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Interflora.ie Reviews

4.5 Rating 1,877 Reviews
87 %
of reviewers recommend Interflora.ie
4.5
Based on 1,877 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Picked certain flowers expected at least similar flowers that were displayed in the bouquet online to arrive like Lillie’s etc but completely different. They really spared on the nice flowers
Helpful Report
Posted 3 days ago
I ordered flowers for my mother's birthday at a cost of €70. I was shocked when I saw the small and thin nature of the bouquet. They were packaged in a huge box which made them seem larger, but in the vase, they looked mean and unimpressive.
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Posted 2 months ago
Delivered to the wrong address and a text to the recipient a day earlier telling her flowers would be delivered and then they weren't , totally ruined it.
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Posted 4 months ago
The flowers that arrived were definitely not worth the price. I had chosen Lilies on the site and there were none in the arrangement. In general I find Interflora good, but not this time.
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Posted 4 months ago
Interflora website etc was straight forward and easy to use. However the vendor they used to supply flowers was a different matter. The roses were already wilting when I collected them at 9.05am on the morning they were ordered for. Also the staff were cold and unwelcoming. Won't be using that shop again.
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Posted 4 months ago
I did not get an email to say they were delivered and when I emailed I never recieved an email.
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Posted 5 months ago
delivery was on the day agreed, but the flowers were not up to the spec i was expecting.
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Posted 10 months ago
Hi, It is really disappointing to hear that your gift was not as expected. I can see you have been in touch with our Care Team and this has now been resolved for you, kind regards Marie
Posted 10 months ago
Flowers were one colour even though shown as multiple colour summer bouquet. I selected it as it was bright colours. What I got was more suitable for a funeral.Some flowers had already died and others were in poor condition. I’d expect better for the price, better value if I had a bouquet from the supermarket. Also it was a gift so if I didn’t see it for myself I would never have known. Disappointed to think I have used this service before and I have sent flowers of this low quality.
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Posted 11 months ago
Hello Tom, I'm sorry to hear your gift didn't last as long as expected. I have sent you an email with a resolution. Thank you for taking the time to leave your feedback, kind regards Marie
Posted 11 months ago
Most certainly been short changed here ..... not the amount of blooms as the description & picture. Very embarrassing for us.
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Posted 1 year ago
Thank you for submitting your review. I have sent you a personal email in response to the issue you've raised in this particular case. Kind regards, Brian
Posted 1 year ago
Took an order for flowers and then wasnt able to fulfill the order and cancelled on the due date. Had to rearrange with another supplier for collection on same day.
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Posted 1 year ago
Good Afternoon, I'm sorry to hear that. Thank you for your feedback. I can see you have already been in touch with our are Team about this, kind regards Marie
Posted 1 year ago
Not Happy I paid €16 for am delivery and it arrived 30 minutes late meaning my Wife missed out on her Surprise and didn’t get them until a day later. So in perspective I’ve looking for a nice Gesture from yourselves thanks Wayne Sives. Also no name on delivery van I was told.
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Posted 1 year ago
Hi Wayne, Thank you for sending in your review. What happened here was clearly very disappointing for both you and your wife on this occasion, and to address the matter I've sent you a personal email. Thanks, Brian
Posted 1 year ago
Poor value for 60
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Posted 1 year ago
Good Afternoon, this is disappointing to hear. Please could you email hello@interflora.co.uk with your order details and we will be happy to assist. Kind Regards, Beth
Posted 1 year ago
was emailed this the day of delivery- but was never let go it was delivered We'll get in touch again when your gift has been delivered. Thanks for choosing us to help make someone's day.
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Posted 1 year ago
Hi, Sorry to hear this, Our apologies to you. With kind regards Michelle
Posted 1 year ago
Poor quality of bouquet was not as advertised
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Posted 1 year ago
Hello Mary, Thank you for taking the time to leave a review. I'm very sorry the bouquet didn't meet your expectations. I can see you have been in touch with our Care Team and this has been resolved for you, regards Marie
Posted 1 year ago
Very disappointed in the bouquet I received for the price. Very sparce in flowers and took 3 days longer to receive than requested
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Posted 1 year ago
Hello Andrea, thank you for your feedback and thank you for taking the time to speak to me. kind regards Marie
Posted 1 year ago
The bouquet wasn't beautiful
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Posted 3 years ago
Why bother.
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Posted 3 years ago
Hi Michael, thank for your feedback. If you would like to discuss this with us further, please contact us via our website with a brief description of what went wrong: https://www.interflora.co.uk/page/contact Many thanks, Candice.
Posted 3 years ago
The flowers looked nothing like the image. A cheap version - sickly pink instead of pastel and very little variety.
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Posted 4 years ago
Hi Lisa, really sorry to hear you were disappointed with the content of flowers included. If you would like to discuss this further, please contact us via our website: https://www.interflora.ie/page/contact Best wishes, Candice
Posted 4 years ago
Ordered chocolates with the order and didn’t get them!
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Posted 4 years ago
Hi Niamh, I'm so sorry to hear your chocolates were missing. I have sent you a separate email to address this. Thanks, Hayley.
Posted 4 years ago
Was delayed by several days and the courier never rang the door
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Posted 4 years ago
Hi Kelly, I am sorry to hear of your experience on this occasion. If you would like us to look into this for you, please contact us at Interflora.ie/contact us quoting your order number. Best wishes, Valerie
Posted 4 years ago
Interflora.ie is rated 4.5 based on 1,877 reviews