IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

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“This is the third pair of glasses I have purchased from IOLLA and as always I'm super impressed with the quality of the glasses and the service from the team! It's always first class and I cannot recommend IOLLA high enough!”

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Posted 4 years ago

What a wonderful review! Thank you so much Mike. We are delighted that you had such a great IOLLA experience

Posted 4 years ago

“I got two lovely new pairs of glasses for less than half the price I was quoted for one pair by my usual optician. When I realised that I need to have the frames adjusted, a marvellous member of staff spent time carefully doing this, checking and re-checking that they fitted, and talking me through what she was doing and why.”

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Posted 4 years ago

We are absolutely delighted that you had a great IOLLA experience Jane. Thank you so much for your wonderful review!

Posted 4 years ago

“Great service and fast, very helpful staff in store and on telephone”

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Posted 4 years ago

Thanks for taking the time to write us a lovely review Jim! We really appreciate it

Posted 4 years ago

“Great customer service. Very friendly staff at Edinburgh branch.”

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Posted 4 years ago

Thank you so much for your lovely review Ramelia. I'll pass on your kind words to the team at our Stockbridge showroom

Posted 4 years ago

“This was the best glasses buying experience I have ever had. There was a huge choice (even for small headed people like me). The staff were helpfully but not pushy. I actually tried on a frame on the recommendation of a staff member and ended up buying that one despite having discounted it and not even trying it on whilst looking round. I ended up buying 2 pairs which arrived within 10 days in the post. I can thoroughly recommend Iolla Finnieston and the fantastic staff.”

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Posted 4 years ago

Wow, what an amazing review. Thank you so much Mary! I will be sure to pass on your kind words to the team at Finnieston, they'll be delighted!

Posted 4 years ago

“I loved my experience shopping at IOLLA and am delighted with the glasses - for style and price!”

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Posted 4 years ago

We are so pleased that you had a great IOLLA experience Laura! Thanks for the lovely review

Posted 4 years ago

“Such a great offering of glasses at affordable prices. I have 3 pairs now. The help in store, service and delivery has all been fantastic.”

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Posted 4 years ago

Thank you so much for your kind words Emma. They mean the world to us!

Posted 4 years ago

“Great quality glasses, excellent service.”

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Posted 4 years ago

Thanks Max. We're delighted that you had a great IOLLA experience!

Posted 4 years ago

“Loved my visit at the Edinburgh store, everyone was so helpful and kind and social distancing measures were looked after, so I felt very safe. My glasses are perfect, I wear them everyday and I love them.”

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Posted 4 years ago

Thanks for taking the time to write such a lovely review Katrin! I'll be sure to pass on your kind words to the team at Stockbridge

Posted 4 years ago

“delighted with my new sunglasses! Very stylish and great quality. Would definitely recommend.”

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Posted 4 years ago

We're so pleased to hear that you love your new sunglasses Gemma! Thanks for the lovely review

Posted 4 years ago

“very efficient”

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Posted 4 years ago

Thank you for your review James! We're so happy to hear you had a great experience with IOLLA!

Posted 4 years ago

“The customer service is second only to the excellent products being offered. I recommend them to everyone looking for new glecks.”

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Posted 4 years ago

Thank you for your review David! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 4 years ago

“Amazing value and great customer service. I would recommend this above all other retailers I have used in the past. No hidden fee's or expenses and the staff take time to ensure that your glasses fit perfectly.”

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Posted 4 years ago

Thank you for your review Siobhan! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 4 years ago

“I've never been this pleased with new spectacles! Staff listened to me, answered all of my questions, gave me fantastic guidance, and even gave me honest fashion feedback. My new glasses look great, feel comfortable, and were delivered with high-quality lenses. I am seeing like a raptor. Watch out, mice! (I wouldn't hurt a fly In Real Life...). Awesome wee company.”

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Posted 4 years ago

Thank you for your excellent review Heidi! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 4 years ago

“Great service!”

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Posted 4 years ago

Thank you for your review Marek! We're so happy to hear you had a great experience with IOLLA!

Posted 4 years ago

“Great selection of frames, friendly staff who are always on hand to help.”

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Posted 4 years ago

Thanks for taking the time to write such a lovely review! It really means a lot to us

Posted 4 years ago

“Very helpful and friendly staff who seemed really keen to make sure that your glasses are just right for you.”

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Posted 4 years ago

Thank for your lovely review Callum. We really appreciate your kind words!

Posted 4 years ago

“Had an appointment (due to Covid) to browse and choose frames in a relaxed unrushed manner. The assistants were helpful (cleaned every frame thoroughly); they were also helpful at advising which frames suited best. Frames arrived through the post and am very happy with the quality for such a good price.”

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Posted 4 years ago

We're so pleased you had a great IOLLA experience Deanne! I'll be sure to pass on your kind words to our showroom team

Posted 4 years ago

“First class customer service from IOLLA again! Thanks guys!”

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Posted 4 years ago

You are more than welcome Claire! Thank you so much for your lovely review!

Posted 4 years ago

“Very happy with the service and love my glasses! Would highly recommend!”

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Posted 4 years ago

We are delighted to hear that you love your glasses Vanessa! Thank you!

Posted 4 years ago

IOLLA is rated 4.9 based on 5,074 reviews