IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely love my new prescription sunglasses. Staff are so friendly and helpful. The store is beautiful with a fantastic range of glasses to choose from and the price is fantastic for such great quality glasses.”

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Posted 3 years ago

We're delighted to hear that you love your glasses Wendy! Thank you so much for taking the time to write this fantastic review

Posted 3 years ago

“I happened upon Iolla quite by accident while visiting Glasgow and am I ever glad I stopped in. The entire experience was absolutely lovely. From the wide selection of frames to the friendly staff the entire experience was first rate. I will definitely be coming back to this lovely shop when I visit Glasgow again.”

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Posted 3 years ago

What a lovely review. Thank you so much Carmela! We'd love to see you back in our showroom any time

Posted 3 years ago

“Now on my fourth pair of Iolla glasses and as usual great no fuss purchase!”

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Posted 3 years ago

What a fabulous collection you're cultivating David! Thank you so much for your continued custom and thank you for this lovely review

Posted 3 years ago

“Friendly, helpful and knowledgeable staff and an excellent selection of unusual frames. I chose "Murray" frames, with multifocal lenses. Price is great, too!”

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Posted 3 years ago

Thank you so much for your kind words Catherine, they really mean the world to us.!

Posted 3 years ago

“Great customer service, super friendly and fast!”

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Posted 3 years ago

Thank you for your review Ewen! We're so happy to hear you had a great experience with IOLLA!

Posted 3 years ago

“Lovely staff in store, quick delivery, v impressed”

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Posted 3 years ago

Thank you for your review Sophie! We're so happy to hear you had a great experience with IOLLA!

Posted 3 years ago

“Brilliant quality glasses. Extremely high value for money.”

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Posted 3 years ago

Thank you for your review Kit! We're so happy to hear you had a great experience with IOLLA!

Posted 3 years ago

“Extremely helpful staff in the Edinburgh store, were all really kind and knew what they were doing. helped me pick my new glasses. Was a really lovely experience”

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Posted 3 years ago

Thank you for your review Hugh! We're so happy to hear you had a great experience with IOLLA!

Posted 3 years ago

“I left a pair of Iolla glasses to have my new prescription to be installed. I handed them in on a Saturday and received my updated glasses which were posted to my home on following Friday- the glasses looked like new and the cost was excellent. I had been kept updated with a couple of emails advising when I would receive them. Very good service!”

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Posted 3 years ago

Hi Linda, we are thrilled to hear that you were so pleased with your whole experience 🤓

Posted 3 years ago

“Brilliant service”

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Posted 3 years ago

Thanks Ronald 🤓

Posted 3 years ago

“Really love my new glasses. It was quick and efficient to order them and they arrived sooner than expected, so that was a bonus!”

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Posted 3 years ago

Thank you for the lovely review Lucy! It is great to hear that you love your new glasses.

Posted 3 years ago

“I'm very pleased with my purchase. The staff were friendly and the service was excellent.”

IOLLA 5 star review on 1st November 2022

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Posted 3 years ago

Looking good Shawn 🤓 Thank you for the review, it is great to hear that you enjoyed your IOLLA experience!

Posted 3 years ago

“Fantastic service in the store (MCR) and the collection was convenient”

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Posted 3 years ago

Thank you got the great review Jack!

Posted 3 years ago

“Iolla are awesome. I came across them a couple of years ago. Since being in one of their stores I ordered two pairs. Super easy process. Super quick delivery and they make me super cool. 🙌🙌❤️”

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Posted 3 years ago

Excellent choice Diane, Williams looks great on you! Thank you for the lovely review, it's great to hear that you have enjoyed your IOLLA experience.

Posted 3 years ago

“Highly recommend Iolla. Excellent service and advice. Love my new specs!”

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Posted 3 years ago

Thank you for the lovely review Nancy!

Posted 3 years ago

“I have received my second pair of Iola glasses and I am delighted with both the pleasant shopping experience and my chosen glasses I would most certainly recommend Iola to all my friends and family. Jean Magan”

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Posted 3 years ago

Hi Jean, thank you for the lovely review. We are delighted to hear that you have that you have been so happy with your experience and with the product!

Posted 3 years ago

“Superb service, couldn't have been more helpful. Thanks”

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Posted 3 years ago

Thank you for the lovey review Jane, great to hear that you enjoyed your IOLLA experience.

Posted 3 years ago

“Very quick and efficient service, my glasses arrived about a week after ordering and providing my prescription”

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Posted 3 years ago

Thank you for review Oliver 🤓

Posted 3 years ago

“Wish I'd got my frames here years ago! After so many problems with my previous glasses I'm so chuffed with my new pair. Service was brilliant. I'll definitely be back :)”

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Posted 3 years ago

Hi Louise, thank you for the lovely review. We look forward to seeing you again next time 🤓

Posted 3 years ago

“Great staff that helped me throughout my shopping experience!”

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Posted 3 years ago

Thank you for your review Cassandra! We're so happy to hear you had a great experience with IOLLA!

Posted 3 years ago

IOLLA is rated 4.9 based on 5,074 reviews