IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really helpful, friendly staff. No pressure, just good service, a great range of frames and excellent prices.”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Excellent service in the St James Quarter outlet. Delivery was as promised. Nice frames and lenses.”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“The easiest pair of glasses I've bought in my past 17 years of wearing them! The two women who worked in the Manchester office when I wandered in after work one evening were absolutely incredible; giving me enough time to browse for myself while being there to offer advice and have a laugh about how seriously we take glasses shopping. I found a pair I liked and would usually go and mull it over at home, but after finding out they could order them for me there and then - even phoning my opticians to get the details, it was an easy decision to just get it sorted there and then.”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience in the Manchester showroom!

Posted 2 years ago

“Quality stylish glasses at a sensible price…Highly recommended 👍”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you love your glasses!

Posted 2 years ago

“Discovered Iolla on a visit to Edinburgh and loved the concept. Made a return visit just to buy some glasses. Seamless experience, great in house and online customer service, really happy with the purchase and the prices. We will be back and have already recommended to friends.”

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Posted 2 years ago

Thank you for your order with IOLLA! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 2 years ago

“My 4th pair. Multifocals - never any issues. The Manchester store is pure Joy to visit!”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you love your IOLLAs!

Posted 2 years ago

“I definitely recommend IOLLA to anyone who intends to buy glasses.”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Staff incredibly helpful, knowledgeable and friendly. Outstanding service all round.”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had great experience with IOLLA!

Posted 2 years ago

“Great product, the staff in the shop were extremely helpful and knowledgeable. Couldn't have received better service. Thank you Glasgow team”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“excellent no- nonsense service and super varifocal lensed spectacles - very highly recommended. I am going to order another pair.”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“nice range to choose from and more importantly really good quality varifocal lenses.”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you love your new glasses!

Posted 2 years ago

“The selection and service in store was the best I’ve had when picking a new pair of glasses, already looking at sunglasses for the summer.”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Excellent experience from start to finish. Lovely friendly staff, relaxed, modern shop and easy sales process and delivery. I would highly recommend. Special shout out to Laura. She was so knowledgeable about the products and guided me in the right direction very quickly. Brilliant service.”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 2 years ago

“Excellence from start to finish”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Great service. Quite. Polite staff. Great.”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you've had a great experience with IOLLA!

Posted 2 years ago

“I have may pairs of Iola glasses from Prescription sunglasses to traditional glasses and I love them. I love the large verity of frames that are on offer and recommend to friends and family but also all my clients I see at work. 💕”

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Posted 2 years ago

Thank you for your review and recommendations! We're so happy to hear you love your new glasses!

Posted 2 years ago

“LOVE my new glasses ! after having horrendous service at specsavers i came here , the atompshere was so welcoming by the staff who let me try on nearly every pair of glasses, did not feel rushed and the lady helped me pick between 3 pairs as i was undecided. Fantastic value for money i will never go to any other place now .Cant thank staff enough and the process is so quick and received my glasses in a week in a lovely box. I keep telling people to come here and will encourage anyone who wears glasses to What a bargain £85 for all glasses ! 10/10 for me”

IOLLA 5 star review on 14th February 2023

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Posted 2 years ago

Thank you for your review and recommendations! We're so happy to hear you had a great experience with IOLLA and love your new glasses - looking great in your Patersons!

Posted 2 years ago

“Iolla have been amazing - I ordered a pair of glasses from them but it transpired that my optician had provided the wrong prescription. Iolla stayed onside and in contact throughout the lengthy back and forth I had with said opticians and made sure that once the prescription issue was resolved the lenses were redone, with no additional charge. Just a great experience from start to finish when dealing with Iolla's online customer service team and their friendly staff in their Edinburgh store. Thanks again!”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you've had a great experience with IOLLA and your glasses are now up and running!

Posted 2 years ago

“Staff in the Manchester store were so approachable, friendly and helpful, not 1 question went unanswered. I love the simplistic concept behind this brand , one price all in . Definitely left after my purchase feeling I wasn’t ripped off , not nasty add-ons and confident IOLLA would deliver. They did , I’m happy . Two wonderful girls/staff”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 2 years ago

“The team at IOLLA surpassed my expectations… excellent advice and help from the Finnieston crew. Quality, modern and stylish design frames and half the price of varifocals I bought at M&S last year. I’ll be returning to get some sunglasses before summer arrives. 10/10”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA and love your new glasses - looking great in your Inglis!

Posted 2 years ago

IOLLA is rated 4.9 based on 5,074 reviews