Interflora.ie Reviews

Name: Interflora.ie
Address: Interflora House, Water Gate, Sleaford, Lincolnshire
Rating: 4.52

4.5 Rating 1,823 Reviews

87 %

of reviewers recommend Interflora.ie

Company Reviews

Metrics

4.5

Based on 1,823 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Interflora.ie 5 star review on 19th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The delivery service was perfect but I was bitterly disappointed with the bouquet of flowers. I paid over €80 and it looked like a small bouquet you would pick up in the supermarket for €14.95.”

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Posted 1 month ago

“Still waiting for them to be delivered”

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Posted 1 month ago

“I was unhappy with the bouquet that arrived for my wife because the only flower within the bouquet was lilies. Not a single rose which was disappointing as the picture showed approx 20 different roses.”

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Posted 1 month ago

“Unfortunately the person I ordered flowers for never received them as I think they were sent to the wrong address so currently waiting on a reply on customer service to see what they can do to help me”

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Posted 1 month ago

“The photo of the flowers we sent my friend was nothing like the photo. Hardly any flowers on the arrangement, very disappointed.”

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Posted 2 months ago

“I've been ordering from Interflora for years and I (and the recipients) have always been more than happy with the arrangements delivered. This time not so much. The bouquet looked, for want of a better word, pathetic.”

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Posted 2 months ago

“The Flowers that were created by the crafty Fox in Dublin were very mean and scarce and poorly put together for a dying mother-in law. After I said they were for someone very special. I feel so embarrassed for sending them. The Flowers that were sent to Cork were arranged so beautifully and plentiful my cousin was over the moon with the birthday gift.”

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Posted 4 months ago

“The number of flowers was very low for the price. Id love to hear back on whether this was in error or would be standard for a large bunch?”

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Posted 4 months ago

“Nice flowers and good fast service but such a small bouquet for the price paid - I was shocked (and embarrassed as they were for a colleague leaving work). Never again will I buy unseen!!”

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Posted 5 months ago

Hi Yvonne, I can see my colleague has responded to your email and this has now been resolved. Thank you for taking the time to leave a review. Kind regards, Candice

Posted 4 months ago

“I ordered a beautiful bouquet from the Interflora website for a special birthday gift but what I ordered v’s what was delivered don’t even compare. …see attached pictures”

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Posted 5 months ago

“What my Mam and Dad for Christmas Day got wasn’t as per the pictures advertised. It was just about acceptable as a centre piece but not any way value for money. You have to note that it looks very miserable .Please note that the second picture was the previous bunch of flowers sent to my Mam at the beginning of December for her birthday worth €55. Please compare. I was so disappointed as I couldn’t be with them for Christmas. 😢”

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Posted 1 year ago

Hi Catherine, I am so sorry to hear this. Thank you for taking my call today. All the best Michelle

Posted 1 year ago

“Disappointed. The images online do not represent the bouquets delivered. Whilst the bouquet was beautiful and fresh, it was a far cry from what was advertised/ purchased.”

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Posted 1 year ago

Hi, This is disappointing to hear. If you would like us to look into this please contact us at: Hello@interflora.co.uk or via our website and Live chat link, so that we can look into this for you. If you have a photo that would be grand and would help us to investigate with our florist. Please also state why you were not happy with the flowers. Many thanks Michelle

Posted 1 year ago

“Very frustrating paid for delivery to be there early because I wanted the flower to arrive at the door when she was actually there but instead arrived later when the recipient wasn't home and handed to a neighbour.”

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Posted 1 year ago

Hi Philip, I am very sorry to hear this. I can see that you have contacted us directly and that we have now resolved this issue with you. Kind regards Michelle

Posted 1 year ago

“Poor quality - the flowers didn't look nice- they looked like they were passed their best - and I was a bit embarrassed as they were for a funeral. Very poor - lack of quality for the price. Never again will I purchases from Interflora.”

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Posted 1 year ago

Hi, This is very disappointing to hear. If you would like me to look into this further for you. please head to https://www.interflora.co.uk/page/contact with your order number and a brief description and we will be back in touch. Kind Regards Julia

Posted 1 year ago

“I recently had the unfortunate experience of using Intrafloral's flower service not once, but twice, and both times left me thoroughly disappointed. Despite paying what I considered a hefty sum, the quality of the flowers fell far short of expectations. To make matters worse, when I reached out to their customer service for assistance, I was met with unhelpful responses and little to no effort to rectify the situation. Based on my encounters, I cannot in good conscience recommend Intrafloral to anyone seeking an online flower service. The lack of attention to detail and the dismissive attitude of their customer service team left me baffled and frustrated. As a result, I have decided to take my business elsewhere and will not be utilizing their services again. If you're in need of a reliable and satisfactory flower service, I strongly encourage you to explore other options beyond Intrafloral. It's clear that there are better sources available for ordering flowers online, and I would hate for anyone else to experience the same disappointment that I did.”

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Posted 1 year ago

Hi, Sammy, I am sorry this has happened. If you would like me to look into this further for you, please contact us via our website - https://www.interflora.co.uk/page/contact with your order numbers and an brief description and we will be back in touch. Many thanks Julia

Posted 1 year ago

“I was completely embarrassed when I saw what was actually delivered to my mum for her birthday. Instead a Large size ( 64 euro) of a pretty pink and red roses and carnitions, she got 3 pink roses ( leaves looking wilted~not fesh at all) and 3 carnations with a big bunch of green leaves aorund to make it look bigger. Really disappointed and embarrassing situation!! I will never use your service again!”

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Posted 1 year ago

Hi JSG, This is very disappointing, please contact us if you would like us to look into this for you, email us with your order details or you can contact us via live chat. Email us at hello@interflora.co.uk Best regards Michelle

Posted 1 year ago

“Interflora cancelled my flower deliver the morning of Valentines day, leaving me with no alternatives nor enough time to order something else. It was extremely disappointing. The flowers were to be delivered to to my grieving mother in the absence of my father. I will not use this company again, and would recommend not using them if you want a reliable service.”

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Posted 2 years ago

Hi, I am so sorry to hear you were disappointed .I have sent an email addressing this. Kind regards Pippa

Posted 2 years ago

“Such bad quality. Would not use ever again. 60e for a shocking bunch of flowers delivered to my mother today”

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Posted 2 years ago

Hi Niamh, I am sorry to hear this, please contact us at Hello@interflora.co.uk so that we can look into this for you. Kind regards Michelle

Posted 2 years ago

“I order flowers for my friend for her birthday while I’m over in Australia. Thinking she would receive the lovely flowers as advertised. When really she recieved a small petty version , not remotely similar . Will not use interflora again”

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Posted 2 years ago

Good afternoon, This is disappointing to hear, please contact us at Hello@interflora.co.uk or via our website live chat, so that we can look into this for you. Best regards Michelle

Posted 2 years ago

“I paid €179 for the flowers plus €16 delivery charged. I ordered the most expensive flowers in your website advertisement but my mother received the wrong flowers. I am very disappointed and furious! I am sorry that I ordered to Interflora.”

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Posted 2 years ago

Good afternoon Criselda, I am very sorry to hear of your experience on this occasion and I can see that you have contacted us directly to resolve this. Best wishes, Valerie

Posted 2 years ago

Interflora.ie is rated 4.5 based on 1,823 reviews