IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, new booking system works even better than pre-COVID. No waiting, personal attention. My second pair and not my last.”

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Posted 5 years ago

Thank you for your review Anthony. We're so happy to hear you had a great experience with IOLLA!

Posted 5 years ago

“My first pair of glasses and i am more than delighted with the whole experience and love my new glasses. I just want to say that Sara in the West End showroom is an asset to your company and she left a great impression. Really brilliant.”

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Posted 5 years ago

Thank you for your review Michael! I've passed your kind words onto Sara and she is delighted - we agree that she is excellent!

Posted 5 years ago

“Love my glasses. Staff were very professional and in our current situation this was strange. Would definitely recommend this opticians. Thanks”

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Posted 5 years ago

Thank you for your review Linda. We're so happy to hear you had a great experience with IOLLA!

Posted 5 years ago

“Lovely frames had lots of complements very helpful friendly staff will definitely be back 😀”

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Posted 5 years ago

Thank you for your review Pauline. We're so happy to hear you had a great experience with IOLLA!

Posted 5 years ago

“Delighted with new glasses and great price”

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Posted 5 years ago

Thank you for your review Maryjane. We're so happy to hear you love your new glasses!

Posted 5 years ago

“Fantastic service from start to finish. Staff in the shop were knowledgeable and friendly. Gave great advice and I felt confident in my purchase. Follow up email kept me up to date with delivery times. Would highly recommend.”

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Posted 5 years ago

Thank you for your review Paula. I'll be sure to pass your kind comments onto the West George Street team as I know they'll be delighted to hear!

Posted 5 years ago

“Fantastic service from Iolla again! With a huge range to pick from and incredibly helpful staff, I will always highly recommend them.”

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Posted 5 years ago

Thank you for your review Susan. We're so happy to hear you had a great experience with IOLLA!

Posted 5 years ago

“Great , safe shopping experience, efficient staff and value for money products , delivered in the time frames promised”

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Posted 5 years ago

Thank you for your review Fiona. We're so happy to hear you had a great experience with IOLLA!

Posted 5 years ago

“excellent service and cool glasses! i will return again”

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Posted 5 years ago

Thank you for your review Rachel. We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 5 years ago

“Very good value for money & great service”

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Posted 5 years ago

Thank you for your review Susan. We're so happy to hear you had a great experience with IOLLA!

Posted 5 years ago

“I found the whole experience super slick and easy. Visiting the store in Stockbridge was well managed and friendly - a difficult balance to achieve in these covid times!”

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Posted 5 years ago

Thank you for your review Justin. I'll be sure to pass your kind comments onto the Stockbridge team as I know they'll be delighted to hear!

Posted 5 years ago

“I got prescription sunglasses. There was plenty of choice and the staff were very helpful. £75 for prescription glasses, with UV and thin lenses is really good value. And they arrived within a week which was great as it was in time for a holiday.”

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Posted 5 years ago

Thank you for your review Harry. We're so happy to hear you had a great experience with IOLLA and love your new sunglasses!

Posted 5 years ago

“Very pleasant experience going in to have my glosses adjusted.”

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Posted 5 years ago

Thank you for your review John. We're so happy to hear you had a great experience with IOLLA!

Posted 5 years ago

“Great service!”

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Posted 5 years ago

Thank you for your review Martyna. We're so happy to hear you had a great experience with IOLLA!

Posted 5 years ago

“During lockdown I broke my Iolla glasses irreparably so I took them into the Glasgow city centre store to be fixed. Long story short the frame was slightly different size wise from my previous one so I got a whole new pair! Really pleased with the service fantastic customer experience.”

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Posted 5 years ago

Thank you for your review Devon. We're so happy to hear you had a great experience with IOLLA!

Posted 5 years ago

“I popped into the Finnieston store on a Sunday on the off chance of a walk in slot and the staff could not have been nicer. So helpful and friendly and I was ordering a second pair of prescription glasses so once I picked my frames it was a straightforward process. Glasses were posted straight to my home address really quickly. Very happy”

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Posted 5 years ago

Thank you for your review Gillian. We're so happy to hear you had a great experience with IOLLA! I'll be sure to pass your kind words onto the Finnieston team as I know they'll be thrilled to hear.

Posted 5 years ago

“Great selection of styles and staff very helpful but not pushy. Great service!”

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Posted 5 years ago

Thank you for your review Eilidh. We're so happy to hear you had a great experience with IOLLA!

Posted 5 years ago

“Superb. Lovely staff; friendly, honest, efficient and knowledgable. Glasses arrived on time and the price and design are unbeatable.”

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Posted 5 years ago

Thank you for your review Marc. We're so happy to hear you had a great experience with IOLLA! We'll be sure to pass your kind words onto the Stockbridge team as I know they'll be delighted to hear.

Posted 5 years ago

“Brilliant service from start to finish and great one to one service .. I love my glasses and will definitely be using Iolla again and would definitely recommend to friends and family and anyone ... why pay high street prices when you can have Iolla glasses at half the price and a great choice ... brilliant”

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Posted 5 years ago

Thank you for your review Lynn. We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 5 years ago

“The staff at iolla were super friendly and I’ve got a lovely new pair of glasses 🤓”

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Posted 5 years ago

Thank you for your review Stuart. We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 5 years ago

IOLLA is rated 4.9 based on 5,074 reviews