Jackson Woodturners Reviews

Name: Jackson Woodturners
Address: Rutland Road, Corner of Rutland Street, Rutland Road, Corner of Rutland Street, Sheffield
Rating: 4.81

4.8 Rating 3,092 Reviews

97 %

of reviewers recommend Jackson Woodturners

Company Reviews

Metrics

Info

4.8

Based on 3,092 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Jackson Woodturners 5 star review on 4th July 2026

156

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic customer service and clear communication.”

Helpful Report

Posted 1 year ago

“Beautiful quality wall bracket for my stair rail, looks lovely and delivered on time.”

Jackson Woodturners 5 star review on 5th November 2024

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Posted 1 year ago

“Ordered glass balustrade from jackson wood turner's, excellent price and quality. Unfortunately despite the excellent packaging 1 panel had been broken in transit. Jackson wood turner's immediately sent out a replacement panel with no quibbles. 5☆ service all round”

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Posted 1 year ago

“Friendly helpful service, delivered on time”

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Posted 1 year ago

“Great range. Friendly people to deal with. The goods arrived well wrapped and safe. The quality is excellent. Keep doing what you do Jacksons!!”

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Posted 1 year ago

“When ordering, Friday delivery was offered so I booked it. One of the parts did not turn up on the Friday which meant I could not do the job on Saturday as planned. The van driver delivering on the Friday said the missing part was on a differnt van and would be delivered seperately. I rang and was told it would not be delivered until Monday.”

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Posted 1 year ago

Good Morning Phil, Please accept our apologies on behalf of the courier. We despatch all our orders the day before delivery and unfortunately, the couriers occasionally make an error when they are loading their vans. I am terribly sorry that it halted your plans over that weekend.

Posted 1 year ago

“Excellent product , arrived on time.”

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Posted 1 year ago

“Excellent products ! Well packaged speedy delivery great customer service and notifications ! Who can ask for more ? 5 Stars”

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Posted 1 year ago

“Very good quality and service. I recently revamped my staircase after already extending my engineered oak flooring up the stairs, I did loads of research and settled on Jackson Woodtuners due to their range, ease of the website, ease of ordering, very helpful and friendly staff. Once ordered I was given a delivery date, I actually added to the order just before the delivery date as well. Delivery was on the day advised, product quality was excellent, packaging was excellent. If you're looking to do your stairs look no further than this company, I am not a professional but pro or DIY through all the research I did, hard to beat these guys.”

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Posted 1 year ago

“Good quality acorns for our stair rail. Great service, would recommend.”

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Posted 1 year ago

“Great service, great product (oak mop stick kit) - would recommend.”

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Posted 1 year ago

“Superb quality products that were excellent value for money. Great website, making difficult choices a whole lot easier! Delivery was spot on too, on the day as and when they promised. What more can you ask for. Seriously, the quality of the stuff is superb. Blown away!”

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Posted 1 year ago

“Excellent service when ordering and great product at good prices”

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Posted 1 year ago

“Excellent quality and service.”

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Posted 1 year ago

“Excellent quality & fast delivery. Thank you”

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Posted 1 year ago

“I highly recommend this store. They have a beautiful selection of staircases to choose from and the price is more than appropriate. Delivery was smooth and efficient with a friendly delivery driver and the staff in store couldn't be more helpful. A great experience all round. Thank you 😊”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Excellent product, super fast delivery & very well packaged protecting the handrail from any damage in transit. Amazing customer service team, polite & extremely helpful. Highly recommended!”

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Posted 1 year ago

“Good product, very well packaged to reduce any damage in transport, delivered on agreed date. Can't fault the product or service. Would use again and recommend”

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Posted 1 year ago

“Fantastic product and great service- everything very well protected and wrapped and speedy delivery - absolutely first class - thank you”

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Posted 1 year ago

Jackson Woodturners is rated 4.8 based on 3,092 reviews