Intasure Reviews

Name: Intasure
Address: Oakhurst House, 77 Mount Ephraim, Tunbridge Wells, Kent
Rating: 4.68

4.7 Rating 7,176 Reviews

95 %

of reviewers recommend Intasure

Company Reviews

Metrics

Info

4.7

Based on 7,176 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Intasure:

Intasure's insurance products combine flexiblility with comprehensive cover. All our policy documents are in English and you will talk directly to a UK based English speaking support team.

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Phone:

0345 111 0680

Email:

support@intasure.com

Location:

Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells
Kent
TN4 8BS

Intasure 5 star review on 17th October 2020

Anonymous

Intasure 5 star review on 31st December 2016

James D

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“One of the few UK companies that give comprehensive house and contents cover. Very happy with their service.”

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Posted 5 years ago

“The lady who dealt with my call was very helpful, clear and knowledgeable”

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Posted 5 years ago

“It took a bit of time to negotiate a fair price as compare to friends on the same street the initial quote was excessive. However, the last person I spoke to was excellent and met my needs.”

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Posted 5 years ago

“I've been a customer of Intasure for a number of years. As a habit for all insurance, I always shop around before deciding which company to go with, so this is not a case of the lazy person sticking with the same company. I have always found them competitive and willing to match any cheaper quotes found. This year I was away when renewal was due but they followed their quote up - politely - with emails and voicemail to remind me cover was about to expire. In all I feel well looked after with my requirements matched. I'm afraid I never award 5 stars to insurance companies: never making a claim, it always seems an expensive necessity!”

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Posted 5 years ago

“my consultant was good to talk to and very helpful”

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Posted 5 years ago

“The service that I received was ok”

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Posted 5 years ago

“I found Ella very helpful indeed”

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Posted 5 years ago

“Happy with prompt replies & help in sorting things out. Difficult to hear the person who phoned me at times as he spoke very quickly & enunciation not always precise. I have always found the company easy to deal with.”

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Posted 5 years ago

“The call centre people are very helpful, what a shame you can’t pay your premium on line”

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Posted 5 years ago

“My query was dealt with to my satisfaction by a very helpful member of staff. The only slight irritation to me was the wait in the queue before I was able to speak to her.”

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Posted 5 years ago

“I had some issues trying to renew, but the staff, Dan in particular was very helpful & we got there in the end.”

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Posted 5 years ago

“very efficient and informative. even quoted extra £25.00 off as already have 5 properties with Intasure insurance.”

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Posted 5 years ago

“The lady asked all the relevant information she required to give us the best building and content insurance cover . Then made us fully aware of the rules and regulations . The cost of the cover and when we wanted to start it . She was very pleasant and professional in her manner and made the whole experience very straight forward and easy to understand .”

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Posted 5 years ago

“A little more expensive than others, could well be their commission.”

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Posted 5 years ago

“Very happy with Marina. Clear explanations, answered my questions well, understood my particular requirements with humour giving me confidence. I was unable to log on to the Intasure portal, saught help, but understand it is not up to the task.”

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Posted 5 years ago

“I've been with Intasure for many years, they provide a good product with good service but thankfully I've not had to put them to the test with a claim.”

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Posted 5 years ago

“Wasn’t happy with original price they gave me another quote, happy”

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Posted 5 years ago

“The real proof of the quality of an insurer is the treatment you get when you have a claim, and I never had one. Apart from that my experience so far has been good.”

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Posted 5 years ago

“After a short discussion we came to a good agreement on details and price thank you for your time and effort.”

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Posted 5 years ago

“The member of staff that I spoke to was very helpful. But after I had received the quotation by email I feel the process could be improved by being able to purchase the policy on line.”

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Posted 5 years ago

Intasure is rated 4.7 based on 7,176 reviews