Interflora.ie Reviews

Name: Interflora.ie
Rating: 4.54

4.5 Rating 1,645 Reviews

88 %

of reviewers recommend Interflora.ie

Company Reviews

Metrics

4.5

Based on 1,645 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Interflora.ie 5 star review on 16th January 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Anytime I order a particular item it's always changed as it's not available. The service is good but availability of items is not good.”

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Posted 4 years ago

“Terrible, flowers look practically dead and delivery man came to a dog under his arm and then made me stand at the door while he ran back to car to get my delivery took him like 15 min cos his trying hold a dog and make delivery just a joke to be honest won’t use again”

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Posted 4 years ago

“The delivery was not accepted by the recipient due to the state of the flowers. Inter flora have made no contact to apologise or arrangements to send replacements”

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Posted 4 years ago

“very bad experience. the tracking does not work. Its a ghost company, but I have paid a annual shipping subscription, so I use them.”

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Posted 4 years ago

“I was sending a friend flowers to mark the anniversary of her husband's death. The date was very important but I discovered the day after the anniversary the flowers hadn't arrived. I checked email (not something I do every day) and discovered I'd been contacted 3 days previously about one stem that wasn't available. So what! The date was the important thing. I rang the UK to get it sorted the following morning and the flowers got delivered. But then I discovered another email saying the flowers wouldn't be delivered till they had a number for the recipient. I cannot credit in this digital age how something could have been so badly managed. I was very disappointed in the service and am on the lookout for a new provider.”

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Posted 4 years ago

“Order took a full week to deliver over new year after accepting order”

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Posted 4 years ago

“The delivery to my aunt in Australia only lasted 3 days. The roses started to die after 2 days. She said although it was beautiful when delivered. The roses were already on the way out when it arrived. It was handed to her & her place is air conditioned so they should have lasted longer. Last Christmas I sent a vase of flower to the same lady, I was shocked to see how small & how few flowers there were. I did write & sent a photo, but never heard back. My Aunt (Age 93) told me not to send her flowers any more as they were disappointing ☹️ In all I sent about 10 lots of flowers in 2019 via interfloral. All the rest were nice so far as I know. Kind regards Melissa Nolan”

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Posted 4 years ago

“Flowers delivered to the wrong house. Totally different address. Flowers were meant to be delivered on a Friday. Delivered to wrong house. The intended person was not given them until Sunday evening. Very disappointed”

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Posted 4 years ago

“Very disappointed with my experience on this occasion. I placed 2 orders. 1. The arrangement delivered was substantially inferior to the one displayed on the website. 2. The flowers as ordered and the delivery date confirmed with the online order were not available. What use is an online order facility if it agrees order details which cannot be fulfilled? I will be VERY RELUCTANT to place an online order with Interflora again.”

Helpful Report

Posted 4 years ago

“Delivery didn't arrive until 7pm, delivery man said he had called to house which he hadn't, a mobile number was also added to order in case of issue at delivery this number wasn't rang. Fruit box only consisted of apples, pears and oranges very poor selection for the price.”

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Posted 4 years ago

“Did not provide confirmation of delivery”

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Posted 4 years ago

Interflora.ie is rated 4.5 based on 1,645 reviews