IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simply superb”

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Posted 4 years ago

Thank you for your review Tom! We're so happy to hear you had a great experience with IOLLA!

Posted 4 years ago

“Great staff, Great glasses, amazing prices”

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Posted 4 years ago

Thank you for your review Leon! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 4 years ago

“Very friendly staff. Excellent values glasses. Their style is mostly quite large and chunky which I think works best on their sunglasses. Very pleased.”

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Posted 4 years ago

Thank you for your review Gregor! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 4 years ago

“Absolutely delighted with both the technical integrity and sheer playfulness of these eyeglasses. Top flight staff cohort with a winning customer service ethos.”

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Posted 4 years ago

Thank you for your review Laurie! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 4 years ago

“Great frames, price and service. Have bought 4 pairs of glasses from Iolla in the last few years.”

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Posted 4 years ago

Thank you for your review Lindsay! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 4 years ago

“Fantastic sunglasses! They are very stylish and fit very comfortably. These are the best pair of sunglasses that I have owned!”

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Posted 4 years ago

Thank you for your review Brian! We're so happy to hear you love your new glasses!

Posted 4 years ago

“I love my new Glasses. The staff were great while maintaining Covid safe policies! Great value and wonderful service.”

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Posted 4 years ago

Thank you for your review Lynne! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 4 years ago

“Great service and very friendly staff at your Argyll Street branch . My glasses arrived in time stated and great fit 👌”

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Posted 4 years ago

Thank you for your review Helen! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 4 years ago

“Recommended by my daughter, so ordered with confidence. Really great choice of frames, the computer aided images make it really easy to choose your specs and see how they will look on you. the communication from the team is brilliant and my new glasses arrived in about 8 days from ordering 👍🏼 Would definitely use again”

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Posted 4 years ago

Thank you for your review Christine! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 4 years ago

“Glasses had broken arm and frames were not being made now. However they managed to track down a pair of frames, cost £50 but I now have a ‘new’ pair of glasses and very happy with the prompt service.”

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Posted 4 years ago

Thank you for your review Carolyn! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 4 years ago

“Second pair of varifocals from Iolla, staff always great and choosing a breeze very helpful feedback in these days when we have to visit alone. I for one will be back again great value.”

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Posted 4 years ago

Thank you for your review Margaret! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 4 years ago

“Excellent products, very friendly staff, and good service.”

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Posted 4 years ago

Thank you for your review Jim! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 4 years ago

“Amazing service online and in-store, super quick delivery and really great quality glasses.”

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Posted 5 years ago

Thank you for your review Charlotte! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 4 years ago

“Excellent customer service. Still impressed from the quality. highly recommended”

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Posted 5 years ago

Thank you for your review Angelos! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 4 years ago

“Amazing personal and friendly service, wouldn’t go anywhere else”

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Posted 5 years ago

Thank you for your review Jennifer! We're so happy to hear you had a great experience with IOLLA!

Posted 4 years ago

“Great service and fast turn around. Thank you.”

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Posted 5 years ago

Thank you for your review Eileen! We're so happy to hear you had a great experience with IOLLA!

Posted 4 years ago

“Great end-to-end experience; from the utility of their website to the care and speed with which my order was dispatched, and of course the high quality of the glasses themselves.”

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Posted 5 years ago

Thank you for your review Christopher! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 4 years ago

“Really pleased with my new glasses, they look great and are as good quality as I expected for a very reasonable price. All arrived quickly and I like the fact they fitted through my letterbox and with minimal packaging. Only slight gripe is that I think the case would be better covered in pleather/plastic rather than fabric which attracts bits/dirt. Would definitely order from Iolla again.”

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Posted 5 years ago

Thank you for your review Justine! We're so happy to hear you had a great experience with IOLLA and love your new glasses. I'll be sure to pass your feedback about the case onto our design team!

Posted 4 years ago

“It was my first time buying glasses, the team in the store were fantastic and so pleased with how the frames look and feel. Couldn’t be happier! Thank you”

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Posted 5 years ago

Thank you for your review Donovan! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 4 years ago

“Super helpful staff in the Stockbridge store evening letting me bring my dog into the store with me. Even with all the restrictions, I felt calm and not rushed when trying on glasses. Now I have one pair and I can actually see again I will be ordering a few sets and sun glasses as well. Thank you!”

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Posted 5 years ago

Thank you for your review Rosie! We're so happy to hear you had a great experience with IOLLA. I'll be sure to pass your kind words onto the Stockbridge team as I know they'll be delighted to hear!

Posted 4 years ago

IOLLA is rated 4.9 based on 5,074 reviews