Jackson Woodturners Reviews

Name: Jackson Woodturners
Address: Rutland Road, Corner of Rutland Street, Rutland Road, Corner of Rutland Street, Sheffield
Rating: 4.81

4.8 Rating 3,116 Reviews

97 %

of reviewers recommend Jackson Woodturners

Company Reviews

Metrics

Info

4.8

Based on 3,116 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Jackson Woodturners 5 star review on 4th July 2026

156

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paid for am delivery”

Helpful Report

Posted 3 years ago

Good Morning Christopher, I remember that you did pay for AM delivery and we did refund this payment to you once we realised that DX had not delivered to you on time. We do despatch to our couriers on the day we promise to customers and unfortunately, on occasion, the couriers are unable, for various reasons, to deliver on the date requested. So we are sorry that you did not get your delivery on the date requested on this occasion.

Posted 3 years ago

“Excellent. I rang in with a customer related problem. Lucie at Jackson’s took it onboard. rang me back with the a solution. Posted replacement items that day. Brill customer service. Thank you.”

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Posted 3 years ago

“Great end caps, fast delivery for day of preference. Previously ordered hand rails and service was great on those too.”

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Posted 3 years ago

“Excellent quality and the rails are now fitted. Docked one star because the delivery team left the rails and brackets on the drive without making any contact with the house. The delivery request on the order made it clear that help would be needed. My wife 85 and myself 90 had to lift them into the garage”

Jackson Woodturners 5 star review on 19th September 2023

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Posted 3 years ago

“Great customer service to help with the ordering process and really happy with the products received.”

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Posted 3 years ago

“Very good on price and delivery.”

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Posted 3 years ago

“Very pleased with the stair spindles. Good quality at a reasonable price. These are something a bit different to what you normally see.”

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Posted 3 years ago

“Used Jackson Woodturners over the years, always had materials delivered on time and never had any damages. Good quality products at competitive prices. Would definitely recommend them .”

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Posted 3 years ago

“Excellent product and service”

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Posted 3 years ago

“Great choice of products, very competitive prices and helpful, friendly staff! Oh and quick delivery 😁”

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Posted 3 years ago

“Ordered 3 newel posts in total across two orders and everyone had a different corner profile, they were unable/unwilling to supply matching posts so had to return for refund and source matching posts from another company. Terrible company to deal with with the exception of Molly who tried to help.”

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Posted 3 years ago

“Very efficient service and delivered exactly as requested..Will definitely use them again..”

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Posted 3 years ago

“Brilliant products”

Jackson Woodturners 5 star review on 13th September 2023

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Posted 3 years ago

“Quick delivery. The items were as ordered.”

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Posted 3 years ago

“Perfect item quick delivery thank you”

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Posted 3 years ago

“Very helpful on the phone and items delivered safely”

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Posted 3 years ago

“The balestrad and newsletter posts were delivered promptly and safely. The ordering process was straightforward an completed without issue”

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Posted 3 years ago

“A long wait for these to arrive as the labelling on the boxes would suggest an off the shelf item. Damage to one corner (see photos). Finish could be better on end grain.”

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Posted 3 years ago

“Great highly recommend prices great”

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Posted 3 years ago

“Easy ordering, quick delivery and good quality product.”

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Posted 3 years ago

Jackson Woodturners is rated 4.8 based on 3,116 reviews