IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

Visit Website

IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick, easy and seamless process from ordering online to picking up my glasses at their West George Street shop.”

Helpful Report

Posted 6 years ago

Thanks Keir! We look forward to seeing you again soon

Posted 6 years ago

“Beautiful glasses that fit perfectly!”

Helpful Report

Posted 6 years ago

Thanks Amy!

Posted 6 years ago

“This is the second pair of glasses I've bought from Iolla - The first pair were sunglasses, the second a pair of prescription glasses. Both products are brilliant! Really well made and fantastic looking. But above all the thing that sets Iolla apart is the customer service which is first class from beggining to end. I cannot recommend Iolla enough and will buy from them again!”

Helpful Report

Posted 6 years ago

Thanks for your great review for us Mike!✨ We are so glad to hear you had such a good experience with us, we look forward to seeing you again soon for your third pair 😎

Posted 6 years ago

“Great customer service, fast and cheep delivery, lovely glasses. Thanks a lot! Pavlína”

Helpful Report

Posted 6 years ago

Thank you for your review Pavlina

Posted 6 years ago

“Really slick organisation, simplifying the whole process of purchasing eyewear. Efficient service. Only downside is that shop is so popular that you sometimes have to wait a while for assistance So recommend you go at less busy times. Worth it though. Great choice and quality.”

Helpful Report

Posted 6 years ago

Thanks for your review Jacqueline✨ We are grateful for customer feedback and are always looking on ways to improve, so we will take this on board. We hope to see you again soon🤓

Posted 6 years ago

“Great range of frames and lenses options. Staff are brilliant - helpful and knowledgeable”

Helpful Report

Posted 6 years ago

Thanks for your review Les

Posted 6 years ago

“Both the service in your Finnieston store and online was great, I ordered the Bell frames online and picked up a pair of clip on sunglasses in store. Have recommended to friends already! Great prices and great service!”

Helpful Report

Posted 6 years ago

Thanks Rachael for your kind words✨We loved reading this and thanks for recommending us to your friends! 🤓

Posted 6 years ago

“Very pleased with glasses the frames come in a range of different colours and shapes I bought 2 pairs with varifocal lens and have been wearing every day with no problems for almost a year, love them and looking forward to getting a new pair🤓”

Helpful Report

Posted 6 years ago

So happy to hear you are loving your Multi Focus lenses Heather✨ We look forward to seeing you again soon for your next pair!

Posted 6 years ago

“First time buying glasses from IOLLA & won't be the last! The staff are so lovely and helpful & I love my glasses. Everyone asks where I got them from 💖”

Helpful Report

Posted 6 years ago

Thanks Nicola!✨We look forward to seeing you again for your next IOLLA frames 🤓

Posted 6 years ago

“Very happy with the new prescription in my IOLLA frames.Very good service”

Helpful Report

Posted 6 years ago

So glad to hear about your experience with us Alison, thanks for your review!

Posted 6 years ago

“Flawless service.”

Helpful Report

Posted 6 years ago

Thank you William✨

Posted 6 years ago

“My new sunnies look fab, and it was so cost effective for perscription. I loved the packaging, the service, the speed, everything.”

Helpful Report

Posted 6 years ago

Thank you Heidi for your great review for your overall experience at IOLLA!✨

Posted 6 years ago

“Excellent service once again, and two gorgeous pairs of glasses for a fraction of the price I'd have paid elsewhere. See you soon I'm sure!”

Helpful Report

Posted 6 years ago

Thanks Lisa-Marie for your kind words and yes, we will see you soon!

Posted 6 years ago

“Staff were amazing- I’m always so indecisive so we were in the show room for ages and never felt hurried. Staff were attentive but also gave us space- really helpful. Prices also amazing especially as lens thinning and coatings are included as this always makes my glasses cosy a fortune! Fab experience will be back”

Helpful Report

Posted 6 years ago

We are so glad to hear about your great experience with us Jennifer!✨ We look forward to seeing you again in the future for your next pair🤓

Posted 6 years ago

IOLLA is rated 4.9 based on 5,074 reviews