Jackson Woodturners Reviews

Name: Jackson Woodturners
Address: Rutland Road, Corner of Rutland Street, Rutland Road, Corner of Rutland Street, Sheffield
Rating: 4.81

4.8 Rating 3,120 Reviews

97 %

of reviewers recommend Jackson Woodturners

Company Reviews

Metrics

Info

4.8

Based on 3,120 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Jackson Woodturners 5 star review on 4th July 2026

156

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a lond handrail over 4 metres long delivered with no hassle Good communication and very happy with this company”

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Posted 3 years ago

“Arrived on time and product as described would use again”

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Posted 3 years ago

“Good price, good quality product and prompt delivery. Highly recommended.”

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Posted 3 years ago

“Fabulous quality and looks great on the stairs!”

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Posted 3 years ago

“Great quality, as described superb service”

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Posted 3 years ago

“PETAL CAPs for BANNISTER Great Quality and service, finishes bannister perfectly.”

Jackson Woodturners 5 star review on 11th January 2023

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Posted 3 years ago

“The bannister purchased is good quality and is sturdy. Everything you’d expect and looks lovely.”

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Posted 3 years ago

“Excellent spindles, easy to order items from your website. The only downside to the whole service was the delivery. I had an email confirming my chosen day of delivery and on that day I was tracking it's progress but suddenly it stopped a couple of calls before mine. I emailed your chosen courier but they never replied with an explanation. My order was delivered the following day. The driver could not give me an explanation what had happened the previous day.”

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Posted 3 years ago

“Helpful staff, great quality items. I replaced my old spindle staircase with a white oak and glass one and everything came on time, packaged really well. Would recommend and use again.”

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Posted 3 years ago

“My ordered goods never arrived after a week and on chasing it up I was told the delivery company had received them but not delegated a driver yet. After a further week still nothing and then told delivery company had sent items back and a refund was issued minus the delivery cost!!! I'm still chasing my full refund so not happy with this service at all.”

Helpful Report

Posted 3 years ago

Order was dispatched from us to the couriers. Having spoken with the couriers a technical glitch happened from us dispatching your order to them receiving it. The order was returned to us as an “unable to deliver order”. A full refund including your delivery charge has been given. We apologies for any inconvenience.

Posted 3 years ago

“Great, price, great product and super quick delivery”

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Posted 3 years ago

“Web site easy to use . Ordering and delivery good. Delivery driver called as requested 30mins before drop off so I could make sure was home ready”

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Posted 3 years ago

“Perfect replacement, good quality and well packed in case of damage. Well pleased with the service. Thank you”

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Posted 3 years ago

“Well pleased with our oak hand rail for the stairs”

Jackson Woodturners 5 star review on 26th December 2022

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Posted 3 years ago

“Been using Jacksons for a few years for various stairparts. Never had one issue. Materials are always well packaged and protected from potential transit damage. Quality of timber is excellent and even 4.2m lengths are always very straight and true. I'm based in Cardiff and wouldn't use any other supplier. Excellent service.”

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Posted 3 years ago

“I've used Jackson Woodturners on several occasions, they have a wide variety of products and all competitively priced. Everything is delivered well packaged to avoid damage. They are now my go to stair products supplier”

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Posted 3 years ago

“Needed an additional handrail and fitting brackets for the stairs at home, trawled the internet to find what I wanted and came across Jackson Woodturners. They had exactly what I wanted at a very good price, were easy to deal with and allowed an option on when you could have it delivered to suit your situation. Items turned up as scheduled and were of good quality. All in all very impressed and would use again without hesitation.”

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Posted 3 years ago

“Excellent customer service and good quality products. Would definitely recommend.”

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Posted 3 years ago

“Product arrived as ordered and in good time. Very happy!”

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Posted 3 years ago

“Very efficient, easy to order and the help given when communicating online helped me to find the product I needed.”

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Posted 3 years ago

Jackson Woodturners is rated 4.8 based on 3,120 reviews