Jackson Woodturners Reviews

Name: Jackson Woodturners
Address: Rutland Road, Corner of Rutland Street, Rutland Road, Corner of Rutland Street, Sheffield
Rating: 4.81

4.8 Rating 2,961 Reviews

97 %

of reviewers recommend Jackson Woodturners

Company Reviews

Metrics

Info

4.8

Based on 2,961 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Jackson Woodturners 5 star review on 7th July 2026

158

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Oak Newel Post Cap. Absolutely Excellent Product. Speedy service, very good price”

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Posted 10 years ago

“Professional service ,fast delivery”

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Posted 10 years ago

“Excellent value, and service. Really fast delivery and the cheapest price for identical goods on any other site. Thankyou”

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Posted 10 years ago

“Great service, great product!”

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Posted 10 years ago

“The stair rail arrived in the agreed time and communication was clear and fast. Most importantly the rail is a lovely piece of Oak and beautifully turned. A lovely piece of craftsmanship to finish our staircase. Thanks.”

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Posted 10 years ago

“I bought three lengths of the "pig's ear" handrail in hardwood. Excellent quality and finish. Sadly two of the lengths were damaged in transit; but Jacksons replaced them promptly. Very happy with the service.”

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Posted 10 years ago

“Excellent service . Fast delivery and quality products.”

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Posted 10 years ago

“I have dealt twice with Jackson Woodturners and found them to have excellent communications and fast delivery, product quality is first class and at a very competitive price. highly recommended, Richard Crewe”

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Posted 10 years ago

“Ordered 'white primed' newel posts. In fact they are not white primed. They are coated in a yellowish oil based paint which requires re-priming with an oil based primer. Failure to do this results in all the paint peeling off, as we discovered to our cost. We keyed the posts with sandpaper and used 3 coats of wood primer. All the paint peeled off. When I contacted Jackson they clearly couldn't care less, telling me that it tells you to use an oil based primer on the product page on the website. In fact it does not - it states that the newel posts "are ideal as they come already primed". When I pointed this out they said it was 'common knowledge', which is ridiculous. If a thing is primed, it should be primed, not covered in a coating that means you have to re-prime everything. They were also quite unhelpful when I contacted them about an issue we had during installation. I spent a lot of money with them but I am extremely disappointed and would never use them again.”

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Posted 10 years ago

“Deliver on agreed date, I confess I have not opened the product as I am waiting for a family member to install it.”

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Posted 10 years ago

“Good service, helpful advice when I contacted the company on the phone. I had ordered one part incorrectly and they were happy to let me return it and advised me on the part that I needed.”

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Posted 10 years ago

“First class service and top quality product, well worth the money.”

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Posted 10 years ago

“Quick and easy on-line ordering process. I needed to add more items the following day, a single phone call and all was sorted within minutes. Delivery arrived on the day promised.”

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Posted 10 years ago

“Thank you for your speedy delivery of quality oak handrails, newls and Vu spindles I've had stair parts from you before and I've had very happy customers. My customer wanted an extra handrail (suregrip) as she has a disabled daughter and it arrived within 2 days, again great service!! Thanks again jacksons, Darren”

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Posted 10 years ago

“Excellent service website easy to use requested a specific date for delivery no problem I'd forgotten an item rang them up and they just added it to my order no problem Thank you.”

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Posted 10 years ago

“Dear Sirs Both my spouse and myself are very happy with the product you supplied I have now fitted it to the house and it has 100% given us the affect we were hoping for. From start to finish I found your company excellent. From order to delivery everything went really well. I would have no hesitation in recommending your company to anyone and if I require any item along the same lines I will definitely be coming back to your self's. Thank you again. Yours sincerely Roger Cox”

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Posted 10 years ago

“Excellent products, reasonable prices and delivered to site quickly. What more could you want.”

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Posted 10 years ago

“Fast efficient service items and delivery as decscribed would definitely recommend your company to my friends and family.”

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Posted 10 years ago

“The product was good in quality and price and delivery was excellent. However, it was spoilt by the very poor way it had been cut with considerable splintering. Furthermore, one piece was 1" short.”

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Posted 10 years ago

“Ordered a stair rail , came as stated on correct day with no damages, would use again , recommended.”

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Posted 10 years ago

Jackson Woodturners is rated 4.8 based on 2,961 reviews