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Jackson Woodturners Reviews

4.8 Rating 2,867 Reviews
97 %
of reviewers recommend Jackson Woodturners
Company Reviews Metrics Info
4.8
Based on 2,867 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Jackson Woodturners Reviews
Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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David
Verified Buyer
“Fantastic service and products also not a bad price. Had a problem with one of my oak handrails whereby there was a saw mark halfway down but sorted straight away by there reception and received a new one a couple of days later. Would use again. Dave.”
Helpful Report
Posted 1 month ago
Terry
Verified Buyer
“The goods arrived as staited”
Helpful Report
Posted 1 month ago
Rachel
Verified Buyer
“Really pleased with my order. No issues with ordering or delivery. Great service and would definitely recommend and use again”
Helpful Report
Posted 1 month ago
Steven Cardwell
Verified Buyer
“Great product at very reasonable prices, items were delivered in good time and in perfect condition, absolutely no issues from start to finish. Will definitely use Jacksons again and would highly recommend. Thanks!”
Helpful Report
Posted 1 month ago
Brian Cullin
Verified Buyer
“Excellent customer service. The stair parts were very well packed, and delivered safely without any damage. Friendly service in the showroom, when I needed to exchange a few parts. No problem.”
Helpful Report
Posted 1 month ago
Lesley
Verified Buyer
“The newel caps i ordered are lovely. Welll cut and match beautifully to my handrail after application of Patina. Very helpful staff. I phoned to change my order and it was done without fuss and very efficiently. Thank you.”
Helpful Report
Posted 1 month ago
Keith
Verified Buyer
“Good quality product a a reasonable price”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Good quality stair parts. Good price, better than amazon, prompt postage and reasonable postage costs.”
Helpful Report
Posted 1 month ago
Dan
Verified Buyer
“Many thanks for the product but I did want the staying stainless steel ones but u sent gun metal but customer liked thrm can u make sure u get the right ones boys”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Very happy, forgot to add items to my order, called and they made adjustments. Good support.”
Helpful Report
Posted 1 month ago
Philip
Verified Buyer
“Exceptional pro active customer service. Fast delivery, quality products, what more could you want.”
Helpful Report
Posted 1 month ago
David Mills
Verified Buyer
“Excellent service very easy to deal with and delivery was great the condition of material excellent.”
Helpful Report
Posted 1 month ago
Harpal Bhachu
Verified Buyer
“fantastic service”
Helpful Report
Posted 1 month ago
Matt
Verified Buyer
“Great quality product and service.”
Helpful Report
Posted 1 month ago
William
Verified Buyer
“The reqested item was dispatched on time as promised and was exactly what was requested ~ thank you for your prompt and efficient service.”
Helpful Report
Posted 1 month ago
Michael Hutchins
Verified Buyer
“Great service and great product. Delivered in plenty of time”
Jackson Woodturners 5 star review on 18th March 2026 Jackson Woodturners 5 star review on 18th March 2026
Helpful Report
Posted 1 month ago
Stuart
Verified Buyer
“Had a slight problem, Kim Marie sorted it out very efficiently.”
Helpful Report
Posted 1 month ago
Martyn Currie
Verified Buyer
“Purchased stair rail with fittings, arrived fine but my fitter considered the screws to be to weak for job and with 2 different screw heads. Rang Jackson's Woodturners to ask about these issues and was asked by Luke to send photos with I did. 2 days later no reply , just a email to leave a review. So here it is , go elsewhere”
Helpful Report
Posted 1 month ago
Will
Verified Buyer
“Great outfit used a few times can’t fault them or there products delivered when said definitely recommend 👍🏻👍🏻”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Excellent price. Delivery as confirmed. Tremendous packaging- no damage!”
Helpful Report
Posted 1 month ago
Jackson Woodturners is rated 4.8 based on 2,867 reviews
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