Jackson Woodturners Reviews

Name: Jackson Woodturners
Address: Rutland Road, Corner of Rutland Street, Rutland Road, Corner of Rutland Street, Sheffield
Rating: 4.81

4.8 Rating 2,958 Reviews

97 %

of reviewers recommend Jackson Woodturners

Company Reviews

Metrics

Info

4.8

Based on 2,958 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Jackson Woodturners 5 star review on 4th July 2026

156

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product, looking forward to seeing it in the wall (light oak bannister) However, box badly damaged on arrival inspire if fragile tape on the box! Recommend product checked for damage before driver leaves”

Helpful Report

Posted 9 years ago

Thank you for your review, we are glad that you are happy with your order. We do advise in our terms for all customers to check their packages for damage, prior to signing. Due to us having to use a third party carrier, they do not always take as good a care of parcels as we would like. Kind Regards The Jackson Woodturners Team

Posted 9 years ago

“Excellent quality handrail in White Oak - beautiful grain and finish. First class fittings and super fast delivery. What more could one want? Thank you.”

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Posted 9 years ago

“Superb company. I'm a carpenter in Kent. Use them all the time for my stair parts. Great materials, superb price, quick delivery & excellent customer service.”

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Posted 9 years ago

“The items I ordered were of excellent quality, economically priced and delivery was prompt.”

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Posted 9 years ago

“Exactly what I wanted and came when need my customer was over the moon. Will definitely use again if needed”

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Posted 9 years ago

“Placed the order ask for delivery on a given day. Order arrived on that day and all was packed well and correct . Good job done well . Stephen”

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Posted 9 years ago

“Great quality product, very helpful people and overall pleasure to deal with.”

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Posted 9 years ago

“A very good service from start to finish.Goods arrived as arranged over the telephone. Would recommend Jackson to any of my contacts. First Class .”

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Posted 9 years ago

“Very quick delivery, on a day of our choice. Though we did spend a lot of money so free delivery would be good if spending over a certain amount. We realised after our online order that we needed some more parts, so as it was out of hours we left a message, thinking we'd have to pay for 2nd delivery, but they got back to us first thing in the morning and was able to add to our order without problems. We are very pleased with the fusion range. Only criticism is on the box for the glass panels it states instructions inside but there aren't any?”

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Posted 9 years ago

“Used your company several times. Am happy with the product but struggle navigating around your website so normally have to phone up to place an order.”

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Posted 9 years ago

“My phone calls were answered with politeness and obvious knowledge of products. Delivery arrived when stated.”

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Posted 9 years ago

“Quick delivery. Excellent quality (stair parts). Would definitely use again”

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Posted 9 years ago

“I found the Jackson Woodturners website thanks to the deficiencies in one of their competitor's websites. As this other site wasn't working that well, I rand the contact number and nobody answering the phone. I used Google to look for an alternative and found Jackson Woodturners. I am so happy that I found them as their website is good to use but in addition, for a carpentry novice like me, they also have a phone number which is staffed by people who can understand your requirement and help you with your order. They guys on the phone were really helpful and 48 hours after I placed my order, I had all the pieces that my chippie needed to build me a beautiful staircase. For the help they provided, quality of product, competitive prices and customer service, I would put Jackson Woodturners at the top of your list when buying a staircase.”

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Posted 9 years ago

“Good advice when ordering over the phone, delivered on time and good quality products - spindles, hand rails and base rails - good price. Would recommend and would use again in the future.”

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Posted 9 years ago

“Very Happy with the purchase. Thanks.”

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Posted 9 years ago

“Excellent service and quality merchandise I will return if need be. The only downside I thought the price for delivery then VAT added on top of that was a bit steep, did actually briefly look elsewhere before I confirmed order. ????”

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Posted 9 years ago

“Very helpful service when I rang to alter my on line order. Everything arrived on time as booked and was of good quality and a competitive proce. I would definitely recommend to others and would order again”

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Posted 9 years ago

“Very good and helpful when ordering , product excellent and very quick delivery”

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Posted 9 years ago

“excellent service and I wouldnt hesitate to recomend this company to friends and family at all exceptional service!”

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Posted 9 years ago

“excellent service and I wouldnt hesitate to recomend this company to friends and family at all exceptional service!”

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Posted 9 years ago

Jackson Woodturners is rated 4.8 based on 2,958 reviews