Interflora.ie Reviews

Name: Interflora.ie
Rating: 4.54

4.5 Rating 1,645 Reviews

88 %

of reviewers recommend Interflora.ie

Company Reviews

Metrics

4.5

Based on 1,645 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Interflora.ie 5 star review on 16th January 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The bouquet wasn't beautiful”

Helpful Report

Posted 1 year ago

“Why bother.”

Helpful Report

Posted 1 year ago

Hi Michael, thank for your feedback. If you would like to discuss this with us further, please contact us via our website with a brief description of what went wrong: https://www.interflora.co.uk/page/contact Many thanks, Candice.

Posted 1 year ago

“The flowers looked nothing like the image. A cheap version - sickly pink instead of pastel and very little variety.”

Helpful Report

Posted 1 year ago

Hi Lisa, really sorry to hear you were disappointed with the content of flowers included. If you would like to discuss this further, please contact us via our website: https://www.interflora.ie/page/contact Best wishes, Candice

Posted 1 year ago

“Ordered chocolates with the order and didn’t get them!”

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Posted 2 years ago

Hi Niamh, I'm so sorry to hear your chocolates were missing. I have sent you a separate email to address this. Thanks, Hayley.

Posted 2 years ago

“Was delayed by several days and the courier never rang the door”

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Posted 2 years ago

Hi Kelly, I am sorry to hear of your experience on this occasion. If you would like us to look into this for you, please contact us at Interflora.ie/contact us quoting your order number. Best wishes, Valerie

Posted 2 years ago

“Service good from Interflora but very disappointed with size of bouquet that I spent €46 on plus €15 delivery...will not be ordering again.. no value for money/cheap flowers used.”

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Posted 2 years ago

Hi Cathriona, I'm sorry you were disappointed with the bouquet. I have sent you an email with our apologies. Best wishes, Linda

Posted 2 years ago

“Disappointed with the size of the bouquet of flowers, I usually order standard size but decided to go for a bigger fuller size which comes with an increase in price but the size received was no bigger than what is the usual for a standard bouquet.”

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Posted 2 years ago

Hi, sorry to hear that you were disappointed. I have sent you an email about this. Thanks for letting us know. Best wishes Stacey

Posted 2 years ago

“The delivery was a day late. I received an email saying that delivery had failed because there was nobody at the address but my friends were there all day. There was no note left for them.”

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Posted 2 years ago

Hi Aine, this is not the service we aim to provide at all. I have sent you an email about this. Sorry we let you down. Best wishes Stacey

Posted 2 years ago

“Flowers delivered were completely different from what I have ordered.”

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Posted 2 years ago

Hi Basia, thank you for taking the time to leave us some feedback, I can confirm you have ordered a bright arrangement-Each and every design is one-of-a-kind, created by an artisan florist using the freshest stems available on the day so, whilst your gift will look different to the one pictured, it’ll still be just as lovely. Kind regards, Amy

Posted 2 years ago

“Flowers were disappointingly small for price paid”

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Posted 2 years ago

Hi, sorry to hear that you were unhappy with the gift. I have sent you an email regarding this. Thanks for letting us know. Best wishes Stacey

Posted 2 years ago

“I'm so disappointed. The last three orders I placed to my dear friend arrived on time but the flowers on each of the three occasions wilted within three days despite being treasured and kept away from centrally heated rooms.”

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Posted 3 years ago

Hi, sorry to hear about this. it is certainly not the service we aim to provide. I can see that my colleague has replied to your email about this. Thanks for letting us know. Best wishes Stacey

Posted 2 years ago

“Was not inpressed with the flow arrangement of flowers in the vase”

Helpful Report

Posted 3 years ago

Hi Martin, sorry to hear that you were unhappy. I can see that my colleague replied to your email about this. Thanks for letting us know. Best wishes Stacey

Posted 2 years ago

“Flowers delivered a day late despite placing order over 2 weeks in advance of delivery date. Flowers left at gate to customer’s property. Rural area and flowers only discovered by accident some hours later. Box wet from rain. A very windy day but luckily they hadn’t blown away. No phone call to inform customer of delivery. The gate to the property was open and there were 4 cars in the drive!? There is no excuse for this. Not the ‘personal delivery right to your door’ as mentioned on your website!! I am a regular user of Interflora and am really disappointed with the level of service on this occasion. The flowers for my Mum for Mother’s Day were delivered very much without that special personal touch that Interflora boasts about.”

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Posted 3 years ago

“Unfortunately bouquet not up standard I would normally revive from florist more like supermarket bouquet.”

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Posted 3 years ago

“Flowers were very disappointing - only one type of flower and definitely not worth €70 paid.”

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Posted 3 years ago

“No reply back they got the flowers the teddy bear was white as I wanted a blue the flowers did not look great very disappointed as I paid a lot for them from Ireland to Australia could not tract the delivery very poor had to contact interflora in England about my order”

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Posted 3 years ago

“I paid the extra cost for the flowers to be delivered between 8 and 12 O clock Which was very important to me. But they didn’t arrive untill 2 which I was so disappointed.”

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Posted 3 years ago

“I was ordering flowers for my new granddaughter and was disappointed to find that the porcelain jig was discontinued. However was happy when I saw the pastel jig which I ordered but the flowers were delivered with a vase!! All of my grandchildren received a jig with flowers when they were born and I’m really disappointed that my new addition won’t have one.”

Helpful Report

Posted 3 years ago

“Flowers delivered were not of standard (some flowers already wilted or wilting) that have been delivered before, recipient called number on card to complain. While sexond delivery was made, agreement was that first delivery would be collected for quality control. This did not happen as delivery person left second delivery on porch without ringing doorbell. After waiting for 4 hours, recipient called again to be told new flowers were waiting outside. Second bunch while fresher than first were not as expensive as what was paid for. Not what yiu pay €90 for, overall a poor experience for recipient”

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Posted 3 years ago

“Have always been delighted with the flowers, however what was sent on Friday to my nephew was worse than any bunch of flowers I could have bought in a supermarket.”

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Posted 3 years ago

Interflora.ie is rated 4.5 based on 1,645 reviews