IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pleasant showroom, helpful staff and very happy with my purchase.”

Helpful Report

(City Centre, Glasgow) - Posted 2 years ago

Hey Anita, thank you for taking the time to leave us a review. We're so glad to hear you've had a great IOLLA experience!

Posted 2 years ago

“Excellent service made quick and painless”

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Posted 2 years ago

Hey Brian, thank you for taking the time to leave us a review. We're so glad you've had a great IOLLA experience!

Posted 2 years ago

“Wonderful service from start to finish - had to contact Support to check an aspect of the glasses, and they were extremely helpful! Will most likely get my next pair with IOLLA too”

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Posted 2 years ago

Hey Daniel, thank you for taking the time to leave us a review. We're so glad that you've had a great IOLLA experience!

Posted 2 years ago

“Very pleased with my two pairs of Smiths: the Havanna blue distance lenses and the matte black prescription sunnys. Making the move back from contact lenses for the first time in many years; Iolla absolutely the right choice. X”

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Posted 2 years ago

Hey Gordon, thank you so much for your lovely review! We're so glad to hear you've had a great experience with us at IOLLA, hopefully we will see you again soon.

Posted 2 years ago

“Delighted as always with the care and attention I receive from the staff.”

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(City Centre, Glasgow) - Posted 2 years ago

Hey Catriona, thank you for your review. Hopefully we will see you again soon!

Posted 2 years ago

“Amazing both times I went in. Staff really welcoming and accommodating and I love my new glasses!!”

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(St Anns Square, Manchester) - Posted 2 years ago

Hey Jennifer, thank you so much for your lovely review! We're so glad to hear you've had a great experience with us here at IOLLA.

Posted 2 years ago

“Excellent service and a really good range of frames. I was delighted to find 'fixed' prices so you know exactly what you are spending up front.”

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Posted 2 years ago

Hey Lesley, thank you so much for your review! We're so glad to hear you've had a great experience with IOLLA.

Posted 2 years ago

“Fabulous , modern and such an enjoyable experience shopping for spectacles . Been using them for quite a few years now and wouldn’t go anywhere else . Quality at fair prices with 5 star cisterns service”

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Posted 2 years ago

Hey Lisa, thank you for your review! Hopefully we will see you again soon.

Posted 2 years ago

“I love the sunglasses that I chose - there was a great selection and they have been great on holiday. The shop assistants at Argyle Street were very helpful and friendly and my order arrived quite quickly. I definitely will be back for more glasses!”

Helpful Report

(Finnieston, Glasgow) - Posted 2 years ago

Hey Paul, thank you for your review! Our team will be so glad you've had a great experience with us.

Posted 2 years ago

“Excellent service from start to finish. Great value and I am really impressed with my sunglasses”

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(St James Quarter, Edinburgh) - Posted 2 years ago

Hey Jennifer, thank you for your lovely review. We're so glad you've had a great experience with IOLLA!

Posted 2 years ago

“Lovely shop with warm and welcoming staff. Excellent advice on frame choice - loving the butter tortoise. Speedy delivery and adjustment service.”

Helpful Report

(City Centre, Glasgow) - Posted 2 years ago

Hey Hannah! Thank you for your lovely review. We're so glad to hear you're loving your IOLLA glasses! Hopefully we will see you again soon.

Posted 2 years ago

“Easy choice if frames. Good advice on lenses and careful double-checking of lens order before finalised (measuring for varifocals). Liked postal service, arrived on time and pleased with my shades”

Helpful Report

(St James Quarter, Edinburgh) - Posted 2 years ago

Hey Shona, thank you for your lovely review. We're so glad you've had a great experience with us at IOLLA!

Posted 2 years ago

“Delighted with the service I received in the shop and my new glasses! Thank you!”

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(Finnieston, Glasgow) - Posted 2 years ago

Hey Mark, thank you for your lovely review. Hopefully we will see you again soon!

Posted 2 years ago

“Iolla are great for providing very stylish glasses at a great price. Their customer service is also very good and keep you informed as to the progress of your order at every stage.”

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(City Centre, Glasgow) - Posted 2 years ago

Hello May! Thank you for your lovely review. We're so glad to hear that you've had a great experience with us!

Posted 2 years ago

“Excellent service from the Glasgow shop. No pressure sales just friendly advice. Delighted with my glasses and would certainly recommend to anyone looking for a quality product with quick service.”

Helpful Report

(City Centre, Glasgow) - Posted 2 years ago

Hey Douglas, thank you for your lovely review. Our team will be delighted to hear you're loving IOLLA as much as we do!

Posted 2 years ago

“A very good service and an excellent product. The value for money is obvious.”

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(City Centre, Glasgow) - Posted 2 years ago

Hey Nigel, thank you for your review. We're glad to hear you're loving your IOLLA glasses!

Posted 2 years ago

“Brilliant, friendly service, efficient and excellent value for money”

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(Finnieston, Glasgow) - Posted 2 years ago

Hey Terri, thank you for your kind words. Our team will be delighted to hear that you've had a great IOLLA experience!

Posted 2 years ago

“All good, really like my new glasses. The whole process was straightforward and I collected my glasses within the estimated timeframe.”

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(Finnieston, Glasgow) - Posted 2 years ago

Hey Ronald! Thank you for your lovely review. Hopefully we will see you again soon!

Posted 2 years ago

“It was so quick and straightforward to get my glasses and no extra to get them posted. Really delighted as someone who is very shortsighted needing thinning for their glasses!”

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Posted 2 years ago

Hi Sarah! Thank you for your lovely review. We're so glad to hear you're loving what we do at IOLLA!

Posted 2 years ago

“Great staff”

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Posted 2 years ago

Hi Sandra! Thank you for your great review.

Posted 2 years ago

IOLLA is rated 4.9 based on 5,074 reviews