IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

Visit Website

IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had to get a couple of pairs of frames adjusted & I can't praise the staff in how friendly & helpful they were!”

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Posted 2 years ago

We're delighted to hear you had a great IOLLA experience Willi! Thanks for this lovely review

Posted 2 years ago

“Very happy with choice, service and price. Have recommended IOLLA to all my spectacle wearing friends.”

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Posted 2 years ago

We're delighted to hear you had a great IOLLA experience Jane! Thanks for this lovely review

Posted 2 years ago

“Staff in Edinburgh shop were very helpful and polite. Good choice of frames, reasonably priced.”

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Posted 2 years ago

We're delighted to hear you had a great IOLLA experience Margaret! Thanks for this lovely review

Posted 2 years ago

“Really good experience. Plenty to choose from but also plenty of help from the staff so you don't feel overwhelmed. Have already recommended plenty of friends and family.”

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Posted 2 years ago

We're delighted to hear you had a great IOLLA experience Danny! Thanks for this lovely review

Posted 2 years ago

“These glasses have so much character! The shop felt like a fun experience! To go around and try new styles and try on 'something different'... I went home with a new pair and a new style! All my friends commented on how cool my specs look! :) Everyone was super helpful at the branch! Thanks for all your help!”

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Posted 2 years ago

We're delighted to hear you had a great IOLLA experience Vid! Thanks for this lovely review

Posted 2 years ago

“Experience from walking in showroom , having space to choose my frames , help when I needed, was fantastic. Always get great compliments when wearing Iolla frames”

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Posted 2 years ago

We're delighted to hear you had a great IOLLA experience Carol! Thanks for this lovely review

Posted 2 years ago

“It was good value for money”

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Posted 2 years ago

We're delighted to hear you had a great IOLLA experience Hazel! Thanks for this lovely review

Posted 2 years ago

“very good managed”

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Posted 2 years ago

We're delighted to hear you had a great IOLLA experience Andreas! Thanks for this lovely review

Posted 2 years ago

“Got a voucher for specs and easy to pick a pair I liked. Didnt have my latest prescription with me but emailed it the next day. 14 days later New specs arrived by post. Lovely. I live In England but the distance is no barrier.”

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Posted 2 years ago

We're delighted to hear you had a great IOLLA experience David! Thanks for this lovely review

Posted 2 years ago

“I've been buying from Iolla for 4-5 years, and they're always spot-on with service, style and price!”

IOLLA 5 star review on 28th February 2023

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Posted 2 years ago

We're delighted to hear you had a great IOLLA experience Grace! Thanks for this lovely review

Posted 2 years ago

“I was extremely satisfied with the service I received. The assistants were helpful without being pushy. I also really like the range and style of glasses on offer. The inclusive price is very reasonable I think too. I would certainly recommend.”

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Posted 2 years ago

We're delighted to hear you had a great IOLLA experience Jennifer! Thanks for this lovely review

Posted 2 years ago

“The design of the frames is very different and they have a cheap assortment of them. The service in the store was good. A couple of things could be better is in regard to the frame I chose due to it is a bit loose, not complete adjusted, and I would like they to offer the optometrist check service too. Overall, great price for a really nice new look 🤓 Thank you!”

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Posted 2 years ago

We're delighted to hear that you had a good IOLLA experience Natacha! It’s totally normal for a new pair of glasses to feel a little looser than the one on the shelf, once the lenses have been fitted. We'd love to see you back in our showroom any time to get your lovely new glasses fitting perfectly

Posted 2 years ago

“Friendly, helpful staff. Good choice of frames. Excellent value.”

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Posted 2 years ago

We're delighted you had a great IOLLA experience Lesley! Thanks for the lovely review

Posted 2 years ago

“I love my IOLLA glasses, I’ve had so many compliments since I got them. The whole experience was so seamless.”

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Posted 2 years ago

Thanks so much for your review! We are delighted to hear that you're happy with your new glasses!

Posted 2 years ago

“I receive excellent service from Jayne in the Glasgow city centre shop. She gave me lots of suitable suggestions to match my specific requests for the 2 pairs of glasses I required and gave assistance in what suited my face shape. Jayne was also very attentive when I picked up my glasses and required minor adjustments to the frames. The whole process was very friendly, enjoyable, swift and efficient. Getting lots of compliments on my new look.”

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Posted 2 years ago

Thank you so much for your reply! We are thrilled to know that you had such a great experience with our team and will make sure we pass on your feedback to them!

Posted 2 years ago

“I came to Iolla because of the reviews I saw in the Edinburgh page on Reddit. I appreciate the simplicity of the purchase process and also the friendliness and knowledge of the staff in the store. I’ve just spent 3 weeks using my first ever prescription sunglasses and I love them.”

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Posted 2 years ago

Thanks so much for your review! We love hearing that you had a great experience and are enjoying your new prescription sunnies!

Posted 2 years ago

“I love my IOLLA glasses - they look amazing and the customer service was also fantastic. I have quite a high prescription and unlike most other places they didn’t charge me a penalty for this for thinning, etc which is unheard of to me! Have been recommending to anyone that wears glasses!”

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Posted 2 years ago

Thank you so much for your review! We're so glad to hear that you had a great experience with IOLLA and love your new glasses.

Posted 2 years ago

“A pleasure to deal with, I'm so pleased that I chose IOLLA for my new glasses. Super designs and great value! A big thank you to the staff at IOLLA's Manchester shop for their attention to detail and outstanding customer service. I'm calling in again tomorrow to chose a second pair!”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience in our Manchester showroom and love your new glasses!

Posted 2 years ago

“Very friendly and efficient. Helpful across all aspects. Fast delivery. Good quality. Cannot fault.”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“I love the range of styles on offer at Iolla. The staff are helpful and not pushy. Ordering involves responding to an email with your prescription but it was easy to do. The glasses were ready to pick up when they said they would be. I have had lots of compliments.”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

IOLLA is rated 4.9 based on 5,074 reviews