Insulation4less Reviews

Name: Insulation4less
Address: 3rd Floor 207 Regent Street,London, London
Rating: 4.55

4.6 Rating 1,756 Reviews

88 %

of reviewers recommend Insulation4less

4.6

Based on 1,756 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About Insulation4less:

Insulation4less Ltd (insulation4less.co.uk) is the UK's largest independent online insulation store. With the highest star rating in the UK, you know you're in good hands when you order with Insulation4less.

Visit Website

Phone:

02035826399

Email:

info@insulation4less.co.uk

Location:

3rd Floor 207 Regent Street,London
London
W1B3HH

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Insulation4less 5 star review on 12th October 2025

Stephan Pasiewicz

Insulation4less 5 star review on 25th March 2025

PAUL DAVIES

Insulation4less 5 star review on 3rd January 2025

Jayne Bunting

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The price was good, but the insulation took nearly 6 weeks to arrive.”

Helpful Report

Posted 8 years ago

Hi Jason, thank you for the review. We value our customers feedback greatly and we also like to provide explanations to our customers if they are unhappy for whatever reason. I see on your order that it did take almost 6 weeks for your insulation to arrive and for this we are truly sorry. However the reason for this delay was due to a manufacturer issue. Celotex were unable to manufacture insulation at the normal rate due to a chemical fire in Germany. This factory that went on fire provides all the polyiso companies their chemicals that makes their boards. As a result of this fire there was a full nationwide shortage on this type of insulation. We do apologise for the delay on your order however this was completely out of our hands until stock levels returned to normal in January. Even today there are still slight stock issues around the country but it is slowly coming back to normal. Generally our lead time on this type of insulation is 3-5 days. I hope this has not turned you off using Insulation4less as we are the highest rated insulation company in the UK and we pride ourselves on our customer service and customer communication. If there is anything else at all we can assist you with please do not hesitate to contact us

Posted 8 years ago

“Paid for celotex , received unbranded boards.”

Helpful Report

Posted 9 years ago

“Part of the order was missing. One of my items was damaged. Some of the items I ordered were not in stock so a slightly more expensive item was substituted , at no extra cost to myself Missing items were sent a week later , however no mention was made of the damaged item , even though it was pointed out to the delivery driver and recorded as damaged on the delivery sheet. The girls I spoke to on the phone were very friendly and helpful.”

Helpful Report

Posted 9 years ago

Insulation4less is rated 4.6 based on 1,756 reviews