IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

Visit Website

IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great glasses, better varifocals and occupational lenses than I’d had before. Cool style, a lovely shop, helpful, friendly staff and a turn around within what I was told. Very happy with my new specs!”

Helpful Report

Posted 2 years ago

So happy to hear that you had a great experience with IOLLA and are loving your new glasses!

Posted 2 years ago

“Glasses Excellent (2 Pairs) - Staff in Glasgow Branch Excellent (always cheery and happy)”

Helpful Report

Posted 2 years ago

Thank you so much for your review Craig! I will pass on your lovely feedback to our team

Posted 2 years ago

“Staff in store were very helpful - great service”

Helpful Report

Posted 2 years ago

Thank you for your review! We will be sure to let our team know how much you enjoyed your experience!

Posted 2 years ago

“Great glasses quick and easy”

Helpful Report

Posted 2 years ago

Thank you for your review! Glad you enjoyed your experience with us

Posted 2 years ago

“The girls were very helpful & patient, thank you.”

Helpful Report

Posted 2 years ago

Great to hear you had a lovely experience with IOLLA, will pass on your feedback to our team!

Posted 2 years ago

“always amazing i would not shop eny where els always been happy with the service”

Helpful Report

Posted 2 years ago

Thank you so much for your review and so delighted to hear that you had a great experience at IOLLA.

Posted 2 years ago

“excellent service all round!”

Helpful Report

Posted 2 years ago

Thanks so much for your review! Glad to hear you had a great experience at IOLLA

Posted 2 years ago

“My nose page and spectacle legs required adjustments Both assistants were very friendly and helpful and the adjustments were done on a few minutes”

Helpful Report

Posted 2 years ago

Thank you so much for your review! Also lovely to hear that our adjustment service helped to get the perfect fit for your glasses

Posted 2 years ago

“I recently had to replace my glasses due to theft! My new glasses arrived but unfortunately they were a bit loose. Organised to have them tightened. Very good service”

Helpful Report

Posted 2 years ago

Thank you for your review. Great to hear that our adjustment service helped the fit of your new IOLLA glasses!

Posted 2 years ago

“Very pleased with the Iolla experience. They were friendly and expedited the process to fit my needs. The glasses are also fantastic!”

Helpful Report

Posted 2 years ago

Delighted to hear that you had such a great experience at IOLLA and are loving your new glasses!

Posted 2 years ago

“Delighted”

Helpful Report

Posted 2 years ago

Great to hear you're happy with your new IOLLA glasses!

Posted 2 years ago

“Very friendly , competent staff in the shop and delivery was perfect. Excellent range of glasses and delighted with my purchases. Thank you.”

Helpful Report

Posted 2 years ago

Thank you so much for your review! Great news to hear that you're loving your new IOLLA glasses.

Posted 2 years ago

“Great service in the Glasgow store, and the glasses arrived on time. No issues at all!”

Helpful Report

Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Had a fantastic experience at Iolla. Was so easy with the help of lovely experienced staff. Glasses posted out and I love them. Will be back to get some sun glasses before the summer. Can not recommend this service enough and the price is absolutely right.”

Helpful Report

Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 2 years ago

“I found IOLLA on instagram and loved the variety of trendy frames that were on offer. I couldn't believe that the frame, lenses etc were included in the one price. I love that there is no hidden charges for thinning etc. I live in Newcastle but visit Edinburgh often so popped in the shop, chose my frames and ordered them to be delivered to my home. The staff were great and super helpful. I received my glasses a couple of weeks later and I am sooooo pleased with them, the quality is superb! Super impressed with the thinning as well, best ive had in glasses yet. I will be buying more!”

Helpful Report

Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 2 years ago

“Quality glasses provided by a great team. Style and presentation of the glasses is well worth the price and you get more than what you’re paying for. Staff are nice and friendly and offer expert help which helped me pick the right frames for me.”

Helpful Report

Posted 2 years ago

Thank you for your review! We're so happy to hear you've had a great experience with IOLLA and love your new glasses!

Posted 2 years ago

“Very happy with my new specs. They arrived on time at the shop and were adjusted with no fuss. Wonderful service - a very decent price - and a very wearable design.”

Helpful Report

Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Excellent, friendly service, love my glasses. Thank you. A very efficient process. My only minor negative was not being told when ordering about the potential to take advantage of the express option. Ill be coming back and have recommended. Thanks Dave”

Helpful Report

Posted 2 years ago

Thank you for your review and feedback! We're so happy to hear you had a great experience and love your new glasses!

Posted 2 years ago

“Great glasses at a good price”

Helpful Report

Posted 2 years ago

We're delighted to hear you had a great IOLLA experience Ian! Thanks for this lovely review

Posted 2 years ago

“Excellent choice, great prices and excellent service. Can't fault Iolla”

Helpful Report

Posted 2 years ago

We're delighted to hear you had a great IOLLA experience Helen! Thanks for this lovely review

Posted 2 years ago

IOLLA is rated 4.9 based on 5,074 reviews