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Internet-Ink Reviews

4.8 Rating 17,037 Reviews

97 %

of reviewers recommend Internet-Ink

Company Reviews

4.8

Based on 17,037 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Internet-Ink:

Internet-ink.com are the ink experts. Buy your cheap printer ink cartridges, laser toner cartridges and writing pens from their secure online store. Internet-ink offer fast free delivery with all orders on inkjet supplies and laser consumables. For great deals and savings on original and compatible cartridges, visit the website now. We stock brands from Epson, HP, Canon, Parker, Waterman and many more. If you need help or support call 0800 612 0874 or 0115 937 1520 and talk to our printer cartridge experts.

Visit Website

Email:

support@internet-ink.co.uk

Location:

PO Box 475,
Lymington
Hampshire
SO41 1GN

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Internet-Ink 5 star review on 18th March 2021

Internet-Ink 5 star review on 18th December 2020

Internet-Ink 5 star review on 18th December 2020

Internet-Ink 5 star review on 19th November 2020

Internet-Ink 5 star review on 19th November 2020

Internet-Ink 3 star review on 14th March 2019

Matthew Goddard

Internet-Ink 3 star review on 14th March 2019

Matthew Goddard

36

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wow this took a long time to be shipped! Just had email to say it’s coming, had forgotten about.”

Posted 5 years ago

Dear Ms Smith, Thank you for taking time to leave your review. At Internet-Ink, we understand that timely delivery is extremely important to you and we want you to receive the very best service possible, therefore please accept my apologies on behalf of Internet-Ink Team for a delay in dispatching your order placed on the 20th December 2018, however our office closed on 20th December 2018 for the festive period and re-opened again on 02.01.2019 as stated on the invoice you would have received via email. I can see though that your particular order was dispatched on the same day the office re-opened after the festive period. To make it as fair as possible we process all orders in the order they are received in unless express delivery option has been selected, however do have a number of express delivery options available which are always displayed at the checkout. I hope that I have been able to provide you with all of the information that you require but if I can be of any further assistance to you, please don’t hesitate to get back in touch. Kind Regards, Internet-Ink Team

Posted 5 years ago

“normally VG site, but this time found it garbled 2 or 3 times... BUT got in OK ... 3rd time lucky!! got what I wanted.... any queries very promptly answered... good , quick delivery.... THANKS”

Posted 5 years ago

“After installing my Internet inks cartridges my Epsom printer said “didn’t recognise cartridges” . I’ve had this problem before but at least I got about three quarters of use from them. I’v now bought a new printer and will use Epson inks as the quality is better for photos and at least the cartridges will be recognised!”

Posted 5 years ago

Dear Mr Burke, Thank you for taking time to leave a review. Our records show that we have not been contacted regarding any issues with the cartridges from this particular order #4770845. It is very disappointing to hear you are experiencing recognition issues with the cartridges purchased from ourselves, this is certainly very unusual as all cartridges we supply undergo several stages of rigorous testing procedures to meet our quality requirements, and we pride ourselves on supplying highest quality cartridges available and take great care in ensuring that all compatible cartridges come with the latest version microchips to prevent any recognition issues. Having checked your account we note that you have placed 2 orders with us in the last couple of months for 2 different series compatible Epson ink cartridges. To enable us to look into this further for you, could we please ask you to contact us at your earliest convenience on 0800 612 0874 quoting your order number 4770845 and your Epson printer model number, alternatively please email as at support@internet-ink.co.uk Please rest assured that all our cartridges come with a 12 months warranty for your peace of mind, therefore we will certainly provide you with our freepost returns label to enable you to return the cartridges to us for either a full refund or replacement cartridges. Our offices are open Monday to Thursday 8.30am-5pm and Friday 8.30am-2.30pm excluding Bank Holidays. We hope that we have provided you with all the information you require, and we look forward to hearing from you shortly. Kind Regards, Internet-Ink Team

Posted 5 years ago

“I had assumed that I could simply insert the ink cartridges in the printer. There was not hint that a reset would be needed. Consequently I have not used them.”

Posted 5 years ago

Dear Mr Rushbrook, Thank you for taking the time to leave a review. Our records show that we have not been contacted regarding any issues with this particular order #4784511 placed for a Compatible Epson 33XL T3351-T3364 Ink Cartridge Multipack of 4 ink cartridges. Having looked into this further I can also confirm that the installation & reset instructions were sent with the cartridges you have purchased from us simply because we value our customers' time, therefore we try to ensure customers are aware of the correct reset procedure should this be necessary, though most printers accept compatible cartridges straight away with no issues at all. Furthermore, all cartridges are covered by 12 months warranty for your peace of mind. Should you wish to discuss this further or arrange a return of your unwanted cartridges, please simply contact our customer support team on 0871 288 4549 or email us at support@internet-ink.co.uk - we will be more than happy to assist you further. Thank you. Kind regards Internet-Ink Team

Posted 5 years ago

“The ease of ordering the ink, but the time "First class mail" I should of received the ink next day after placing order, that is "First class mail"”

Posted 5 years ago

Hello Richard Thank you for taking the time to leave us a review. Royal Mail aim to deliver 1st Class post the next working day but it is not guaranteed. We aim to dispatch your order within 1-3 business days, more often than not we dispatch within 24 hours. Apart from the delay in the arrival of your parcel I do hope that you are pleased with the rest your experience with Internet Ink. If ever you encounter a problem or you would like to make an enquiry please do not hesitate to contact us on our freephone support line; 08006120874 Thank you Kind Regards Wendy Support Team

Posted 5 years ago

“I have used you before with no problems. This time i saw you were offering bank15 as a discount. Having logged in I tried this code and my give me 10 and neither worked. So it's full price. My only hope is I hav'nt paid for 2 lots in the turmoil. I will wait and see.”

Posted 5 years ago

Thank you for leaving us a review, I am sorry to hear that you had been unable to apply a discount to your order. Having looked in to this for you it would appear that the code's hadn't been correctly applied to your order however I have now refunded you the difference back on to your chosen payment method therefore as the issue has now been resolved, we'd greatly appreciate it if you'd consider revising your review to give an accurate reflection of your experience with us. Thank you. Kind Regards, Kirsty

Posted 5 years ago

“Terrible ink cartridges, didn’t last more than a week”

Posted 5 years ago

Thank you for taking the time to leave a review. Our records show that we have not been contacted regarding any issues with this order. All of our cartridges are covered by our 12-month warranty. Please call our support team on 0800 612 0874 who will be happy to assist. Our offices are open Monday to Friday from 8.30am to 5pm, excluding bank holidays. Kind regards Internet-Ink

Posted 5 years ago

“Cannot say that I'm happy when the ink cartridges will not work in my printer”

Posted 5 years ago

Thank you for taking the time to leave a review. All of our cartridges are covered by our 12-month warranty. I can see that our support team have contacted you regarding this issue and replacement cartridges have been sent. Our support team are on hand to deal with any issues on free phone number 0800 612 0874, Monday to Friday 8.30am to 5pm. Kind regards Internet-Ink

Posted 5 years ago

“Fast service, good product but poor packaging for shipment via mail. My last order was open with contents spilling out. Please make sure the jiffy bag is secure prior to shipping”

Posted 5 years ago

Thank you for taking the time to leave a review. I can assure you that great care is taken when packing our orders and all packages are securely sealed before being handed over to Royal Mail. Unfortunately once our packages are in Royal Mails possession we have no further control over how they are handled. I can only apologies on behalf of Royal Mail that the package arrived damaged. Kind regards Internet-Ink

Posted 5 years ago

“Disappointed by the lack of discount offered, and a long time for delivery,. I hope the high capacity cartridges deliver good value.”

Posted 6 years ago

Thank you for taking the time to leave a review. I can confirm that a 10% discount was applied to this order. The delay to the delivery was down to the adverse weather conditions and Royal Mail having a large backlog of packages, this was unfortunately beyond our control. Kind regards Internet-Ink

Posted 6 years ago

“Speedy service. local supplier.”

Posted 6 years ago

“Good price and delivery time. Disappointed that the ink didn't seem to print many pages before running out.”

Posted 6 years ago

Thank you for taking the time to leave a review. Our records show that we have not been contacted regarding any issues with this order. All of our cartridges are covered by our 12-month warranty. Please call our support team on 0800 612 0874 who will be happy to assist. Our offices are open Monday to Friday from 8.30am to 5pm, excluding bank holidays. Kind regards Internet-Ink

Posted 6 years ago

“I liked the price! Which is just as well as my inks dried out/evaporated in 3 months. I rarely use my colour Canon inkjet for colour mostly as a B&W photocopier. Not good to turn it on and see all the colour ones needed changing with perhaps one small photo in 12 weeks.”

Posted 6 years ago

“Always found Internet Ink very good but the dropped below their usual high standards. allowing me to purchase a set of inks for my Epson printer knowing they had a problem with the black cartridge. I had to purchase a genuine Epson cartridge instead”

Posted 6 years ago

Thank you for taking the time to leave a review. We try to keep ahead of all firmware updates and problems with compatible cartridges at all times, but unfortunately from time to time problems do slip through. Please accept our apologies. Kind regards Internet-Ink

Posted 6 years ago

“Very efficient and prompt service but having said that I often get confused by your discounts which seem to be less than I expected on your invoice you send to me.”

Posted 6 years ago

Thank you for taking the time to leave a review. I'm sorry to hear that the discount on our invoices confuse you, I can confirm that they do calculate correctly, however, your comments have been taken on board. Kind regards Internet-Ink

Posted 6 years ago

“It did not make me happy as I had a lot of trouble with the compatible ink and in the end I had to throw away half the ink as tidied not work. That is why I ordered original HP62 to day. Erik la Cour-larsen”

Posted 6 years ago

Thank you for taking the time to leave a review. Our records show that we have not been contacted regarding any issues with these cartridges. All of our compatible inks are covered by our 12 month warranty and sometimes a simple reset is all that is needed to resolve the issue. Our support team our available Monday to Friday between the hours of 8.30am and 5pm, excluding bank holidays. Please email our support team at support@internet-ink.co.uk Kind regards Internet-Ink

Posted 6 years ago

“Disappointed with ink because it fades rapidly especially on photo paper. Price is attractive but lacking in quality.”

Posted 6 years ago

Thank you for taking the time to leave a review. All of our compatible cartridges are covered by our 12 months warranty and our support team are on hand to assist with any problems on 0800 6120874 between the hours of 8.30am & 5pm Monday to Friday excluding bank holidays. Kind regards Internet-Ink

Posted 6 years ago

“I like the service but I find that the frequency of delivery far outstrips my speed of consumption and I find myself with far more ink than I need.”

Posted 6 years ago

Thank you for taking the time to leave a review. We only send inks as and when you order and pay for them. Kind regards Internet-Ink

Posted 6 years ago

“Prices are good on OEM but I've stopped buying reconditioned 'compatible' cartridges, they never work properly and are more hassle than it's worth.”

Posted 6 years ago

Thank you for taking the time to leave a review. All of our compatible cartridges are covered by our 12 months warranty and our support team are on hand to assist with any problems on 0800 6120874 between the hours of 8.30am & 5pm Monday to Friday excluding back holidays. Kind regards Internet-Ink

Posted 6 years ago

“Should have used my own printer”

Posted 6 years ago

Thank you for taking the time to leave a review. We have not record of you contacting us regarding any issues with this order. Our cartridges are covered by our 12 month warranty, so if there is a problem can you please contact our support team between the hours of 8.30am & 5pm on 0800 612 0874, our offices are open Monday to Friday excluding bank holidays. Kind regards Internet-Ink

Posted 6 years ago

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Internet-Ink is rated 4.8 based on 17,037 reviews