IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great helpful staff in the Argyle Street store,got my glasses delivered to my home. I recommend them,go to Iolla”

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Posted 3 years ago

Thank you so much for your kind words Stephen. I'll be sure to pass them onto the team at our Finnieston showroom, they'll be delighted

Posted 3 years ago

“The selection of glasses was really excellent and the staff were super nice and really helpful. Overall an excellent experience.”

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Posted 3 years ago

We're delighted to hear you had a great IOLLA experience! Thanks for the lovely review Lauren

Posted 3 years ago

“Brilliant service from start to finish. Love my new glasses and great value for money! Thank you”

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Posted 3 years ago

We're delighted to hear you had such a great IOLLA experience Sue! Thank you so much for your kind words, they really mean the world to us

Posted 3 years ago

“Great customer service in Edinburgh store. Friendly, helpful. Knowledgeable. Would buy again. Great glasses.”

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Posted 3 years ago

Thanks so much Alison! I'll be sure to pass your kind words onto the team in our St James Quarter showroom, they'll be delighted

Posted 3 years ago

“Great service. Good price glasses.”

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Posted 3 years ago

We're delighted to hear you had a great IOLLA experience! Thanks for the lovely review Mary

Posted 3 years ago

“Amazing product and very helpful and friendly guys in the shop!”

IOLLA 5 star review on 22nd October 2022

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Posted 3 years ago

You look fantastic in those awesome Smith sunglasses Elisa! We're so pleased that you love your new sunnies. I'll be sure to pass on your kind words to our showroom team, they'll be delighted

Posted 3 years ago

“First class service and product. Delivery as promised. Staff excellent”

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Posted 3 years ago

We're delighted to hear you had a great IOLLA experience! Thanks for the lovely review Dennis

Posted 3 years ago

“I had a fantastic experience from start to finish. The staff were friendly and helpful and patient. I’d lost my previous glasses and as you can imagine this was causing some problems so I was thrilled when my new frames arrived in TWO DAYS. Big shout out to Lucy and Jayne from the Glasgow branches. Have and will continue to thoroughly recommend.”

IOLLA 5 star review on 21st October 2022

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Posted 3 years ago

You look amazing in those Blair's Bethany! Thank you so much for your lovely review. I'll be sure to pass on your kind words to Lucy & Jayne, they'll be delighted

Posted 3 years ago

“I am an Iolla convert and won't go anywhere else now for glasses. They offer a fantastic selection of funky frames and the staff are always super welcoming and helpful.”

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Posted 3 years ago

Thank you so much Sarah-Louise! We're so pleased that you love your new glasses

Posted 3 years ago

“Great service in the Finnieston shop. Lots of care taken with measurement and when glasses arrived the fit was perfect, no adjustments required. Glasses arrived within time and adjustment to these varifocals was no problem”

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Posted 3 years ago

We're so pleased you had a great IOLLA experience Christopher! I'll be sure to pass on your kind words to the team at our Finnieston showroom, they'll be delighted

Posted 3 years ago

“I only had my first experience with IOLLA very recently. As a fashion designer, I was pleasantly impressed with my visit as I found all of their models to be of a high quality, both in design and execution. The value for money was suberb, the best on the local market, by far. Not only are these spex of local design, but the pricing model (which includes frames, prescription, anti-glare protection and shipping) is very clear and reasonable. The customer service I received was excellent, which was a relief as this was my first-ever pair of spectacles. The staff were friendly and knowledgeable without being overbearing or invasive. I found the whole environment, from the aesthetic to the manner of the staff, to be warm and comforting. In the end, my order came through more than a week earlier than I had expected. I couldn't recommend IOLLA any more highly.”

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Posted 3 years ago

Thank you so much Sofia! We really appreciate that you've taken the time to write this fantastic review. We're delighted to hear you had such a great IOLLA experience and that you're happy with your lovely new specs

Posted 3 years ago

“Simply the best for customer service and spectacle choices”

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Posted 3 years ago

We're delighted to hear you had a great IOLLA experience! Thanks for the lovely review Margaret

Posted 3 years ago

“Easy to navigate a way through to a satisfactory purchase. Great staff in West George Street branch sealed the deal.”

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Posted 3 years ago

Thanks for taking the time to write us this lovely review John! I'll be sure to pass on your kind words to the team at West George Street, they'll be delighted

Posted 3 years ago

“First class service. Highly recommended”

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Posted 3 years ago

We're delighted to hear you had a great IOLLA experience! Thanks for the lovely review Stuart

Posted 3 years ago

“I ordered a new set of reading glasses and they were delivered about a week later. Like everything else I have had from Iolla they were perfect. I cannot recommend them enough.”

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Posted 3 years ago

We're so happy to hear you had a great IOLLA experience James! Thanks for your lovely review

Posted 3 years ago

“Great selection of beautiful frames, excellent, friendly and helpful staff.”

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Posted 3 years ago

We're delighted to hear you had a great IOLLA experience! Thanks for the lovely review Rod

Posted 3 years ago

“Fantastic value for money with no compromise on style and range of frames.”

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Posted 3 years ago

Thank you so much for your kind words Linda! They really mean the world to us

Posted 3 years ago

“I absolutely love Iolla, I just got my second pair of glasses from here after finally replacing my first pair that lasted about 5 years! I went to the shop in the St James quarter and it was a fantastic experience. I didn't catch her name but the girl with the fabulous blue glasses and short hair was who helped me and she was amazing! I got the Hoy vanilla glasses with the clip on sunglasses and I absolutely love them! It is by far the best quality and value for money anywhere. And the glasses are much nicer too! Couldn't recommend highly enough!”

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Posted 3 years ago

We're so pleased to hear you had a great IOLLA experience Holly! I'll be sure to pass on your kind words to the team in our St James Quarter showroom, they'll be delighted

Posted 3 years ago

“I've been using Iolla for about 5 years as someone with a strong prescription and bad stigmatism. Glasses usually cost a fortune for thinning etc and the fixed price is amazing in that aspect. Also the range-styles and colours are great. I moved away from Glasgow in the pandemic so the virtual try on is very much appreciated. Couldn't recommend them enough. Get the clip on sunnies and save yourself some money!!”

IOLLA 5 star review on 19th October 2022

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Posted 3 years ago

Thank you so much for this fantastic review Fran! It's so lovely to hear such kind words from a loyal & valued customer

Posted 3 years ago

“No complaints with IOLLA. A broad range of good-looking frames for an affordable price, delivered quickly.”

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Posted 3 years ago

We're delighted to hear that you had a great IOLLA experience Matthew! Thanks for taking the time to write this fantastic review

Posted 3 years ago

IOLLA is rated 4.9 based on 5,074 reviews