IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

Visit Website

IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my glasses and the service as always was awesome 👌”

Helpful Report

(St James Quarter, Edinburgh) - Posted 2 years ago

Hey Amy, thank you for your review! Our team will be delighted that you've had a great experience with us. Hopefully we will see you again soon!

Posted 2 years ago

“Lovely service in the Edinburgh store. Very knowledgeable and pleasant.”

Helpful Report

(St James Quarter, Edinburgh) - Posted 2 years ago

Hey Graham, thank you for your review. Hopefully we will see you again soon!

Posted 2 years ago

“Lovely store with very friendly and knowledgable staff! Thank you”

Helpful Report

(City Centre, Glasgow) - Posted 2 years ago

Hey Helen, thank you for your review! Our team will be delighted that you've had a great experience with us at IOLLA.

Posted 2 years ago

“Informative, helpful, friendly”

Helpful Report

(City Centre, Glasgow) - Posted 2 years ago

Hey Donald, thank you for your review!

Posted 2 years ago

“This was my first experience of Iolla and will definitely be using again. The quality of the glasses are superb and incredibly good value for money. The staff are also very friendly and helpful”

Helpful Report

(City Centre, Glasgow) - Posted 2 years ago

Hey Siobhan, thank you for your lovely review! We're so glad that you've had a great experience with us at IOLLA.

Posted 2 years ago

“Great quality product at a fantastic price, very pleased with my glasses.”

Helpful Report

(Online Order) - Posted 2 years ago

Hey Alexander, thank you for your review! We're so glad to hear you're loving your new IOLLA glasses.

Posted 2 years ago

“Bought two pairs of glasses,one being sun glasses. One pair was not as requested. No real problem as this was immediately taken care of and rectified. Staff at the James Quarter were very helpful and could not have done anymore.”

Helpful Report

(St James Quarter, Edinburgh) - Posted 2 years ago

Hey Billy, thank you for taking the time to leave us a review! We're glad you've had a great experience with IOLLA and hope to see you again soon!

Posted 2 years ago

“LOVE my glasses and perscription was spot on!”

Helpful Report

Posted 2 years ago

Hey Lynn, thank you for taking the time to leave us a review! We're so glad to hear you're loving your new glasses.

Posted 2 years ago

“First class service and product”

Helpful Report

Posted 2 years ago

Hey Malcolm, thank you for your review!

Posted 2 years ago

“Love my glasses and loved the experience of shopping in store. Staff were very helpful😊”

Helpful Report

Posted 2 years ago

Hey Naomi, thank you for your review! We're so glad you're loving what we do at IOLLA.

Posted 2 years ago

“Great staff Great specs Great prices”

Helpful Report

Posted 2 years ago

Hey Lauraine, thank you so much for your review!

Posted 2 years ago

“My first time buying distance glasses online. The whole experience has been fantastic! The virtual try on is extremely accurate. The glasses are amazing and I have never had such thin lenses! What an absolute bargain!! Thank you team!”

Helpful Report

Posted 2 years ago

Hey Donna, thank you so much for your lovely review! We're so glad you've had a great experience with IOLLA.

Posted 2 years ago

“Excellent service excellent choice of frame’s excellent quality excellent price”

Helpful Report

Posted 2 years ago

Hey Jim, thank you for your review! We're so glad you've had a great experience with us at IOLLA.

Posted 2 years ago

“Brilliant service, easy to use, quick dispatch. Thank you”

Helpful Report

(St James Quarter, Edinburgh) - Posted 2 years ago

Hey Mary, thank you so much for taking the time to leave us a review. Hopefully we will see you again soon!

Posted 2 years ago

“Great range of glasses at a very good price. I was extremely happy with the assistance on my day of purchase and the sunglasses when they arrived! They also made a note per my request for the glasses to be cut from the darker area of the pattern so I didn't did up with too much of the paler pattern (similar to the pair in the shop) and they delivered on that as well! Very happy customer 😀”

Helpful Report

(St Anns Square, Manchester) - Posted 2 years ago

Hey Carol, thank you for your review! We're so glad you've had a great experience with us at IOLLA. Hopefully we will see you again soon!

Posted 2 years ago

“Great prices and very helpful staff”

Helpful Report

(St James Quarter, Edinburgh) - Posted 2 years ago

Hey Will! Thank you for taking the time to leave us a review. Hopefully we will see you again soon!

Posted 2 years ago

“First class service and quality, would highly recommend this comy”

Helpful Report

(City Centre, Glasgow) - Posted 2 years ago

Hey George, thank you for your review! Our team will be delighted to hear you've had a great experience with us at IOLLA.

Posted 2 years ago

“Friendly staff, professional service and competitive pricing.”

Helpful Report

(City Centre, Glasgow) - Posted 2 years ago

Hey John, thank you for your lovely review!

Posted 2 years ago

“What a fabulous eyewear shop with amazingly helpful, friendly staff. Great range of reasonably priced glasses and sunglasses. Very pleased with my glasses and highly recommend this shop in St Anne’s Sq in Manchester.”

Helpful Report

(St Anns Square, Manchester) - Posted 2 years ago

Hey Vivienne, thank you for your review. We're so glad you've had a great experience with us at IOLLA. Hopefully we will see you again soon!

Posted 2 years ago

“Love ❤️ IOLLA Really attentive staff that give lots of great advice on what would suit your face .. Manchester team are exceptional Highly recommend them”

Helpful Report

Posted 2 years ago

Hey Linda, thank you for your review! Our team will be delighted to hear that you've had a great experience with IOLLA.

Posted 2 years ago

IOLLA is rated 4.9 based on 5,074 reviews