Interflora.ie Reviews

Name: Interflora.ie
Address: Interflora House, Water Gate, Sleaford, Lincolnshire
Rating: 4.53

4.5 Rating 1,728 Reviews

87 %

of reviewers recommend Interflora.ie

Company Reviews

Metrics

4.5

Based on 1,728 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Interflora.ie 5 star review on 9th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Most certainly been short changed here ..... not the amount of blooms as the description & picture. Very embarrassing for us.”

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Posted 2 months ago

Thank you for submitting your review. I have sent you a personal email in response to the issue you've raised in this particular case. Kind regards, Brian

Posted 1 month ago

“Took an order for flowers and then wasnt able to fulfill the order and cancelled on the due date. Had to rearrange with another supplier for collection on same day.”

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Posted 3 months ago

Good Afternoon, I'm sorry to hear that. Thank you for your feedback. I can see you have already been in touch with our are Team about this, kind regards Marie

Posted 2 months ago

“Not Happy I paid €16 for am delivery and it arrived 30 minutes late meaning my Wife missed out on her Surprise and didn’t get them until a day later. So in perspective I’ve looking for a nice Gesture from yourselves thanks Wayne Sives. Also no name on delivery van I was told.”

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Posted 3 months ago

Hi Wayne, Thank you for sending in your review. What happened here was clearly very disappointing for both you and your wife on this occasion, and to address the matter I've sent you a personal email. Thanks, Brian

Posted 3 months ago

“Poor value for 60”

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Posted 4 months ago

Good Afternoon, this is disappointing to hear. Please could you email hello@interflora.co.uk with your order details and we will be happy to assist. Kind Regards, Beth

Posted 4 months ago

“was emailed this the day of delivery- but was never let go it was delivered We'll get in touch again when your gift has been delivered. Thanks for choosing us to help make someone's day.”

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Posted 5 months ago

Hi, Sorry to hear this, Our apologies to you. With kind regards Michelle

Posted 5 months ago

“Poor quality of bouquet was not as advertised”

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Posted 5 months ago

Hello Mary, Thank you for taking the time to leave a review. I'm very sorry the bouquet didn't meet your expectations. I can see you have been in touch with our Care Team and this has been resolved for you, regards Marie

Posted 5 months ago

“Very disappointed in the bouquet I received for the price. Very sparce in flowers and took 3 days longer to receive than requested”

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Posted 5 months ago

Hello Andrea, thank you for your feedback and thank you for taking the time to speak to me. kind regards Marie

Posted 5 months ago

“The bouquet wasn't beautiful”

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Posted 2 years ago

“Why bother.”

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Posted 2 years ago

Hi Michael, thank for your feedback. If you would like to discuss this with us further, please contact us via our website with a brief description of what went wrong: https://www.interflora.co.uk/page/contact Many thanks, Candice.

Posted 2 years ago

“The flowers looked nothing like the image. A cheap version - sickly pink instead of pastel and very little variety.”

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Posted 3 years ago

Hi Lisa, really sorry to hear you were disappointed with the content of flowers included. If you would like to discuss this further, please contact us via our website: https://www.interflora.ie/page/contact Best wishes, Candice

Posted 3 years ago

“Ordered chocolates with the order and didn’t get them!”

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Posted 3 years ago

Hi Niamh, I'm so sorry to hear your chocolates were missing. I have sent you a separate email to address this. Thanks, Hayley.

Posted 3 years ago

“Was delayed by several days and the courier never rang the door”

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Posted 3 years ago

Hi Kelly, I am sorry to hear of your experience on this occasion. If you would like us to look into this for you, please contact us at Interflora.ie/contact us quoting your order number. Best wishes, Valerie

Posted 3 years ago

“Service good from Interflora but very disappointed with size of bouquet that I spent €46 on plus €15 delivery...will not be ordering again.. no value for money/cheap flowers used.”

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Posted 3 years ago

Hi Cathriona, I'm sorry you were disappointed with the bouquet. I have sent you an email with our apologies. Best wishes, Linda

Posted 3 years ago

“Disappointed with the size of the bouquet of flowers, I usually order standard size but decided to go for a bigger fuller size which comes with an increase in price but the size received was no bigger than what is the usual for a standard bouquet.”

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Posted 3 years ago

Hi, sorry to hear that you were disappointed. I have sent you an email about this. Thanks for letting us know. Best wishes Stacey

Posted 3 years ago

“The delivery was a day late. I received an email saying that delivery had failed because there was nobody at the address but my friends were there all day. There was no note left for them.”

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Posted 3 years ago

Hi Aine, this is not the service we aim to provide at all. I have sent you an email about this. Sorry we let you down. Best wishes Stacey

Posted 3 years ago

“Flowers delivered were completely different from what I have ordered.”

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Posted 3 years ago

Hi Basia, thank you for taking the time to leave us some feedback, I can confirm you have ordered a bright arrangement-Each and every design is one-of-a-kind, created by an artisan florist using the freshest stems available on the day so, whilst your gift will look different to the one pictured, it’ll still be just as lovely. Kind regards, Amy

Posted 3 years ago

“Flowers were disappointingly small for price paid”

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Posted 4 years ago

Hi, sorry to hear that you were unhappy with the gift. I have sent you an email regarding this. Thanks for letting us know. Best wishes Stacey

Posted 4 years ago

“I'm so disappointed. The last three orders I placed to my dear friend arrived on time but the flowers on each of the three occasions wilted within three days despite being treasured and kept away from centrally heated rooms.”

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Posted 4 years ago

Hi, sorry to hear about this. it is certainly not the service we aim to provide. I can see that my colleague has replied to your email about this. Thanks for letting us know. Best wishes Stacey

Posted 4 years ago

“Was not inpressed with the flow arrangement of flowers in the vase”

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Posted 4 years ago

Hi Martin, sorry to hear that you were unhappy. I can see that my colleague replied to your email about this. Thanks for letting us know. Best wishes Stacey

Posted 4 years ago

“Flowers delivered a day late despite placing order over 2 weeks in advance of delivery date. Flowers left at gate to customer’s property. Rural area and flowers only discovered by accident some hours later. Box wet from rain. A very windy day but luckily they hadn’t blown away. No phone call to inform customer of delivery. The gate to the property was open and there were 4 cars in the drive!? There is no excuse for this. Not the ‘personal delivery right to your door’ as mentioned on your website!! I am a regular user of Interflora and am really disappointed with the level of service on this occasion. The flowers for my Mum for Mother’s Day were delivered very much without that special personal touch that Interflora boasts about.”

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Posted 4 years ago

Interflora.ie is rated 4.5 based on 1,728 reviews