Jackson Woodturners Reviews

Name: Jackson Woodturners
Address: Rutland Road, Corner of Rutland Street, Rutland Road, Corner of Rutland Street, Sheffield
Rating: 4.81

4.8 Rating 2,961 Reviews

97 %

of reviewers recommend Jackson Woodturners

Company Reviews

Metrics

Info

4.8

Based on 2,961 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Jackson Woodturners 5 star review on 7th July 2026

158

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have ordered parts on two orders from this company. The service was fantastic. First order the courier used was awful!!! Bought one item of my staircase and rest on another courier the same day 4 hours later. Obviously concerned I called Jacksons and confirmed all good. They were super helpful and when I made a mistake in my second order I didn't order enough and to save money i asked if I could add to it, although on line it showed processed the team called me added it and the delivery arrived timely. Quality of timber great and I have already recommended. I will post pictures when done”

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Posted 10 years ago

“Very helpful and friendly staff and quick service.”

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Posted 10 years ago

“Good quality, well made, stair parts. Paint finish for primed is excellent, makes finishing the job so much easier. Priced well for the Professional and DIY enthusiast. Delivery was spot on and packaged well.”

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Posted 10 years ago

“Excellent Service and great products”

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Posted 10 years ago

“Pleased with my purchase very prompt delivery would use this company again.”

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Posted 10 years ago

“Stair Spindles arrived on time, well packaged & un damaged. The spindles themselves are good quality with no defects, I thought being pine & a complex design I might have to use filler but they are good quality and could be used unpainted.”

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Posted 10 years ago

“Despite putting my order in over the Christmas period, I was given prompt service and delivery and everything arrived in excellent condition.”

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Posted 10 years ago

“Only wanted one pigs ear length but it was supplied promptly delivered on time and well wrapped. Have now fitted it on my stairs.”

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Posted 10 years ago

“Quality of goods is very good The only issue is the different rates of postage , we ordered a few items and the postage charged was not a true reflection of the delivery time or item ordered .”

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Posted 10 years ago

“Excellent service. The items were so well packed. All parts cut, fitted and painted.....looks just great.”

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Posted 10 years ago

“Overall very helpful and religious that there are no errors or shortages”

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Posted 10 years ago

“Fast efficient service. Good quality products from all the main manufacturers. Excellent supplier. Phil. Woodcraft Products Manchester.”

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Posted 10 years ago

“very pleased with my order of white oak stair spindles and parts,lovely wood , all of order arrived within two days , excellent value and delivery.”

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Posted 10 years ago

“The handrail was excellent quality and delivered bang on time. Very pleased.”

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Posted 10 years ago

“Very helpful and informative on the phone, quality products and first class service, many thanks.”

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Posted 10 years ago

“Ordered Fusion Oak Handrail kit excellent product and price as bought at a discount !!”

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Posted 10 years ago

“Excellent service...i returned one item as not required and it was dealt with very well.”

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Posted 10 years ago

“I have used a number of staircase suppliers in the past and to be honest the quality and the price are unbeatable . I will be using you again for all my other works in the near future, great service highly recommend thanks.”

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Posted 10 years ago

“Excellent service quick delivery. Most definitely use again.”

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Posted 10 years ago

“I'd never bought a stair case before and did call them quite a few times with queries, and found them to be most helpful and understanding. Very prompt despatch and speedy delivery. Most reasonable carriage charges and finally beautifully made products. What more could you ask. 100% recommendation. Thank you”

Helpful Report

Posted 10 years ago

Jackson Woodturners is rated 4.8 based on 2,961 reviews