IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Could not rave about this company any more if I tried! Great store, Great staff and just wonderful!”

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Posted 6 years ago

Thanks Thomas! Keep on raving

Posted 6 years ago

“I love iolla, the glasses are amazing and the staff are always so lovely. I’m onto my fourth pair of iolla glasses and i can’t recommend them enough!”

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Posted 6 years ago

So happy to hear you are creating your own IOLLA eyewear wardrobe Catherine!✨ Thanks for your kind review

Posted 6 years ago

“Brilliant, service choice and delivery”

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Posted 6 years ago

Thanks Raymond

Posted 6 years ago

“Staff were welcoming and knew their stuff. They helped me find glasses that I have now received and with which I am extremely pleased.”

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Posted 6 years ago

Thanks Steven for your review

Posted 6 years ago

“Great choices , helpful staff , and fantastic prices”

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Posted 6 years ago

Thanks Christine

Posted 6 years ago

“Good price and quality. Friendly staff. Great customer service! Before they closed due COVID-19 they called me to let me know and ask if I would rather go there to colect the glasses or wait for free delivery.”

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Posted 6 years ago

Thanks Bruna✨ Glad we managed to get your frames to you in time and we look forward to seeing you again in the future

Posted 6 years ago

“Great selection of frames. Friendly, helpful staff in the West George Street shop in Glasgow. Frames were posted out because of the virus and came quickly. I’m delighted with them and everyone else likes them too. So all good!”

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Posted 6 years ago

Thanks Ruth!✨ We are very happy to hear that you had a great experience at our West George St showroom & glad we managed to get your frames to you on time🤓

Posted 6 years ago

“Getting glasses from iolla was such a good quality experience. Everyone has been very friendly and I felt in good hands at all times. My new glasses look great!”

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Posted 6 years ago

Thanks Alex, so glad to hear you love your new IOLLA frames!

Posted 6 years ago

“Fantastic company, bought specs & prescription sunglasses both £65 a pair from a fab selection too!! I’ve always had to pay at least £350 a pop for my specs as I have a high prescription & like the lenses thinned down, & anti glaze etc!! So bargain at £65 a pair!! My husband also purchased a few really nice ones too & we will definitely be back to purchase some more & at that price, why not?”

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Posted 6 years ago

Thanks Vera✨ So happy to hear both yourself and your husband had a great shopping experience with us. We look forward to seeing you both again soon for your next pair

Posted 6 years ago

“I was very impressed by the service offered at IOLLA. The staff in the Edinburgh store were professional and efficient and uploading my prescription was straight forward and hassle free. I am extremely happy with my multi focal lens glasses which arrived in the post well within the time stated. Well done IOLLA.”

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Posted 6 years ago

Thanks Christine ✨ We are so glad to hear you had such a great experience in our Stockbridge showroom, we will be sure to pass on the great news

Posted 6 years ago

“Great choice of frames and really great prices for frame and lenses and really great Customer service. I am a happy customer. Thank you.”

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Posted 6 years ago

Thanks Yvonne, we love to hear that you are a happy customer

Posted 6 years ago

“Great staff, I love the showroom, so many lovely frames to choose from . I bought prescription sunglasses can’t wait to come back to IOLlA for my reading glasses. Liz x”

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Posted 6 years ago

Thanks Liz for your kind review 😎 we look forward to seeing you again soon for your next IOLLA frames

Posted 6 years ago

“Wouldn’t go anywhere else for glasses now. Staff were lovely and so helpful. I was supposed to pick up my glasses in store but they were sent out to me free of charge due to the Covid-19 crisis and social distancing. Thank you!”

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Posted 6 years ago

Thanks Ruth, glad to have got your frames to you on time. See you again soon for your next pair!

Posted 6 years ago

“Very helpful staff, nice shop.”

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Posted 6 years ago

Thanks Joan

Posted 6 years ago

“It was a pleasure going to your Edinburgh site. They were very helpful. My glasses arrived safely and I am very pleased with them. Thank you.”

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Posted 6 years ago

So happy to hear you love your new IOLLA frames Diana & thanks for your kind review

Posted 6 years ago

“Friendly staff in store. Great delivery and great communication via email and text.”

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Posted 6 years ago

Thanks Greig

Posted 6 years ago

“So pleased with my glasses, quick delivery and amazing in store service upon ordering. Definitely be purchasing more in the future!”

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Posted 6 years ago

Thanks Beth! We look forward to seeing which pair you will go for next 👓✨

Posted 6 years ago

“Very pleased with whole process, knowledgable & helpful staff for selection, speedy completion & went out of their way to handover before lockdown Specs now invaluable as robust aid to near & distant vision whilst main specs awaiting repair. May even supplant them as lighter to wear”

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Posted 6 years ago

Thanks for your review Jane! We are so glad to hear we managed to get your frames out to you in time. See you again soon

Posted 6 years ago

“Great, friendly service in the Stockbridge shop and glasses arrived promptly. They are really comfortable and great value for money.”

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Posted 6 years ago

Thanks for your review Simon

Posted 6 years ago

“Friendly and helpful staff. Good range and price”

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Posted 6 years ago

Thanks Sandy

Posted 6 years ago

IOLLA is rated 4.9 based on 5,074 reviews