month ago

“Jackson Woodturners offer a good quality product at a reasonable price, the delivery charge is quite expensive but the handrail I ordered is a heavy product so does cost a lot to post. The only downside is that the handrail ordered is for the stairs, so the ends are on show, the finish on the ends is lovely and smooth but as these are not going to be painted (it would be a shame to paint such a lovely handrail) you can see where the inserts are(it isn't a solid piece of oak), which is a bit of a let down.”

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Posted 1 month ago

Jackson Woodturners is rated 4.8 based on 2,488 reviews