IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff were great, helpful. I really liked the choice of frames. My new glasses are good.”

Helpful Report

(St Anns Square, Manchester) - Posted 2 years ago

Hey Sheila, thank you for taking the time to leave us a review! We're so glad that you've had a great experience with us at IOLLA.

Posted 2 years ago

“Great service and great glasses”

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(City Centre, Glasgow) - Posted 2 years ago

Hey Noelle, thank you for your review!

Posted 2 years ago

“Great range of frames at decent prices. Something a little bit different.”

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(St James Quarter, Edinburgh) - Posted 2 years ago

Hey Lisa, thank you so much for your lovely review!

Posted 2 years ago

“Very friendly, quick and easy.”

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Posted 2 years ago

Thank you for your review Gaynor!

Posted 2 years ago

“Great service I put 3 pairs of glasses to be fitted with varifocals back within 2 weeks All done to my satisfaction”

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Posted 2 years ago

So glad to hear you had a great service with IOLLA, Ross. Thank you for your review.

Posted 2 years ago

“Really great choice of glasses and service. The prefect balance of staff being available if needed without being pushy.”

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Posted 2 years ago

That's great to hear Nia! Thank you for your review.

Posted 2 years ago

“Absolutely love my new glasses I bought with Iolla. I visited the Manchester branch to try on all the styles I liked first & the staff in there couldn’t have been nicer. They offered friendly advice & we’re really helpful. The glasses themselves are lovely, I got a pair of prescription sunglasses as well as normal glasses & they’re both such gorgeous frames. Highly recommend!”

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Posted 2 years ago

That's so great to hear, Olivia. Glad you had a great journey with us from start to finish. Thank you for your review!

Posted 2 years ago

“Very pleased with the service beginning with the advisor in store and receiving my glasses by post it was very efficient.”

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Posted 2 years ago

Glad to hear you had a great IOLLA experience, Mary! Thank you for your review.

Posted 2 years ago

“Device great, glasses very good”

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Posted 2 years ago

Hi Sally, thank you for your review, glad you're enjoying your new IOLLA glasses!

Posted 2 years ago

“Excellent service , helpful and professional”

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(Online Order) - Posted 2 years ago

Hey Susan, thank you for your lovely review!

Posted 2 years ago

“Wonderful place to buy fabulous glasses. Friendly, helpful staff fantastic choice and very reasonable price. Highly recommend.”

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Posted 2 years ago

So thrilled to hear you had a great showroom experience with IOLLA. Thank you for your review!

Posted 2 years ago

“Fantastic service Beautiful glasses really please”

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Posted 2 years ago

Thank you for your review Dianne! So glad you had a great experience.

Posted 2 years ago

“Always amazing service in store and such quick arrival with great quality, this is my third set of glasses! Always recommend!”

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Posted 2 years ago

So glad to hear your IOLLA collection is growing, Jenna! Thank you for your lovely review.

Posted 2 years ago

“Absolutely love, love, love my new glasses. Can't believe I've been paying so much for glasses over the years. So glad I e found Iolla, been recommending to everyone.”

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Posted 2 years ago

We're so happy you found IOLLA too, Margaret! Thank you for your lovely review.

Posted 2 years ago

“They have the coolest glasses and the friendliest people there! Thank you for helping me choose the perfect glasses and being super affordable. I was recommended by a colleague and my partner also got some new glasses too!”

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Posted 2 years ago

Thank you for your lovely review, Stephanie! So glad you're enjoying your new frames as well as had a great experience in our showroom, we hope to see you back soon.

Posted 2 years ago

“Second to none for customer experience and value for money!”

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Posted 2 years ago

Thank you so much for your review Thomas! So glad to hear you loved your IOLLA experience.

Posted 2 years ago

“My glasses came back in perfect condition as if they were new excellent”

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Posted 2 years ago

Thank you, Clifford! Glad to hear you were impressed with our refresh service.

Posted 2 years ago

“Great glasses, great price”

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Posted 2 years ago

Thank you for your review Linda!

Posted 2 years ago

“Brilliant. Quick and easy service. Delivered up to the Isle of Skye with no problems at all and all within a week. I recommend Iolla to everyone who has glasses, even those that don’t!”

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Posted 2 years ago

Hi Lee, thank you so much for your review! So glad to hear you had a great experience with IOLLA.

Posted 2 years ago

“Glasses needed adjusted, walked in. Not a problem sorted in a couple of minutes”

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Posted 2 years ago

Thanks for the review Anne. So glad to hear your great experience with our aftercare!

Posted 2 years ago

IOLLA is rated 4.9 based on 5,074 reviews