Intasure Reviews

Name: Intasure
Address: Oakhurst House, 77 Mount Ephraim, Tunbridge Wells, Kent
Rating: 4.68

4.7 Rating 7,176 Reviews

95 %

of reviewers recommend Intasure

Company Reviews

Metrics

Info

4.7

Based on 7,176 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Intasure:

Intasure's insurance products combine flexiblility with comprehensive cover. All our policy documents are in English and you will talk directly to a UK based English speaking support team.

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Phone:

0345 111 0680

Email:

support@intasure.com

Location:

Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells
Kent
TN4 8BS

Intasure 5 star review on 17th October 2020

Anonymous

Intasure 5 star review on 31st December 2016

James D

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“End result seems OK hence good rating - sales process bit manic, more haste less speed would produce a better experience for customers and better results for you.”

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Posted 5 years ago

“Efficient and return calls!”

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Posted 5 years ago

“Very helpful and friendly staff”

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Posted 5 years ago

“Very polite and speedily provided us with the requirements”

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Posted 5 years ago

“Very helpful, easy to chat to-great service.”

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Posted 5 years ago

“Very efficient and courteous sales person who handled my enquiry.”

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Posted 5 years ago

“We were extremely surprised and disappointed to find that, having been a loyal customer for roughly seven years now we were offered a renewal premium which was 34% higher than the premium we paid the previous year. You say that your underwriters have imposed this increase owing to flooding, crime and subsidence. When we have not made any claim it seems totally inequitable that we should be asked to pay such a hefty increase. We have decided to pay the premium on a monthly basis as we are hoping to sell the property this year but we will be seeking other quotations.”

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Posted 5 years ago

“To take out Insurance in a foreign country is not always easy. However, Intasure dealt with the issue of insuring our newly acquired house in Lerici professionally. The underwriting was competent and the quotation fair and quite competitive. The room for improvements is in the number of exchanges with quite a few additional requests for information along the way.”

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Posted 5 years ago

“Good service. I think I'm pretty fluent in English but I must say that the person on the phone talked a bit fast. But he was really nice.”

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Posted 5 years ago

“We have remained with Intasure as you have not hiked up your premiums year-on-year for no apparent reason. The only time we have claimed on our buildings insurance was at our previous address. Thames Water’s lack of maintenance of main drainage caused rats to break the Victorian interceptor to our house and for rats to gain access to the house! Ugh!! Intasure appointed their own contractor to repair this ... which was done efficiently and extremely well. No quibble, no argument and no further trouble with vermin.”

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Posted 5 years ago

“Great customer experience and support in gaining new insurance. Comprehensive check list and cost less than my previous provider.”

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Posted 5 years ago

“Ben was helpful and provided useful information. Hoped for a lower charge but it was at least competitive.”

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Posted 5 years ago

“Helpful on the call”

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Posted 5 years ago

“Intasure were very helpful in getting me the type of insurance I required. Only one downside and that was trying to open my portal on iPad. I failed totally to achieve it, not sure if it was me or the site. However I prefer to have my documents through the post and am awaiting there arrival.”

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Posted 5 years ago

“Good experience”

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Posted 5 years ago

“helpful, prompt and managed to sort out our caravan insurance with no real price increases”

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Posted 5 years ago

“On the whole very good efficient service Everything explained well. A lot was covered in a relatively short time. The only slight problem was that the speed of delivery meant that I had to ask for sections to be repeated on several occasions. Maybe go a little slower particularly if client is a little older.”

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Posted 5 years ago

“Renewal experience over the phone was very good. Price has risen again this year but not by enough to change insurers yet. Minimum heating winter temperature sensibly reduced to 10c.”

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Posted 5 years ago

“Found a while ago that the price rose massively; returned to them a year ago. Hope not to have to use the insurance, obviously. Was pressed for time this year so swallowed the renewal figure but seriously miffed to find a £60 admin fee not included in the headline figures...”

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Posted 5 years ago

“higher price of my renewal but customer services reduced admin fees to keep my price the same as last year, thanks”

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Posted 5 years ago

Intasure is rated 4.7 based on 7,176 reviews