Jackson Woodturners Reviews

Name: Jackson Woodturners
Address: Rutland Road, Corner of Rutland Street, Rutland Road, Corner of Rutland Street, Sheffield
Rating: 4.80

4.8 Rating 2,731 Reviews

97 %

of reviewers recommend Jackson Woodturners

Company Reviews

Metrics

Info

4.8

Based on 2,731 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Jackson Woodturners 5 star review on 17th October 2025

James

Jackson Woodturners 5 star review on 9th September 2025

Stephanie

Jackson Woodturners 5 star review on 16th May 2025

Heini

Jackson Woodturners 5 star review on 30th April 2025

Craig

154

Anonymous

Anonymous // 01/01/2019

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“Small item but dealt with promptly and well packed.”

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Posted 2 years ago

“Nicely finished handrail”

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Posted 2 years ago

“Quality products at reasonable prices And always delivered on time”

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Posted 2 years ago

“I bought the Richard Burbridge bannisters, fittings and spindles. Excellent product and excellent service”

Jackson Woodturners 5 star review on 12th February 2023

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Posted 2 years ago

“Excellent service (Holly was especially helpful and efficient).”

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Posted 2 years ago

“Easy to order, arrived on time and delivered in excellent packaging so everything arrived in great condition. Really pleased with the new stair parts.”

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Posted 2 years ago

“The sale department was very helpful. Checked my order details before delivery to ensure I have the correct items. Delivery was prompt.”

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Posted 2 years ago

“Two newel post tops arrived - delighted with the service andthw quality”

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Posted 2 years ago

“FIRST CLASS SERVICE ON PHONE FOR ORDERING AND DELIVERY OF GOODS.”

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Posted 2 years ago

“The product was fine but this is by far the highest postage I have ever paid for anything, and cannot reflect the cost. Surely a graduated scale based on what has been purchased would be fairer. For what I paid for this one item I get Amazon Prime for 3 months!”

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Posted 2 years ago

We do offer a graduated scale for delivery on our items. Our potage is listed on our website https://www.jacksonwoodturners.co.uk/delivery, and is also calculated at the checkout prior to you checking out. The item that you ordered was over 1mtr long (1.8mtr) so is classed by our courier as being an oversized parcel.

Posted 2 years ago

“Exactly what I was after ata great price compared to diy stores. Delivered when stated.”

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Posted 2 years ago

“first class service, top quality items customer was highly satisfied with the finished job and would highly recommend”

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Posted 2 years ago

“Product was delivered on time and was exactly as ordered”

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Posted 2 years ago

“Goods as described, good quality, everything is correct, no mistakes, no delays. Fast delivery. I recommend”

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Posted 2 years ago

“Bought spindles look great good service quick delivery”

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Posted 2 years ago

“Superb product, swiftly delivered!”

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Posted 2 years ago

“Products very good quality, our primed spindles were very well covered and almost could get away with not painting them. Quick delivery, my only quibble is packaging. One spindle box was badly damaged, we didn’t report it as we had ordered a few extra spindles so the damaged ones we didn’t need and we were in a rush to fit the bannisters. They could be protected by a thin wooden board layer under the cardboard, as couriers are never careful with their loads and this would reduce damages. Also little chips throughout the primes spindles, so maybe look at wrapping each spindle in the tissue sheets not just a few throughout the boxes. Can’t fault the products in terms of quality though, we’ve had lots of compliments on the new bannisters. Would use this company again.”

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Posted 2 years ago

“Great customer service, delivered on the date selected. Well packaged items.”

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Posted 2 years ago

“Needed 6 bannister spindles, found these guys through a google search. Nice Simple transaction, spindles are better quality than the ones I replaced. Arrived quickly and well packaged. Thanks.”

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Posted 2 years ago

“Excellent service & product”

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Posted 2 years ago

Jackson Woodturners is rated 4.8 based on 2,731 reviews