IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful staff. Extremely friendly, happy and helpful. Good advice. A nice experience.”

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Posted 2 years ago

We're so pleased to hear you had a great IOLLA experience Raymond! Thanks for this lovely review

Posted 2 years ago

“The order process was straightforward with clear instructions given on how to enter my prescription and measure the distance between my pupils. I received my prescription glasses within 10 days and I am delighted with the quality of the glasses plus they fit perfectly.”

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Posted 2 years ago

We're so pleased to hear you had a great IOLLA experience Jayne! Thanks for this lovely review

Posted 2 years ago

“Excellent service, and the glasses are perfect.”

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Posted 2 years ago

We're so pleased to hear you had a great IOLLA experience Emma! Thanks for this lovely review

Posted 2 years ago

“What a find! A friend recommended Iolla and in fact came with me to choose frames. What a joyous experience from start to finish. I love my new glasses and sunglasses and at that price the concept of glasses accessorising different outfits becomes much more possible. Happy camper 😃”

IOLLA 5 star review on 23rd February 2023

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Posted 2 years ago

You look fantastic in those Hoys Jacqueline! We're so pleased to hear you had a great IOLLA experience. Thanks for this lovely review

Posted 2 years ago

“From start to finish I’ve had a great experience. In store, online customer service and the final product are 5 stars!!”

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Posted 2 years ago

We're so pleased to hear you had a great IOLLA experience Fraser! Thanks for this lovely review

Posted 2 years ago

“Great quick service and friendly prompt support when I had a few questions. Love my glasses”

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Posted 2 years ago

We're so pleased to hear you had a great IOLLA experience Elaine! Thanks for this lovely review

Posted 2 years ago

“Great customer service both online and in-store.”

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Posted 2 years ago

We're so pleased to hear you had a great IOLLA experience Kirsten! Thanks for this lovely review

Posted 2 years ago

“I had a fantastic experience in the St James Quarter store. Good selection of glasses and the member of staff who helped me was attentive and just really, really lovely. Glasses were posted to my house rather than having to collect and fit really well. One pair is slightly tight behind the ears but this can easily be rectified. Highly recommend, affordable and pretty eyewear. Will be going back for sunglasses soon!”

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Posted 2 years ago

We're so pleased to hear you had a great IOLLA experience Michelle! I'll be sure to pass your kind words onto our team in St James Quarter, I know they'll be delighted. Thanks for this lovely review

Posted 2 years ago

“Yet another smooth experience with iolla”

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Posted 2 years ago

We're so pleased to hear you had a great IOLLA experience Nick! Thanks for this lovely review

Posted 2 years ago

“Brilliant experience, good quality, reasonably priced glasses which arrived on time and fit perfectly. Great customer care in store and attention to detail in making sure you get the right glasses for you.”

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Posted 2 years ago

We're so pleased to hear you had a great IOLLA experience Heather! Thanks for this lovely review

Posted 2 years ago

“Only wanted a glasses case but as usual efficient and helpful staff”

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Posted 2 years ago

We're so pleased to hear you had a great IOLLA experience Janice! Thanks for this lovely review

Posted 2 years ago

“Great service from Kirsty and great products. Highly recommended.”

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Posted 2 years ago

We're so pleased to hear you had a great IOLLA experience Alan! Thanks for this lovely review

Posted 2 years ago

“Very helpful, quick resolution to my issue”

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Posted 2 years ago

We're so pleased to hear you had a great IOLLA experience Ben! Thanks for this lovely review

Posted 2 years ago

“Staff very pleasant and knowledgeable and gave excellent service”

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Posted 2 years ago

We're so pleased to hear you had a great IOLLA experience Margaret! Thanks for this lovely review

Posted 2 years ago

“Very efficient- staff very helpful & a wonderful selection of frames. Cost exceptional”

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Posted 2 years ago

We're so pleased to hear you had a great IOLLA experience Grace! Thanks for this lovely review

Posted 2 years ago

“Really great, speedy service”

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Posted 2 years ago

We're so pleased to hear you had a great IOLLA experience Laura! Thanks for this lovely review

Posted 2 years ago

“Great range of frames & colours. Delivery according to the (quite short) schedule. Pricing very reasonable, even for my varifocals with astigmatism correction. Will really buy from Iolla again & would highly recommend”

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Posted 2 years ago

We're so pleased to hear you had a great IOLLA experience Maeve! Thanks for this lovely review

Posted 2 years ago

“Great service - The glasses are ideal . The price was very very reasonable”

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Posted 2 years ago

We're so pleased to hear you had a great IOLLA experience Patrick! Thanks for this lovely review

Posted 2 years ago

“Staff very efficient and friendly , g stylish glasses reasonably priced.”

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Posted 2 years ago

We're so pleased to hear you had a great IOLLA experience Ellen! Thanks for this lovely review

Posted 2 years ago

“Great glasses Great service Great price”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

IOLLA is rated 4.9 based on 5,074 reviews