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Interflora.ie Reviews

4.5 Rating 1,728 Reviews
87 %
of reviewers recommend Interflora.ie
4.5
Based on 1,728 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
You did not deliver the flowers as per the website, not the same
Helpful Report
Posted 2 years ago
Hi Kevin, thank you for taking the time to fill out the survey. If you would like us to look into this, please email us at hello@interflora.co.uk advising your details, kind regards, Ruth
Posted 2 years ago
Order was never delivered
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Posted 3 years ago
Hi there, thank you for taking the time to leave us a review. I'm so sorry your gift didn't arrive. I can see you have been in contact with us directly and this has been resolved. Many thanks, Hayley.
Posted 3 years ago
Flowers delivered .not what we ordered .very disappointed.
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Posted 3 years ago
Good Afternoon Catherine, I am sorry to hear of your experience on this occasion. If you would like us to investigate this for you, please contact us at interflora.ie/contact with your order number and confirmation of your query. Kind regards Jo.
Posted 3 years ago
Flowers were horrendous, like something you'd get in a garage for a tenner, certainly not worth 70 quid.
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Posted 3 years ago
Flowers did not arrive on time even though had an email stating flowers had been delivered. I had to contact via email and flowers arrived DPD. Not use interflora again.
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Posted 3 years ago
I'm so sorry a mistake was made with your delivery. An email has been sent to you in response to this. Kind regards, Linda
Posted 3 years ago
Received wilted flowers after paying €80, ruined the birthday surprise for my elderly mother. After being a loyal customer over many years. No response from customer service.
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Posted 3 years ago
Thank you for your feedback. I am sorry to hear this and can confirm that an email has been sent to you in response. Kind regards, Linda
Posted 3 years ago
Ordered an autumn lily bouquet, specifically as my wife doesn't like roses and wanted the autumn colours,... Received a pink bouquet filled with different roses. Awful looking thing. Which was dead in 2 days.
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Posted 3 years ago
Dear Iain, I'm sorry you were disappointed with the content in your 'florist's choice' bouquet. As our flowers are guaranteed for 7 days I have sent you an email to address that issue. Best wishes, Linda
Posted 3 years ago
The flowers received were absolutely not worth €50. Nowhere near as nice as picture advertised. Very disappointed.
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Posted 3 years ago
Hi Shanara, I'm sorry you were disappointed with the flowers. I have sent you an email with our apologies. Best wishes, Linda
Posted 3 years ago
I sent flowers using your international service on Weds 8th September to date they have not arrived I have been in touch with your customer service personnel Today is 12th Sept flowers still not have arrived I am really very disappointed they were for a special occasion Mary O Callaghan
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Posted 3 years ago
Hi Mary, sorry to hear about the experience you had. I can see that you have contacted our care team directly regarding this now. Thanks for letting us know. Best wishes Stacey
Posted 3 years ago
Thank you for such amazing bouquet I bought them for my sister’s 60th birthday and I must say she was extremely delighted with them. I would use inter flora again in the future , thank you again so much
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Posted 3 years ago
Thank you for your feedback Jennifer, I am glad that she was delighted. Best wishes Michelle
Posted 3 years ago
Flowers lovely, paid €15 for delivery between 8am and 12pm, flowers came late unfortunately
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Posted 4 years ago
Hi Sean, I am sorry to hear this. I can confirm I have sent yourself an email. Kind regards, Amy
Posted 4 years ago
I got no email or text message to say my flowers had arrived
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Posted 4 years ago
Hi Amy, sorry to hear about this. I can see that my colleague has replied to your email regarding the the issue. Best wishes Stacey
Posted 4 years ago
Order cancelled. Complimentary bouquet promised by way of apology never materialised. Refunded but second incident of poor service
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Posted 4 years ago
I was so disappointed with the appearance of the flowers. I picked a Spring flower Box. The fee was €52 including delivery. The bouquet was very mean looking, very little colour and the white flowers looked like they were dying. I wont use this service again. I'll ring a florist in the location instead.
Interflora.ie 1 star review on 24th February 2021
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Posted 4 years ago
Hi Aisling, sorry to hear you were disappointed. I have sent you an email regarding the issue you have raised. Thanks for letting us know. Best wishes Stacey
Posted 4 years ago
Not happy with the flowers, my sister in law had to get back on to the shop that delivered them , very dissatisfied with the service.
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Posted 4 years ago
The flowers were very small for the price paid. Very disappointed.
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Posted 4 years ago
The vase was missing from the delivery. Very disappointed with the amount of flowers too.
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Posted 4 years ago
Hi very disappointed I have sent two emails to your support email and no one has come back to me her a change in an order I want delivered on Nov 4th. Can someone revert to me?????????
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Posted 4 years ago
Good morning, on the 23rd I ordered flowers to be delivered as a birthday surprise for my Aunt. The total including delivery was €50 and what she sent me that arrived for her were very disappointing. There was nothing but green stems and leaves covering the whole bouquet, hardly any flowers. For the price of what I paid it just wasn’t good enough. They were meant to be in a pretty gift box, there was no gift box, the flowers were sitting in a canvas material bag then placed into the arbour blooms bag. No attention to detail, nothing. My order number was IN324767257 Vanessa Byrne
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Posted 4 years ago
Yous sent an email to the person who was getting the flowers wasn’t much of a surprise
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Posted 4 years ago
Interflora.ie is rated 4.5 based on 1,728 reviews