Jackson Woodturners Reviews

Name: Jackson Woodturners
Address: Rutland Road, Corner of Rutland Street, Rutland Road, Corner of Rutland Street, Sheffield
Rating: 4.81

4.8 Rating 2,958 Reviews

97 %

of reviewers recommend Jackson Woodturners

Company Reviews

Metrics

Info

4.8

Based on 2,958 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

Write Your review

Tell us how Jackson Woodturners made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jackson Woodturners 5 star review on 4th July 2026

156

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The item I bought was a staircase hand rail, described as 'cottage loaf' shape. The service was first class. fast delivery and the rail is excellent quality. I am very satisfied and would not hesitate to deal with this company again.”

Helpful Report

Posted 9 years ago

“I am very happy with my bannister rail and the delivery service If anyone is looking to replace their bannister rail I would certainly recommend you”

Helpful Report

Posted 9 years ago

“good products and pricing, delivery came as arranged”

Helpful Report

Posted 9 years ago

“good products and pricing, delivery came as arranged”

Helpful Report

Posted 9 years ago

“Quick delivery and nice service. Part of my order arrived damaged but they quickly arranged for a replacement. I would recommend this company.”

Helpful Report

Posted 9 years ago

“Not got them yet, still waiting”

Helpful Report

Posted 9 years ago

“Fast friendly service . Would defiantly recommend !”

Helpful Report

Posted 9 years ago

“Order correct and delivered on time. Only disappointment came when unpacking, wood arrived really well packaged so unable to check for damage whilst impatient delivery driver waited! On un packing several pieces were dented, no corresponding dents in packaging so can only assume it was dispatched like that. Disappointing as stair parts are really visible .”

Helpful Report

Posted 9 years ago

“Telephone ordering and delivery very efficient .Product met expectations .Had a little difficulty with website .”

Helpful Report

Posted 9 years ago

“We purchased a finished oak broomstick handrail & end caps. Prior to purchase, I telephoned as I had some queries; these were handled very helpfully. The delivery was efficient & on time. The products were well packaged & undamaged. The handrail is beautiful & the end caps enhance it's appearance. An excellent service.”

Helpful Report

Posted 9 years ago

“Came on day promised. Looks good quality.”

Helpful Report

Posted 9 years ago

“Have used many times and will continue to do so . Very good service with prompt delivery. "Luke" ( member of staff) is well informed and a pleasure to deal with . Best wishes M. Cheyne joiners”

Helpful Report

Posted 9 years ago

“Wanted something a bit different for our landing and saw these chrome spindles on your website. Well made and would recommend to others.”

Helpful Report

Posted 9 years ago

“As usual the delivery was on time all the components were there no problems at all thank you”

Helpful Report

Posted 9 years ago

“excellent service, excellent quality, kept well informed and updated on delivery, faultless service.”

Helpful Report

Posted 9 years ago

“Everything was delivered as promised. Job done thanks????”

Helpful Report

Posted 9 years ago

“Purchased stair rail fittings. Ordered on Thursday, arrived on Friday, no fuss, no drama! Delivery costs very competitive, and a great deal cheaper than some, so very pleased. Fixings are as described and of decent quality for the price. Overall, cannot fault the service and I'll use Jacksons again.”

Helpful Report

Posted 9 years ago

“I struggled to find the barley twist spindles anywhere but found them online at Jackson wood turners at a decent price and they delivered next day.”

Helpful Report

Posted 9 years ago

“I have just recently bought some white painted base rail and handrail with infills plus 30 stopped chamfered spindles at 32 mm x 32 mm which we were hoping to use on a customers job as we didnt have time to machine them ourselves. Unfortunately when the boxes were unwrapped it was clear that the handrail and baserail i had ordered to be white was in fact cream, and the infills that came with each were proud of the groove in the rail itself they were also different thicknesses and widths and none of them were remotely tight in the groove. the handrails, baserail and spindles there selves also had a lot of machined break out on, which had just been sprayed over with no attempt to sand out the offending patches.Needless to say when it was all together it was shocking, and it looked as though our apprentice had done the machining and having no clue as to what any machine did. Not Happy. I have ordered oak handrail and base rail before and have had to sand every length to ensure i get the finish i require and my customers expect, i will think twice about ordering anything from you again.”

Helpful Report

Posted 9 years ago

Hello Gary, We are very sorry to here that you were not happy with our products. If you had contacted us, we would have been happy to exchange anything that you were unhappy with. We do find it strange that you did install the parts, that you knowingly thought were sub-standard, without contacting us to report these issue? As our product listings state, our White Primed products are in fact primed only and designed to be painted over by our customers. As a company, we pride ourselves on being an honest and approachable, with the best quality products. If any customer feels that our products are sub-standard, we will happily replace them. Regards Tha Jackson Woodturners Team

Posted 9 years ago

“Once again Jackson Woodturners have delivered on time, on spec and undamaged. Another good reason to keep going back to them.”

Helpful Report

Posted 9 years ago

Jackson Woodturners is rated 4.8 based on 2,958 reviews