IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great choice of frames, I now have two pairs. Friendly and helpful staff. I'll be back.”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Excellent service - friendly, warm, knowledgeable and efficient. I'm looking forward to returning shortly to order prescription sunglasses”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Great frames and lovely staff!”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Very happy with my glasses”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you love your new glasses!

Posted 2 years ago

“Awesome. Even more awesome than before. In fact it was an Awesome experience.”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Great choice of frames, excellent friendly staff, great prices and service”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 2 years ago

“Great pair of glasses, light frame and excellent customer service. I accidentally selected the wrong colour and they were able to change my frame (keeping the same lenses). All round positive experience and I will be returning if my prescription changes.”

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Posted 2 years ago

Thank you for your review! We're so sorry to hear you had a great experience with IOLLA and love your new glasses!

Posted 2 years ago

“Such a great range of beautifully designed glasses that will not cost you a fortune! Very pleased with my choice and I am already thinking of getting another pair soon :) Also, very lovely staff at the Glasgow West End branch. Thank you!”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 2 years ago

“The staff are extremely helpful and have so much time and patience for there customers”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Real customer care, with attention to detail from Nat in Manchester branch to ensure my glasses were a perfect fit.”

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Posted 2 years ago

Thank you for your review! I'll be sure to pass your kind words onto Nat as I know she'll be delighted to hear!

Posted 2 years ago

“Fast efficient and friendly service and the glasses are great.”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“I'm really happy with my experience with iolla. I bought glasses from them last year, and they had my prescription saved, so it was really easy to pick out some sunglasses and complete my order instore. The staff were really helpful.”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA and love your new sunglasses!

Posted 2 years ago

“Cool glasses, really cheap and the staff were so helpful”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 2 years ago

“Love the chilled vibe of the shop, so relaxing to allow you to try on various designs and see what suits you. Staff also know when to step back and when to interact, not all shops do this and can put you off.”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Excellent value and service.”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Staff was really excellent and helped with all queries we have raised and iOLLA is having lots of designs with good quality”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“All round a very good experience. from visiting the showroom and.selecting frames. till delivery within time given and now wearing my new glasses”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 2 years ago

“Excellent service with prompt delivery. Helpful assistant when purchasing. Sunglasses and prescription are a perfect fit .”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 2 years ago

“Great service from branch staff and online - glasses came very quickly - very happy with my frames”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 2 years ago

“Such a great shopping experience at iolla in Edinburgh! Got my glasses ordered quickly, they arrived in awesome packaging and they look great on! Affordable and stylish - can’t beat that.”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 2 years ago

IOLLA is rated 4.9 based on 5,074 reviews