Insulation4less Reviews

Name: Insulation4less
Address: 3rd Floor 207 Regent Street,London, London
Rating: 4.54

4.5 Rating 1,762 Reviews

88 %

of reviewers recommend Insulation4less

4.5

Based on 1,762 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About Insulation4less:

Insulation4less Ltd (insulation4less.co.uk) is the UK's largest independent online insulation store. With the highest star rating in the UK, you know you're in good hands when you order with Insulation4less.

Visit Website

Phone:

02035826399

Email:

info@insulation4less.co.uk

Location:

3rd Floor 207 Regent Street,London
London
W1B3HH

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Insulation4less 5 star review on 12th October 2025

Stephan Pasiewicz

Insulation4less 5 star review on 25th March 2025

PAUL DAVIES

Insulation4less 5 star review on 3rd January 2025

Jayne Bunting

Anonymous

Anonymous // 01/01/2019

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“Arrived swiftly. Kept good communication. Good value.”

Helpful Report

Posted 8 years ago

“Arrived on time and in excellent condition - couldn't have asked for more. Customer service called to confirm delivery details too. All round brilliant :)”

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Posted 8 years ago

“Good quality insulated plasterboard for a decent price and has worked well. Easy to use website and good customer service and very helpful regarding the delivery.”

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Posted 8 years ago

“Helpful staff on the phone, delivered on time by a friendly driver, product exactly what we needed. I definitely recommend this company, many thanks for an excellent service.”

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Posted 8 years ago

“ordered online Wednesday evening, delivered Friday, excellent.”

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Posted 8 years ago

“Good product, brilliant service especially the delivery driver”

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Posted 8 years ago

“Very pleased with the service, from the website with its online advisors, the fact that my question got a response from the technical guy! & the prompt delivery of the insulation..”

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Posted 8 years ago

“Best price available!”

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Posted 8 years ago

“Did not deliver on the agreed date otherwise ok”

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Posted 8 years ago

“VERY GOOD PRODUCT,EXCELLENT DELIVERY SERVICE. MANY THANKS AGAIN,BRIAN....”

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Posted 8 years ago

“Haven't installed the insulation yet, but the panels look in good condition and were a very reasonable price. The delivery was also on the day expected, and the driver very helpful. The only down side would be with respect to the size of the Delivery Window. I would ordinarily have done the school run, and when contacted about the delivery did request that it come after 10am so that I could do that. However, the confirmation email as to delivery time stated "between 8am and 5pm" and so I had to arrange for someone else to take the kids. In the end the delivery turned up at around 2pm. It would be good if you could provide a more defined delivery window, even if it's just AM or PM, so as to save on customers potentially having to waste a morning /afternoon waiting and allowing them to make other arrangements for at least part of the day.”

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Posted 8 years ago

“Delivered on the day requested. Driver couldnt have been more helpful in getting it unloaded.”

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Posted 8 years ago

“The price was good, but the insulation took nearly 6 weeks to arrive.”

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Posted 8 years ago

Hi Jason, thank you for the review. We value our customers feedback greatly and we also like to provide explanations to our customers if they are unhappy for whatever reason. I see on your order that it did take almost 6 weeks for your insulation to arrive and for this we are truly sorry. However the reason for this delay was due to a manufacturer issue. Celotex were unable to manufacture insulation at the normal rate due to a chemical fire in Germany. This factory that went on fire provides all the polyiso companies their chemicals that makes their boards. As a result of this fire there was a full nationwide shortage on this type of insulation. We do apologise for the delay on your order however this was completely out of our hands until stock levels returned to normal in January. Even today there are still slight stock issues around the country but it is slowly coming back to normal. Generally our lead time on this type of insulation is 3-5 days. I hope this has not turned you off using Insulation4less as we are the highest rated insulation company in the UK and we pride ourselves on our customer service and customer communication. If there is anything else at all we can assist you with please do not hesitate to contact us

Posted 8 years ago

“Range of products are extensive and the prices very good, it was super easy to place the order and delivery was very prompt. Also customer service very helpful. 10/10 Thank you.”

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Posted 8 years ago

“Great service, need to change my order and they were very helpful to assist upgrading the product free of charge.”

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Posted 8 years ago

“Very good price on Celotex, delivery spot on, will use again.”

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Posted 8 years ago

“Good value and delivery charge was reasonable too. The only negative is that the insulation board was delivered wet and dirty, so obviously stored somewhere in the open befor delivery”

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Posted 9 years ago

“Delivery date came sooner than estimated (which was good) then arrived in the allotted time slot. Quality item at good price.”

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Posted 9 years ago

“Very Good”

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Posted 9 years ago

“Took three weeks to arrive but kept in contact well.”

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Posted 9 years ago

Insulation4less is rated 4.5 based on 1,762 reviews