IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love these sunglasses. Such standout designs, comfy to wear and the lenses feel really good quality.”

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Posted 4 years ago

Thank you for your review Ali! We're so happy to hear you love your new sunglasses!

Posted 4 years ago

“Second pair of glasses with Iolla - so many great options. Loved the App for trying on frames virtually. Staff in store always so helpful and friendly”

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Posted 4 years ago

Thank you for your review Alysha! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 4 years ago

“I recently bought my second pair of Iolla glasses and had to order without trying the frames in person because I live a long way from the showrooms. (I had previously visited the Edinburgh showroom when staying with friends.) I emailed a photo and asked for advice about which style to go for and then used the virtual trying on tool. I am really happy with the result! Fabulous service. And the 'all in' price is much cheaper than I was quoted by my optician.”

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Posted 4 years ago

Thank you for your review Elizabeth! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 4 years ago

“Great service and very COVID-19 safe.”

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Posted 4 years ago

Thank you for your review Laura! We're so happy to hear you had a great experience with IOLLA!

Posted 4 years ago

“Great service. Love my new specs and revamped old faves. Thanks”

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Posted 4 years ago

Thank you for your review Shirley! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 4 years ago

“Very good service”

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Posted 4 years ago

Thank you for your review Heather! We're so happy to hear you had a great experience with IOLLA!

Posted 4 years ago

“Excellent experience as always. Prompt delivery and exactly what I wanted”

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Posted 4 years ago

Thank you for your review George! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 4 years ago

“The staff was friendly! They have a wide range of glasses. I was hesitant at first to be able to find a pair of glasses that fits my face, to my surprise I've found it and it was stylish as well!”

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Posted 4 years ago

Thank you for your review Marcus! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 4 years ago

“Love my new specs. They arrived in a trendy wee toblerone shaped box with a trendy wee cloth. Love love love iolla for value for money and good quality. Specs arrived very soon after I ordered online. Well impressed”

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Posted 4 years ago

Thank you for your review Mo! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 4 years ago

“Very efficient friendly and helpful. Easy process! Glasses are great.”

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Posted 4 years ago

Thank you for your review Trudy! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 4 years ago

“Can’t complain at all! Great stylish range, affordable and very cool cases with your order too.”

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Posted 4 years ago

Thank you for your review Stepehn! We're so happy to hear you love your new glasses!

Posted 4 years ago

“I have a hideously strong prescription, which has caused huge financial headaches over the years where I've felt penalised at having to spend extra money for lense thinning, just so I can see. I love wearing glasses but the cost has aways put a dampener on getting a new look. Iolla are an absolute godsend and I finally feel like a company understands that everyone should be able to see without paying extra for the privilege. The glasses are beautiful and excellent quality, and the customer service experience in store and online means although I don't live anywhere near a showroom anymore, I didn't hesitate to get my glasses from them when my prescription changed. When my glasses arrived I was amazed at how thin they made the lenses and was so pleased I immediately ordered some sunglasses to match. Could not recommend them enough!”

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Posted 4 years ago

Thank you for your excellent review Kirsty - we're so happy to hear you had a great experience with IOLLA and love your new glasses! We hope you love your new sunnies just as much when they arrive!

Posted 4 years ago

“I had such a nice experience picking out my frames. The staff were so helpful and friendly!”

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Posted 4 years ago

Thank you for your review Louise! We're so happy to hear you had a great experience with IOLLA!

Posted 4 years ago

“Great service and quality”

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Posted 4 years ago

Thank you for your review Stephanie! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 4 years ago

“Awesome customer service. Thank you.”

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Posted 4 years ago

Thank you for your review Christopher! We're so happy to hear you had a great experience with IOLLA!

Posted 4 years ago

“I booked an appointment in the Finnestoun branch and the staff could not have been more helpful. I really enjoyed my experience and my glasses arrived within the week - amazing. My yellow glasses even match the newly painted nursery!”

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Posted 4 years ago

Thank you for your review Marie, we're so happy to hear you had a great experience with IOLLA! Looking great in your new Honey Campbells!

Posted 4 years ago

“I LOVE IOLLA - so many great styles, staff are always lovely and helpful. They're of good quality and design, and the price is affordable. I have 2 pairs... need I say more??”

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Posted 4 years ago

Thank you for your review Amelia! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 4 years ago

“I had a really positive experience with IOLLA (distance prescription glasses - Inglis).The range of frames is limited but the design aesthetic is strong so it made choosing a suitable pair a straightforward and pleasurable experience. Their pricing is extremely competitive especially when taking into account the quality of design. Delivery prompt and customer service/communication was great. I had such a positive experience, I ordered a second pair (prescription sunglasses) two weeks after I got my first!”

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Posted 4 years ago

Thank you for your review Andrew! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 4 years ago

“I had a brilliant experience from start to finish. The team gave me great support in finding a new frame and even helped me get some clip on sunglasses - a total win for glasses wearers!”

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Posted 4 years ago

Thank you for your review Flora! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 4 years ago

“Love my new glasses. The new online system for submitting prescription etc was really smooth & efficient. A happy customer, again!”

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Posted 4 years ago

Thank you for your review Polly! We're so happy to hear you had great experience with IOLLA!

Posted 4 years ago

IOLLA is rated 4.9 based on 5,074 reviews