Jackson Woodturners Reviews

Name: Jackson Woodturners
Address: Rutland Road, Corner of Rutland Street, Rutland Road, Corner of Rutland Street, Sheffield
Rating: 4.81

4.8 Rating 2,961 Reviews

97 %

of reviewers recommend Jackson Woodturners

Company Reviews

Metrics

Info

4.8

Based on 2,961 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Jackson Woodturners 5 star review on 7th July 2026

158

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Products were excellent packaged and delivered quickly. A little more communication about when it was actually being processed and shipped would have been better but overall excellent and would recommend.”

Helpful Report

Posted 10 years ago

“Great service, quick and accurate delivery..! And a bit of discount always a good deal.. Many thanks guys will be reordering more soon”

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Posted 10 years ago

“Great customer service, very straight forward and easy to deal with. Beautiful product, great quality!! Very happy!!”

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Posted 10 years ago

“Rang and had a good conversation answering my queries. Material then arrived a couple of days later. Really helpful & quick. PG”

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Posted 10 years ago

“very good fast and efficient service. The product ordered came when they said it would be delivered.”

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Posted 10 years ago

“Ordered items on Tuesday with a request to have them delivered on Friday which they did. Ordered 30 spindles but found 31 in the box. Not sure if it was intentional or not but the extra spindle came useful as found another spindle that was slightly damaged. The quality of the hemlock spindles and the base rail I ordered is superb. Now all installed and waiting to be painted. Highly recommended”

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Posted 10 years ago

“Fantastic quality and great service- would definitely recommend”

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Posted 10 years ago

“Good service good price and good looking oak spindles will use Jackson Woodturners again thanks”

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Posted 10 years ago

“Pleased to have tracked this item down however the postage charge was too much in my opinion.”

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Posted 10 years ago

“Item as described on the website and delivered as promised. Will be happy to trade again. Thank you.”

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Posted 10 years ago

“only just installed, but product seems to be very good and delivery was excellent. Recommended.”

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Posted 10 years ago

“Excellent service, delivery and product very happy”

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Posted 10 years ago

“Would recommend this company very quick delivery”

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Posted 10 years ago

“My telephone enquiry to buy a selection of stair parts was handled very professionally. The quality of the oak spindles, newel posts, rails and fitting was excellent and most importantly the where delivered on time and well protected.”

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Posted 10 years ago

“I was completely impressed with the service and the goods received! I phoned last thing on a Friday afternoon, found myself talking to Mr Jackson, was assured if I ordered online over the weekend that my order would be with me on the Tuesday - it was!! Even more impressive was the fact this was the weekend before Christmas so the delivery was made during the last frantic Christmas rush, cannot recommend the company and its service highly enough.”

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Posted 10 years ago

“Very good. Good price, quick delivery ( even on standard delivery option) good communication. Will use again”

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Posted 10 years ago

“Very pleased with our purchase, really reasonably priced, good quality and amazingly fast delivery. Thank you very much.”

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Posted 10 years ago

“Very good quick delivery but overcharged for delivery service as I had "any time del." £15 and have been charged £30. Product stored in my garage till fitter can install beg. Feb. I opened the end to see rail and just what I wanted. Meanwhile I may come back to you regarding scews needed to mount on wall but need to speak to fitter about this. Doreen M M Anderson”

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Posted 10 years ago

“I think the product was very good, as described, nicely finished etc., However, the shipping cost are prohibitively expensive and should be reviewed. As far as I'm aware there is no free shipping available from this company website. In my case the shipping costs made up about 30% of the value of the order, that's pretty high. Unfortunately, I could not find the same product from another site so paid what I had to from Jacksons. My scoring reflects the high shipping costs, the product is 'very good' but the shipping costs 'poor' so I came up with 'normal' overall.”

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Posted 10 years ago

“Excellent service. Helpful staff. Arrvedquickly andwell packed. Just waiting for builder to install. Very pleased with the wood.”

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Posted 10 years ago

Jackson Woodturners is rated 4.8 based on 2,961 reviews