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Jackson Woodturners Reviews

4.8 Rating 2,731 Reviews
97 %
of reviewers recommend Jackson Woodturners
Company Reviews Metrics Info
4.8
Based on 2,731 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Jackson Woodturners Reviews
Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Tracy
Verified Buyer
“My ordered goods never arrived after a week and on chasing it up I was told the delivery company had received them but not delegated a driver yet. After a further week still nothing and then told delivery company had sent items back and a refund was issued minus the delivery cost!!! I'm still chasing my full refund so not happy with this service at all.”
Helpful Report
Posted 3 years ago
Order was dispatched from us to the couriers. Having spoken with the couriers a technical glitch happened from us dispatching your order to them receiving it. The order was returned to us as an “unable to deliver order”. A full refund including your delivery charge has been given. We apologies for any inconvenience.
Posted 3 years ago
Iwona
Verified Buyer
“Great, price, great product and super quick delivery”
Jackson Woodturners 5 star review on 11th January 2023 Jackson Woodturners 5 star review on 11th January 2023
Helpful Report
Posted 3 years ago
Mark
Verified Buyer
“Web site easy to use . Ordering and delivery good. Delivery driver called as requested 30mins before drop off so I could make sure was home ready”
Helpful Report
Posted 3 years ago
Terence
Verified Buyer
“Perfect replacement, good quality and well packed in case of damage. Well pleased with the service. Thank you”
Helpful Report
Posted 3 years ago
Mark
Verified Buyer
“Well pleased with our oak hand rail for the stairs”
Jackson Woodturners 5 star review on 26th December 2022 Jackson Woodturners 5 star review on 26th December 2022
Helpful Report
Posted 3 years ago
Craig
Verified Buyer
“Been using Jacksons for a few years for various stairparts. Never had one issue. Materials are always well packaged and protected from potential transit damage. Quality of timber is excellent and even 4.2m lengths are always very straight and true. I'm based in Cardiff and wouldn't use any other supplier. Excellent service.”
Helpful Report
Posted 3 years ago
Jason Richards
Verified Buyer
“I've used Jackson Woodturners on several occasions, they have a wide variety of products and all competitively priced. Everything is delivered well packaged to avoid damage. They are now my go to stair products supplier”
Helpful Report
Posted 3 years ago
Richard Minns
Verified Buyer
“Needed an additional handrail and fitting brackets for the stairs at home, trawled the internet to find what I wanted and came across Jackson Woodturners. They had exactly what I wanted at a very good price, were easy to deal with and allowed an option on when you could have it delivered to suit your situation. Items turned up as scheduled and were of good quality. All in all very impressed and would use again without hesitation.”
Helpful Report
Posted 3 years ago
Joyce
Verified Buyer
“Excellent customer service and good quality products. Would definitely recommend.”
Helpful Report
Posted 3 years ago
Ken Price
Verified Buyer
“Product arrived as ordered and in good time. Very happy!”
Helpful Report
Posted 3 years ago
Graham
Verified Buyer
“Very efficient, easy to order and the help given when communicating online helped me to find the product I needed.”
Helpful Report
Posted 3 years ago
Susan
Verified Buyer
“I have not put my bannisters up but I took a peek in the box and they look great. Looking forward to installing them on my Newly carpeted and painted staircase”
Helpful Report
Posted 3 years ago
Phil
Verified Buyer
“Bought from Jackson's on behalf of Company's and as a Sole trader . Great service and Showroom . Helpful and friendly staff . Why go anywhere else ?”
Helpful Report
Posted 3 years ago
KEITH
Verified Buyer
“Very good service i will use them again”
Helpful Report
Posted 3 years ago
Edward
Verified Buyer
“Quality 12/10 Delivery 10/10 Price 9/10 Overall 11/10 Well done , am definitely using again”
Helpful Report
Posted 3 years ago
Graham
Verified Buyer
“I have used a few times now as i had bad service from another supplier. Good service all round and at a good price. I will definitely keep using in the future”
Helpful Report
Posted 3 years ago
David
Verified Buyer
“Great website I needed two extra spindles for a new stair case supplied by our builder who could not get them for months. Went on the Jackson site and matched them quickly. Great pictures and dimensions. Made the purchase easy and quick. Spindles arrived within days, well packaged. Great customer communications. Would recommend and use again. Many thanks, Great service and quality product.”
Helpful Report
Posted 3 years ago
Perry Pattison
Verified Buyer
“Great price. Excellent quality. Arrived on time. Would definitely recommend and use again.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Good quality products, well packaged and delivered quickly.”
Helpful Report
Posted 3 years ago
Kate
Verified Buyer
“Our new handrail arrived quickly, and well packaged. Very happy with the product and service”
Helpful Report
Posted 3 years ago
Jackson Woodturners is rated 4.8 based on 2,731 reviews
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